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“Clean rooms but the gate closing at 11 pm to the property...”

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Wyndham Garden Washington DC North BW Parkway
Ranked #1 of 1 Hotels in Cheverly
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625 reviews from our community

Traveler rating
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    68
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (55)
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Clyde, Ohio
Level 5 Contributor
67 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed March 12, 2013

We came with a bus trip from Pittsburg Pa.in March. Staff was super people! Rooms were nice and clean.Breakfast was great! Titus did a fine job!Hotel went out of there way to make us happy!! Thanks again!!

  • Stayed March 2013, traveled with friends
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Helpful?
1 Thank Jeffrey F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah G, Manager at Wyndham Garden Washington DC North BW Parkway, responded to this review, March 14, 2013
Dear Jeffrey; Thank you for the 5 star review! We are very pleased that you and the entire tour group enjoyed the stay. We really appreciate the compliments for our staff, the cleanliness of the hotel and how good the breakfast was. Thank you again for choosing to stay with the Howard Johnson Washington DC North, It was truly our pleasure to host the group and please contact us when you are ready to book next year.
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Raleigh
1 review
Reviewed February 27, 2013

Hotel was generally stinky. The halls smelled like marijuana and feces. My husband, dog, and I didnt sleep at all due to loud guests. There was security on staff but no one seemed to notice there was a problem. Ive experienced way better for the price.

  • Stayed February 2013, traveled with family
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Review collected in partnership with Howard Johnson

Helpful?
Thank Anna A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah G, Manager at Wyndham Garden Washington DC North BW Parkway, responded to this review, March 4, 2013
Dear Guest; It is never easy to read a negative review since we strive to deliver 100% guest satisfaction everyday. We know we cannot please everyone, all the time, but as you can see by reading other reviews, the hotel takes great pride in our customer service and willingness to go above and beyond for our guests and receives very positive remarks. This time however, we disappointed you,our guest, and we will reach out to you personally via email to further discuss your stay. Thank you again for your review and for providing your feedback.
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Travelers are raving about these Cheverly hotels

Jacksonville, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 27, 2013

I perused reviews from previous guest before my first visit here Feb 16. Chris, a gentleman from South Africa, posted a thorough, fair, and balanced review on January 22, and commented on the new upgrades, renovations, and staff as well. I also read rave reviews on the new staff, Titus, I expected to meet What a difference 6 months to a year make. As a Customer Svc Trainer here on business, wanting to avoid the downtown area for a hotel, Titus won me over for repeat. He placed value on the hotel ammenities, & services and sold it well. His multi-tasking ability with calls, existing guest, and those like me trying to check-in during rush, impressed me. His interaction was cordial and handling and overcoming objections epecially with rates, and deposits issues exudes his peoples skills. A lady (couple) from Expedia held up the check-in line, while me and others were waiting that night. His handling of their situation, from an expert witness, was remarkable, if she ever says otherwise. HoJo DC exceeds my expectation with Titus' exemplary customer service, and hotel upgrades, which seems like improvements made within 6 months to a year. Keep up the good work.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SubZero2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah G, Manager at Wyndham Garden Washington DC North BW Parkway, responded to this review, February 28, 2013
Dear Guest; On behalf of the staff and management we'd like to personally thank you for the 5 star review! We appreciate you taking the time to read other reviews prior to making a decision to stay with us. We continue to improve upon and make upgrades to the hotel as often as we can and thank you for taking notice to the changes we've made.

Titus is an exceptional team member and we couldn't be happier to see him being recognized as going above and beyond and exceeding your expectations. We will make sure he receives the review and comments from you.

It was our pleasure having you as our guest and look forward to seeing you again when your travels bring to back to Washington DC.
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North Haven
Level 3 Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed February 25, 2013

We stayed here in June of 2012 during our trip to Washington, DC. We stayed in the older section of the property. Our room was very large, but a bit worn. The grounds around the pool were a bit dirty. The staff was very nice. The breakfast was ok. They provided a shuttle to the metro which was convenient, considering we didn't want to drive and have to park in DC.

There is nothing to see or to go to around this hotel. It was sufficient for a place to sleep, but don't expect to be wowed.

  • Stayed June 2012, traveled with family
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Helpful?
Thank Andrea A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah G, Manager at Wyndham Garden Washington DC North BW Parkway, responded to this review, February 26, 2013
Dear Guest; Thank you for taking the time to write a review about your stay with us in June. Even though the hotel foundation is not brand new, over the last few years the property has gone through some major renovations and we continue to make positive improvements where we can. We appreciate your feedback and thank you for the business while in town. We do hope you'll return to see the improvements we have made.
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Additional Information about Wyndham Garden Washington DC North BW Parkway

Property: Wyndham Garden Washington DC North BW Parkway
Address: 5811 Annapolis Rd, Cheverly, MD 20784-1201 (Formerly Howard Johnson Washington DC North/BW Parkway)
Phone Number:
Location: United States > Maryland > Cheverly
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Cheverly
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Wyndham Garden Washington DC North BW Parkway 3*
Number of rooms: 150
Official Description (provided by the hotel):
Welcome to the brand new Wyndham Garden Washington DC North. The hotel is located just off the Baltimore-Washington Parkway near Interstate 95. Our Cheverly, Maryland hotel offers the comforts and conveniences of home with each room equipped with a refrigerator, microwave and coffee maker. A delicious hot Full American Breakfast cooked fresh is available for an affordable cost daily. Take advantage of our free Wi-Fi Internet access, on-site fitness center, meeting facilities, 24-hour front desk, shuttle service and free large-vehicle parking. Let our free shuttle service escort you to and from the Cheverly Metro Station/Orange Line as well as the Prince George's Hospital Center. The hotel also features a lobby bistro and bar, business center with copy and fax service, and meeting / banquet facilities for your next event. ... more   less 
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Also Known As:
Howard Johnson Washington Dc North/Bw Parkway Hotel Cheverly
Howard Johnson Cheverly
Cheverly Howard Johnson

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