Thankfully, my husband and I did not stay here and we were able to find suitable lodging in a nearby town. We were in town for a triathlon and had booked a room online a few months prior to the race. When we arrived at the motel, the manager hesitated to give me back my credit card and personal identification. He was very hard to understand and he was also very rude. When we got to our room, it smelled badly of smoke, mildew, and there was mold everywhere. We immediately requested another room; which turned out to be just as bad. As we were checking out the second room, two of the tenants near our room began fighting, which required the police and an ambulance. Both tenants were taken to the hospital. At first, the manager said he would give us a partial refund and then he changed his mind, stating that we'd stayed an hour. It is obvious that homeless and other derelict persons occupy parts of this motel. I'm disputing the credit card charge and I've filed complaints with the Better Business Bureau, the Kent County Health Department, and the Maryland Attorney General's Consumer Complaints Office.
This place is not a motel. It's a dump that should be condemned. Sleep in your car instead!
- Official Description (provided by the hotel):
- Escape from the busy hustles and stress of life and let us pamper you at Driftwood Inn. Combining traditional hospitality and luxurious accommodation. we offer guests outstanding service and a comfortable stay all at affordable prices. We are committed to providing our guests with the best we have to offer surpassing guest expectations. Unwind and relax at this respectable 28-room Inn conveniently located in peaceful Chestertown, a historic colonial town by the sparkling waters of the Chester River. ... more less
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