Ships Cafe which is located between Frederick Road and Winters Lane is a hot spot for those who love crabs. The Mandarin Grilled Chicken salad is excellent. I have been there on many occasions. Although service can be slow and the waiters are not the friendliest the food is good. While eating crabs not once did the waiter ask if we were OK, or needed anything additional? Several times we tried to get the waiter’s attention only to be ignored while she entertained another table that was across from us – I assume they were family. I got the attention of the boys who bust the table to bring me another glass of tea. Another couple came in placed an order, and was treated the same way. We waited patiently she never came back to the table, and the people who were waiting for their food were getting frustrated. The kicker came when she came to the table did not make eye contact and said “I’ll get the check” in a sarcastic way. Brought the check back stood sideways and slide the check to me. I looked my guest who was with me and we both looked utterly surprised. My guest went and got the manager. I told the manager how rude she was and not once was she attentive not to me but to other guest who were waiting patiently for their food. I mentioned to the manager that I come often and this was the worst service. Just because you serve someone and the tip is already included you cannot treat people anyway you want and expect to get a tip for poor service. To keep your customers going back and to bring others to your establishment you must be friendly. Word of mouth does travel. I will go back, but I will not have Rosemary the waiter. The Mystery Guest!
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