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“Decent location, decent price, fair service, good place to stay.” 4 of 5 bubbles
Review of Holiday Inn Express Hotel & Suites Chestertown

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Holiday Inn Express Hotel & Suites Chestertown
Ranked #1 of 2 Hotels in Chestertown
Certificate of Excellence
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Decent location, decent price, fair service, good place to stay.”
4 of 5 bubbles Reviewed March 28, 2013 via mobile

Spent two nights in a room with two queen beds. Very comfortable accommodations. We would definitely stay there again if our sports schedule brings us near there. The breakfast left alot to be desired unless cereal is enough for you. Hot foods were generic and bland.

  • Stayed March 2013
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Nicholascox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chuck V, Manager at Holiday Inn Express Hotel & Suites Chestertown, responded to this review, April 1, 2013
Dear Nicholascox,

Thank you for taking time to respond to a survey regarding your recent stay with us. We know you have many options when traveling during sporting events and we are happy that you chose to stay at the Holiday Inn Express. I was pleased to see that we provided comfortable accommodations for you and we will continue to look for new choices for our breakfast menu.
We look forward to seeing you the next time your sports schedule brings you to Chestertown.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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140 reviews from our community

Traveler rating
    57
    49
    28
    2
    4
See reviews for
56
27
11
23
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • Any
English first
Crownsville
Level Contributor
101 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 bubbles Reviewed February 22, 2013

I was there on business and in an accessible room. When you sat at the desk to work you could not see the very nice TV as the large piece of furniture blocked the view. The piece was for the
the frig etc.

Room Tip: Go out to breakfast
See more room tips
  • Stayed February 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank FransDavis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chuck V, General Manager at Holiday Inn Express Hotel & Suites Chestertown, responded to this review, February 24, 2013
Dear FransDavis,

Thank you for taking time to express your concern regarding the position of the television in the room. I will look into this matter and see what can be done in each room to ensure optimal placement of all furniture in the rooms.
Thank you again for staying with us and we look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Frederick, MD
Level Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed February 4, 2013

Stayed at tthis hotel the night before a waterfowl hunting trip. The girl at the front desk was very helpful and polite. The rooms were very large and clean. The bathroom was basic, but most importantly it was clean. They had a special early hunter breakfast ready at 04:00 and it was only for me and my friend. Rapid checkout kept me from standing at the front desk early in the morning going through the process. I will stay here again.

  • Stayed January 2013, traveled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Dan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chuck V, General Manager at Holiday Inn Express Hotel & Suites Chestertown, responded to this review, February 5, 2013
Dear Dan G,

We thoroughly enjoy our hunters when they stay with us we know the demands of being away from home as well as the commitment to the hunt. Providing breakfast during the early hours is just one way the hotel shows its appreciation to our hunters. Cleanliness is one of our top priorities and I was pleased that we were able to provide you with a clean room and friendly service.
Thank you for taking time to complete this survey and we look forward to seeing you when the geese fly this way again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rochester, NY
Level Contributor
93 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 bubbles Reviewed January 23, 2013

Just overnight, quick stop....but what a nice place to do it. The room was large, clean, free WiFi, cushy with everything you need for a good night's sleep - comfortable bed, lots of pillows, good temperature control. And...a nice continental breakfast and newspaper in the morning. Why is it...that when you stay at a Resort Location and pay 3 times as much...you have to pay for the WiFi and the breakfast and the paper? And the staff were so helpful. We had a package delivered from Fed Ex and they called us while we were out at an appointment to let us know that it had been delivered. Courteous, helpful, knowledgeable.

  • Stayed January 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Bettia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chuck V, General Manager at Holiday Inn Express Hotel & Suites Chestertown, responded to this review, February 4, 2013
Dear Bettia,

Thank you for staying with us and allowing our staff to provide you and your family with courteous, helpful and knowledgeable service. We feel that a clean, comfortable room along with all the necessary amenities is all a guest needs when traveling.
We do look forward to seeing you and your family again the next time you visit Chestertown.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York
Level Contributor
103 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 bubbles Reviewed January 21, 2013

Rooms are big, bathrooms are basic. Breakfast is good, but exactly what you would expect from a Holiday Inn Express. Sometimes recognized as a platinum member with a cookie and water bottle, sometimes not. Staff were usually thoughtful and helpful, but I have to say not consistently. The woman taking care of breakfast is great!

  • Stayed November 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank rs88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chuck V, Manager at Holiday Inn Express Hotel & Suites Chestertown, responded to this review, January 23, 2013
Dear rs88,

Thank you for staying at the Holiday Inn Express and Suites during your recent trip to Chestertown. We know you have options to stay when you travel and we appreciate you choosing our hotel. Consistent professional staff is a key factor when providing a level of service in which our Priority Club Members have come to expect, especially our Platinum Members like yourself. I thank you for taking time to complete a survey and I will inform Heather, my Breakfast Bar host, of your comments.
We look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Marshall, Texas
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed December 8, 2012

Upon arriving I was delighted to get an upgraded room since we are priority club members. The woman who handled that was very nice as was the attendant at breakfast the next two mornings. Breakfast was excellent, the coffee pots never ran out and the place was nice & clean.

We stayed two nights and the first morning I discovered that the shower provided either a thin, straight dribble of water or if adjusted, a wider mist that made it difficult for even my fine hair to get completely wet. I told the woman at the desk and she said she'd send in a repair order but the next morning it was the same thing. I really thought that could have been fixed in a day's time.

  • Stayed December 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Edith C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chuck V, General Manager at Holiday Inn Express Hotel & Suites Chestertown, responded to this review, December 10, 2012
Dear Edith C,

Thank you for your recent review of our hotel. I appreciate when our guest take time out of their busy schedules to inform me when an issue has occurred so that I may address them immediately. I do apologize for the inconsistent water pressure as well as our inability to resolve the issue during your stay. I will look into this matter to ensure these types of maintenance issues do not happen again.
I would like to thank you for your recent visit to our hotel as well as your thoughtful comments regarding the breakfast and our staff. We take great pride in treating our Priority Club members like family and I hope we made your stay enjoyable.
We hope to see you again the next time you visit Chestertown.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alexandria, VA
Level Contributor
72 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 bubbles Reviewed November 26, 2012

Room was clean. Unlike "sister" hotel in Cambridge, coffee/tea service was not available in the evening (maybe not after breakfast hours). Friendly staff at the desk. Promptly got hot water for the dispenser, in the morning. Sink is in the bathroom, so companion is not disturbed when the light is turned on.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Denaf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chuck V, General Manager at Holiday Inn Express Hotel & Suites Chestertown, responded to this review, November 29, 2012
Dear Denaf,

I would like first thank you for taking time to write a review regarding your recent stay. It is with these reviews that we can gain valuable knowledge in areas where we may have fallen short of our guest expectations. While it is a standard that the hotel provide coffee/tea during the evening hours, this instance may have been overlooked and for that I do apologize. A friendly staff and a clean room are our top priorities and I am pleased that we were able to provide both for you during your stay. I would like to thank you for staying with us and hot tea/coffee will be waiting for you the next time you visit Chestertown and the Holiday Inn Express & Suites.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Chestertown

Property: Holiday Inn Express Hotel & Suites Chestertown
Address: 150 Scheeler Rd, Chestertown, MD 21620-1031
Phone Number:
Location: United States > Maryland > Chestertown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Chestertown
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Chestertown 2.5*
Number of rooms: 81
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel in Chestertown, Maryland near Washington College. Our new Chestertown hotel near Washington College provides comfortable hotel rooms in Chestertown, Maryland. Our Chestertown hotel is located near several Chestertown attractions including the Hopkins Game Farm, Goose Valley Farms, Crimson Staples, Crumpton Auctions and the Waterman's Museum. Guests can further enjoy their Chestertown vacation by taking advantage of the one-of-a-kind shopping experience historical downtown Chestertown offers. Downtown Chestertown, just minutes from our hotel, houses several locally owned and operated stores. Conveniently located near the Chester River, guests of our hotel in Chestertown, Maryland, can enjoy Maryland's picturesque New England scenery while paddling or riding down the Chester River. Visitors can also take walking tours of historical Chestertown, MD, discover Chestertown's rich maritime history or take daytime or sunset sailing tours. Unlike other Chestertown hotels, the Holiday Inn Express Hotel in Chestertown, Maryland, offers comfortable rooms and is conveniently located near Washington College. During your Chestertown visit, enjoy our hotel's signature hot breakfast bar along with other amenities such as high-speed, wireless Internet access and an indoor pool. Make your reservations at our Chestertown, MD, hotel today and enjoy our excellent hotel rates. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Chestertown
Holiday Inn Chestertown
Chestertown Holiday Inn

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