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“More ups than downs”

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Courtyard by Marriott Chevy Chase
Ranked #1 of 1 Hotels in Chevy Chase
Certificate of Excellence
United States
Level 5 Contributor
65 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“More ups than downs”
Reviewed April 11, 2010

After a three day stay, I would probably stay here again, but would check the rates on other hotels in the area first. The high point is that the hotel has been recently renovated and the public areas and rooms were spotless...one of my priority evaluation points for a hotel stay. The lobby is pleasantly colorful, but is very small and while the designer did the best they could with the space, I felt as if I was running an obstacle course around the furniture and guests at the front desk (podiums) every time I came in. The business center area of the lobby and restaurant also overlap. It's a strange layout that tries to fit all the hotel functions into an area too small for them all...but, it's do-able if a bit tight.

The staff was very friendly and helpful, but not always well-informed. Housekeeping was overly zealous and threw away boxed food we had left in the room for later. We were offered a meal as replacement, a delicious breakfast in the small hotel restaurant, however, the offer was made later and was not communicated to the restaurant staff or the manager the next morning. This was remedied with absolutely no argument on the hotel's part. When we took one of the three elevators down to the lobby along with a hotel employee, the doors failed to open and we were told "this happens sometimes." Ummm, if you are aware of this ongoing problem, should it not be fixed? Doors were pried open and we did not get on that elevator again.

We stayed in a king bed (extremly comfortable) room that was spacious enough, but would be a lot tighter with two beds. The bathroom is small and has an odd layout, but it works well enough. No tub, only a shower. Low-flow-optional toilet. Again, the room was immaculately clean.

Parking is in an underground garage and is limited and very tight. However, at $15 a day, it's a bargain in DC. You'll pay at least $25 or more downtown, more for valet. Close proximity to the Metro station (2-3 blocks) and high end shops is one of the hotel's best features. There are several restaurants in easy walking distance, more close by if you have a car. We ate at Clyde's (a DC area chain) and Indique Heights, both were very good. Popi's(?) Pizza closer to Nebraska Ave. was also good if you have a car for carryout or the appeared to deliver. The hotel is also close to AMerican University, but definitely not within walking distance.

All in all, an okay stay, more good than bad.

  • Stayed April 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank littleyacht
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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361 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
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English first
Mooresville, nc
Level 3 Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed April 3, 2010

We made the reservation over the internet...and you are never REALLY sure what you will find. This hotel was EXCELLENT! It is well located for METRO, shopping, and a variety of restaurants. It was squeaky clean, and the staff was friendly and helpful! It seemed to have been recently redecorated, and it was beautiful with lots of bright, happy colors! Internet access in lobby was great (I had not brought my own computer)! Parking was handy and the price for parking was good by DC standards! I would definitely stay here again!

  • Stayed March 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NCNANNA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maryland, USA
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 7, 2010

This hotel is within walking distance of the Friendship Heights Metro Station and many high end shops. There are also many nice restaurants nearby. The room was clean but the bed was extremely firm and uncomfortable. We tried calling the front desk to see if they had an "egg crate" or something to give us to add a little padding. The hotel staff brought us some extra blankets and pillows to try to help but there was just no getting comfortable.

  • Stayed March 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BeachBunnyAD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NY NY
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed February 16, 2010

Made a reservation for Feb 6th - but a record blizzard hit the DC / Mid Atlantic area that day, shutting the city and stopping all transportation. I was (obviously) unable to make it into DC - a state of emergency having been declared anyway. Since I had purchased a non-refundable reservation, I asked the hotel for a rain check, not a refund. The hotel refused. They have both my $109, as well as much ill will from a frequent traveler. I will NEVER stay there, and urge others to beware.

  • Stayed February 2010
    • Value
Helpful?
1 Thank desmd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Managua, Nicaragua
Level 5 Contributor
97 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed November 14, 2009

Redone recently,modern clean and nice rooms,well located...reception staff ok some looked tired...bar-dining area very clean and very nice staff..try the yougurt with granola and berries for breakfast.. it is excellent..in general a good stay..only complain is we had noicy neigbors across the hall for a while....

  • Stayed November 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank luladeNic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Hartford, Connecticut
Level 6 Contributor
100 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed October 24, 2009

This hotel is located in a perfect location with all the shopping / restaurants within 2 blocks.
With the Metro, movies, great restaurants, all the retail, I will make sure I choose this hotel on my next DC visit.

  • Stayed October 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kim O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Israel
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed October 15, 2009

My review is simple:
wonderful hotel, comfortable, squeeky clean rooms.
great bistro at the lobby - wonderful breakfast. and reasonably priced.
the staff is helpful and cordial.
great location: two blocks from Friendship Heights metro station. (red line).
two blocks from a wonderful shopping area (on the street not a mall) with lots of great stores and restauranrs. even a huge supermarket ('Giant').
perfect stay. fun vacation.

  • Stayed October 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank OsnatShaham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott Chevy Chase

Property: Courtyard by Marriott Chevy Chase
Address: 5520 Wisconsin Ave, Chevy Chase, MD 20815
Phone Number:
Location: United States > Maryland > Montgomery County > Chevy Chase
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Chevy Chase
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Chevy Chase 3*
Number of rooms: 226
Official Description (provided by the hotel):
Enjoy a perfect location close to our Nation's Capital when you stay at Courtyard by Marriott Chevy Chase. We're a preferred choice among hotels in Chevy Chase, Maryland for business and leisure travel, offering proximity to Washington D.C. and its top destinations like American University, government offices and tourist attractions. We've received coveted LEED Gold Certification, making us an ideal hotel for those looking for green accommodations. Enjoy spacious hotel rooms and everything you need for a wonderful stay here, including free Wi-Fi, a seasonal outdoor pool, an on-site restaurant and ample meeting space. ... more   less 
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Also Known As:
Courtyard Chevy Chase Hotel Chevy Chase
Holiday Inn Chevy Chase
Chevy Chase Holiday Inn

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