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5-ALARM WARNING*: If you purchased a Groupon or Living Social Deal RE-read the promotional offers prior to check-in! Both I and another customer were almost ripped off as the manager ‘forgot’ to include our $25.00 dining credit with our room assignments. Luckily for us (them three hours before my arrival), we realized that something was missing BEFORE we left the counter.
My ‘deal’ was for ONE Sunday-Thursday night stay for up to 5 people, a $25 dining credit and a $25 gamily credit.
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I'm a huge fan of ‘deals’. I follow them on social network sites, I signed up for Living Social/Groupon to get notifications of deals in our area. We try to purchase local offers to experience things that we might otherwise overlook.
Needless to say, when I received the Groupon notification, I went immediately online and purchased vouchers as soon as I could. I even called my BFF so that could get in on the ‘deal’, too. So I now know better than to purchase deals BEFORE reading reviews? Except I was somewhat familiar with this property, we eat at Rod n’ Reel at least once a month... and I’ve always wanted to try the spa! Bzzzt. As it turns out, this was the worst mistake I ever made with Groupon.
I should mention that the employees appear to be teenagers and definitely lack the ability to uphold the image that this hotel is trying to attain. Upon arrival, I was barely acknowledged by the front desk clerk (Kelly). I should have known that my check-in process was going downhill when she refused to accept my voucher electronically. I had to be escorted to the hotel’s business center to print it off for her to see. This has never happened to me when I have electronically presented vouchers to other businesses. When I made reservations, I provided the voucher code and was told to bring my photo ID and credit card for check-in. I digress.
While waiting to complete the check-in process the clerk was constantly stopping to answer the telephone, give messages to other staff members and willing to do ANYTHING but complete my check-in process! There is no reason that it takes upwards of 30 minutes to check in to this place.
When we finally arrived to our room it was clean and decorated in a beach/cottage theme. There was a king bed, night table, chair, desk, a small table, several rolling stools and an armoire. The furniture seemed low budget to me. There was CEAN mini fridge hidden inside the armoire but the weight had crushed the platform that it was being stored on. The bathroom was nothing fancy but it was at least clean.
I must also add that my water view reservation included a view of homes on the right and balconies to the left.
The only highlight of the stay was the restaurant— since we live in the area we frequent the Rod n’ Reel restaurant regularly. The food has always been good. So on this stay, we tried Smokey Joe’s Café and fried chicken, shrimp and macaroni n’ cheese were DELICIOUS! However, the string beans were a bit salty for my taste buds.
Of course, the fact that we didn’t have to travel far to experience the Chesapeake Beach Resort and Spa was the saving grace! From now on, I’m going to check the reviews on Trip Advisor before committing to purchase. This experience has taught me that everything that glitters isn’t gold!
Potential guest, this is NOT a ‘beachfront’ resort it’s merely a newly built hotel on a marina.
SUMMARY: A waterfront hotel without a beach. A few highlights, water view providing you paid for the upgraded water view, two good tasting restaurants with access to a few non-regulated slot machines-- this is more like a 2 star hotel with a video arcade. You MUST like budget friendly accommodations to appreciate.
- Reservation Options:
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- Also Known As:
- Chesapeake Beach Hotel Chesapeake Beach
- Chesapeake Beach Hotel And Spa