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“Conveniently located, clean rooms but a little pricy”

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Courtyard by Marriott Chevy Chase
Ranked #1 of 1 Hotels in Chevy Chase
Certificate of Excellence
Houston
Level 6 Contributor
89 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Conveniently located, clean rooms but a little pricy”
Reviewed March 5, 2014

Hotel is conveniently located in the Chevy Chase area, walking distance to a Wholefoods. No free breakfast thats one thing I didnt like plus the shower curtains' smells really bad (plastic smell, even when I close the door I could still smell it). The staff are very polite and helpful and they do a good job in cleaning and organizing the rooms. The gym is a plus!

Room Tip: asked for rooms with the view of the street. the back rooms' view is not as good.
See more room tips
  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank elynoremarie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYCC, Director of Sales at Courtyard by Marriott Chevy Chase, responded to this review, March 10, 2014
Hello elynoremarie,

Thank you for your review of our hotel. We appreciate your comments and are happy that you enjoyed our location and our polite and helpful staff. As you noted Courtyards do not provide complimentary breafkast as a standard amenity however we do have many great economical options for you in our restaurant from grab and go breakfast sandwiches to a omelettes and french toast. I hope you will try our breakfast out the next time you stay with us. Please accept our apology on the smelly shower curtain. We do change them out frequently and that one was possibly a newer one and had that "just out of the package" smell which can be quite irritating. Next time please just let us know that you are unhappy with the smell in the room and we will do our best to accommodate you in another room or at the very least change out the shower curtain. We hope to have you back as a guest the next time you are in the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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360 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (80)
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English first
Greenville, South Carolina
Level 6 Contributor
142 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed January 21, 2014

This has got to be my fifth stay at this property and we come back due to its excellent location and looking to earn more reward points with Marriott. Only stayed one nite to extend business trip and visit friends in the area. As I say tough to beat location with trendy restaurants and shops near by (trendy means expensive) but access to Metro and main roads is tough to beat whether in town for business/or the weekend with kids to see all DC has to offer. The staff is friendly and the property is clean, smaller European style rooms (meaning small/families take note) Okay the issues, parking while many hotels with limited parking have taken to valet and/or charge overnight, this one has plenty of parking on back deck on the weekends, but the hotel still tries to charge 15.00 per nite but no one attends the lot and really most guests just park for free. I was told of the charge but when I kicked, the charge didn't appear on the bill, now something to really grind your gears. I am no coffee drinker but get for my wife in the am, free coffee is no more, you now have to go into restaurant wait in line and pay. I know its a small thing but after thirty plus years at Marriott's and especially Courtyard I think free coffee is a nice PERK for all the years of loyalty. So if this doesn't get you steamed up, maybe this hotel's for you.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
3 Thank Vic S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pompano Beach, Florida
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 18, 2014

We have stayed at this hotel on numerous occasions. It is always clean and comfortable. The entire staff is very courteous and professional. It has a good location and is located close to the Metro. The pool is a great treat in the summer, too.
We are however, quite disappointed that the morning coffee in the lobby has been discontinued. We looked forward to it and enjoyed it very much. Overall this is a very nice stay.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Patti V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Olympia, Washington
Level 4 Contributor
40 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed January 2, 2014

My husband and I stayed at this hotel during the week of Christmas. It was clean and attractive, with a wonderfully friendly staff, but the room was just average. The mattress was a bit too firm. The bathroom had no exhaust fan, which meant that the mirror immediately fogged up and remained that way. My biggest complaint was the heating system. Even though we set the thermostat low, to keep it cool overnight, the heat would still kick on in the middle of the night. My husband had to get up each night and fiddle with the controls to get the room cooled down again. I see that mine isn't the first review to mention this.

The other odd thing was that, despite having a very pleasant little restaurant, there was no lounge or bar anywhere in the hotel. My husband and I aren't drinkers, so we didn't care. If you were expecting to enjoy a cocktail, however, you would be out of luck. There must be a zoning issue involved that doesn't allow for the availability of alcohol.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank froggielorraine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California
Level 4 Contributor
34 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed December 21, 2013

Not sure when this property was opened, but it seemed like it was a new place. Everything was clean and well kept. With Courtyard you pretty much know what you are going to get and this location doesn’t disappoint (if you are a fan of Courtyard that is).

Despite being vanilla, it was a nice place and the employees working there were friendly and courteous too.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sharksfansd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 3 Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed December 19, 2013

I'm adjusting my expectations of Marriott to Howard Johnson/Best Western levels, and with that in mind this was a decent hotel. The room appeared recently renovated and was very nice. There were sufficient outlets in the room. Only a shower, however. And the pool is summer only.

  • Stayed November 2013, traveled on business
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JuniperCreek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jupiter, Florida
Level 6 Contributor
151 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
Reviewed December 14, 2013

We stayed here for the weekend visiting family. Great location for shopping at Saks, Neimans, Gucci, Cartier, etc etc. Rooms are typical. Heating system could use an update. Very noisy. Either too hot or too cold. Free internet and also computers in the lobby. Downside is parking is $15 a day.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dianemontgomery
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott Chevy Chase

Property: Courtyard by Marriott Chevy Chase
Address: 5520 Wisconsin Ave, Chevy Chase, MD 20815
Phone Number:
Location: United States > Maryland > Montgomery County > Chevy Chase
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Chevy Chase
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Chevy Chase 3*
Number of rooms: 226
Official Description (provided by the hotel):
Enjoy a perfect location close to our Nation's Capital when you stay at Courtyard by Marriott Chevy Chase. We're a preferred choice among hotels in Chevy Chase, Maryland for business and leisure travel, offering proximity to Washington D.C. and its top destinations like American University, government offices and tourist attractions. We've received coveted LEED Gold Certification, making us an ideal hotel for those looking for green accommodations. Enjoy spacious hotel rooms and everything you need for a wonderful stay here, including free Wi-Fi, a seasonal outdoor pool, an on-site restaurant and ample meeting space. ... more   less 
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Also Known As:
Courtyard Chevy Chase Hotel Chevy Chase
Holiday Inn Chevy Chase
Chevy Chase Holiday Inn

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