I made reservation for the family for a night just to get away for quiet time. It was for a suite with a sofa bed and a separate room. Upon arrival the young lady told me that they was over booked for that suite even after me making the reservation and the customer service lady even called to verify. The only thing they wanted to do is give me another suite with no discount with two beds or the other suite one bed with a kitchen and let me remind you that I booked for a family of four (myself, fiancée, and my 2 children). Even after I stated that I was still not satisfied they tried to book me at the other hotel that was off of central ave. which is not a family friendly hotel and give me $20 off. They never called me to tell me that the over booked and we know how high gas is. So, after leaving 495 near Laurel to go to the other end of 495 near Camp Springs and then travel back down 495 to go to New Carrollton. I ended up going to another hotel (Metro Point) where the service was the best!
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- Also Known As:
- Country Inn And Suites Andrews Air Force Base
- Country Inn & Suites Andrews Air Force Base Hotel Camp Springs
- Country Inn Camp Springs
- Camp Springs Country Inn