We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

“Great value, great service” 5 of 5 bubbles
Review of Quality Inn

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Quality Inn
Ranked #2 of 3 Hotels in Catonsville
Aberdeen, Maryland
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Great value, great service”
5 of 5 bubbles Reviewed September 4, 2013

My husband and I stayed just one night between rounds of golf and couldn't have been more pleased. The desk clerk was cheerful and efficient, offered us our choice of floors, and even called our room several minutes after we arrived to make sure we were happy with it. The room was clean and comfortable; our only (minor) complaint was the slightly noisy AC fan, but that's pretty par for the course. Ellicott City is just a short drive away and offers some excellent dining opportunities (if you can find parking!) The breakfast offerings were excellent and served more than early enough for us to make our morning tee time. All in all an excellent value -- we would definitely stay there again.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank BonnieR460
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

107 reviews from our community

Traveler rating
    33
    33
    22
    10
    9
See reviews for
30
19
13
32
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • French first
  • Korean first
  • Any
English first
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed August 19, 2013 via mobile

Not good. Dirty halls and carpets. Best part no animals. Bad neighborhood especially night time. Shower head with water saver barely has enough force to rinse shampoo out of your hair. Was awakened during the night with people arguing in hall yelling and screaming at each other.

  • Stayed August 2013
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
Helpful?
Thank Lassie280
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KShrestha, General Manager at Quality Inn, responded to this review, September 19, 2013
Thank you for taking the time to write a review. I hope you will not have to look further and join us again because we are committed to making sure you enjoy your stay. I am truly sorry for the inconveniences and hope we could have done something about it. We regret the incident of the noise in the hallway that awoke you. Also the problem with the shower is not acceptable and we would definitely have to make it right for you. Please feel free to contact me or the desk and our staff will do everything possible to make it right.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Hartford, CT
Level Contributor
90 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 bubbles Reviewed August 3, 2013

My son and I stayed for one night after an Orioles-Red Sox game. The hotel is about a 10 minute drive to Camden Yards. It is right off the highway and an easy drive to and from the stadium. It is near a ton of shopping. It is a safe area and I had no concerns parking in the lot. The staff was very nice and check in and check out was easy. The breakfast was good in the morning. It was definitely worth the price.

  • Stayed July 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jktmrose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lock Haven, Pennsylvania
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed July 29, 2013 via mobile

We were there for wedding stay there for 2 nights enjoyed the place nice quite my son still keeps telling me to go there and stay so he can walk to chuck e cheese nice little mall you can walk across for shopping great staff very friendly

Thanks for taking care keep up the good work

  • Stayed July 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Rajendra D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Simpsonville, South Carolina
Level Contributor
3 reviews
5 of 5 bubbles Reviewed July 27, 2013

Rooms were clean, beds were comfortable, breakfast had a good assortment of choices and the staff were great! The location was perfect, and even though the hotel is right on the main road, the room was very quiet. Kids were disappointed that there wasn't a pool, and the bathroom had very little counter space, but I would still recommend this location!

  • Stayed July 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank claddah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santiago, Chile
Level Contributor
133 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 bubbles Reviewed July 23, 2013

My husband and I recently stayed here for 3 nights to visit friends in the area.

Due to the fact that we knew we weren't going to be spending a lot of time in the room, we didn't want to spend too much money on it.

Pros:
- Location was great, it was easy to jump on and off the highway. There were lots of shops and fast-food around the hotel.
- The renovated room was nice. The sheets were clean and the mattress was comfortable.
- The staff was friendly and very helpful.
- Nice big flat screen TV.
- In room coffee and tea.

Cons:
- It is not in the best neighborhood. But we didn't go into town or walk around much so it didn't matter to us. We just jumped on and off the highway to visit surrounding areas.
- The bathroom had no fan or any type of ventilation and the shower head made a real large noise when it is turned on.

Overall, it was a nice clean budge hotel.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank LilysWorld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fayette County, Georgia
Level Contributor
132 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
3 of 5 bubbles Reviewed July 8, 2013

This hotel has an excellent and hard-working staff who aim to please. We greatly appreciated finding the rollaway bed we requested already in our room when we arrived very late. The renovations to the lobby/breakfast area are lovely and make it look new. This 2-story building appears to have originally had exterior hallways, as the metal stairs are still there and no elevator, but all is now safely enclosed and well secured. This was a relief to us as we were a bit nervous upon arrival when we saw a "night window" of bullet-proof glass where you tell them your reservation name and then they unlock the lobby door to let you inside to the desk. We had never seen this before, and quickly figured out that the area must not be the greatest, but we did not feel unsafe, even as we observed that we were the minority among diversity. The parking lot had good lighting and visibility from the office, so we had no problems unloading around midnight.

Room renovations give a modern atmosphere with a flat-screen TV, nice furnishings, granite counter tops, curved shower rod, fresh tile and carpet, and comfortable beds with plenty of pillows. Bedspreads plus decorative foot scarves over comforters let you choose your coverings, black out drapes are good, and climate control was easy and quiet. Rooms have good thick walls for quiet rest, and coffee maker, microwave, and refrigerator are great. Did not have time to use exercise room, but it looked nice.

The breakfast was delicious, with plenty of expanded continental items as well as boiled eggs, scrambled eggs, sausage, and 2 kinds of waffle batter. You can tell they have spent a lot of money to create a pleasant atmosphere at this hotel, and it seems to be doing a good business, so hopefully they will be able to add the finishing touches by replacing the carpet in hallways, replacing the in-room safes as needed (ours in 204 did not work as the key would not turn), and cleaning the bit of mildew at the top of shower walls. Our toilet in 204 leaked some clean water onto the floor about every 15 minutes, and needed better cleaning between the back of the seat and the tank. A extra pest control treatment around the edge of the floors and baseboards would be helpful, too, as I saw and killed one baby roach. We did not let these small things put us off, and did not change to the more expensive Hampton at Owings Mills which was the other hotel we had considered for this trip, but instead returned for our second night here to show our support and appreciation for a great staff that is striving for excellence and a hotel that is on its way toward achieving it.

We travel all over the world and have stayed in many, many hotels, watch the TV show, "Hotel Impossible" with Anthony Melchiorri, use Trip Advisor reviews to choose our hotels, and thus have always found good places to lay our heads.

  • Stayed July 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Thrifty3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Catonsville
0.2 mi away
Holiday Inn Express & Suites Baltimore West - Catonsville
2.3 mi away
Quality Inn Windsor Mill / Baltimore West
7.0 mi away
Best Western Plus BWI Airport North
Show Prices
Show Prices
Show Prices
7.1 mi away
Comfort Inn & Suites BWI Airport
2.4 mi away
Hampton Inn & Suites Baltimore / Woodlawn
5.5 mi away
Residence Inn Columbia
Residence Inn Columbia
#2 of 2 in Ellicott City
4.0 of 5 bubbles 121 reviews
Show Prices
Show Prices
Show Prices

Been to Quality Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Quality Inn

Property: Quality Inn
Address: 5801 Baltimore National Pike, Catonsville, MD 21228-1702 (Formerly Comfort Innqua)
Phone Number:
Location: United States > Maryland > Catonsville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Catonsville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 92
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, Priceline, Travelocity and Choice Hotels so you can book your Quality Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Hotel Catonsville
Comfort Inn Catonsville
Catonsville Comfort Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing