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“Average place - Very Helpful and Friendly Staff However”

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Holiday Inn Express Washington DC East - Andrews AFB
Ranked #3 of 9 Hotels in Camp Springs
Certificate of Excellence
Reviewed October 2, 2013

I stay in the Andrews AFB area when I have to travel into DC on business. There is a Metro Station off Branch Avenue, and this hotel will shuttle you over in the AM, and ... with some delay sometimes, pick you back up in the PM. Or vice versa, I guess.

My arrival was pleasant. The desk clerk acted like he had been waiting just for me. I was checked in quickly. Amazingly enough for such an aged hotel, the electronic key worked the first time ... and every time.

The place shows it's age. But it was clean and comfortable. And every time I passed thru the lobby area, I was greeted by whatever staff was nearby.

The breakfast was tolerable. There were choices including scrambled (probably powdered) eggs, sausage links, sausage gravy (which I disguised the eggs with), pastries, cereals, etc. The coffee was quite decent, and the juices were OK, too. The lady who took care of the breakfast bar was always smiling.

I dined at the "nearby" Red Lobster on evening. I would not walk that distance in an unfamiliar neighborhood. But the food and service were good. Good thing as it's perhaps the only game nearby. I've never ventured that far from the hotel.

Checkout was again efficient. The only problem was that the printer was not working so I did not get a receipt, but the amount the clerk relayed to me matched what I was expecting.

There is one more hotel on that street, and one going up, so I expect that the HI Express will feel some pressure to spiff up ... and hold the line on prices. I understand that it is under new management ... and my impression is that they are managing well.

One note. Although I had a non-smoking room, my sensitive nose could detect that smokers had been there at one time or another.

I recommend.

  • Stayed: September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Big-Deeee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Washington DC East - Andrews AFB, responded to this reviewResponded October 19, 2013

Dear Big-Deeee,

Thank you for taking the time to write your comments. Our goal is to ensure you feel valued and appreciated and I am happy our hotel exceeded your expectations. We are glad to read you liked our hotel, staff service and breakfast options. I apologize for any discomfort caused by the unusual smell. Rest assured your comment will be looked into.

Again, thank you for your review. We would cherish another moment to host your next stay when you are in the area again.

Sincerely,

Zelyn N
Case Manager
IHGCare

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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140 - 146 of 151 reviews

Reviewed September 13, 2017
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  • Stayed: September 2017, traveled with family
    • Sleep Quality
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    • Service
Thank manargentina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded September 16, 2017

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Reviewed March 27, 2017
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  • Stayed: April 2016, traveled on business
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    • Cleanliness
    • Service
Thank andreiorb
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Management response:Responded March 29, 2017

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Reviewed October 4, 2016
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  • Stayed: September 2016, traveled with friends
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    • Rooms
    • Service
Thank tonyskie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 25, 2016 via mobile
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Stayed: September 2016, traveled on business
Thank rodrigo g
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Holiday Inn Exp... C, Front Office Manager at Holiday Inn Express Washington DC East - Andrews AFB, responded to this reviewResponded September 28, 2016

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Reviewed September 15, 2016
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  • Stayed: October 2015, traveled solo
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    • Sleep Quality
    • Service
Thank wespai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday Inn Exp... C, Front Office Manager at Holiday Inn Express Washington DC East - Andrews AFB, responded to this reviewResponded September 16, 2016

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Reviewed August 13, 2015
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  • Stayed: July 2015, traveled with family
    • Value
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Thank juan carlos v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Washington DC East - Andrews AFB

Address: 5001 Mercedes Blvd, Camp Springs, MD 20746-4333
Phone Number:
Location: United States > Maryland > Camp Springs
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 9 Hotels in Camp Springs
Price Range: $101 - $184 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Washington DC East - Andrews AFB 2.5*
Number of rooms: 127
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express DC Andrews AFB. This suburban Washington, DC hotel is only 1.5 miles from Andrews Air Force Base, home of Air Force One, and just 8 miles from Downtown Washington, DC. We are located at exit 7B just off the I95/I495 beltway. This Washington, DC hotel is .25 miles to the Branch Avenue Metro (Rail) Station which gives you easy access to the Greater Washington, DC area. Our guests will enjoy the convenience to the many nearby attractions including: National Harbor, Old Town Alexandria, Six Flags of America, Downtown Washington DC, FedEx Field (home to the Washington Redskins), the White House, and the Smithsonian Museums. Business travelers will appreciate our close proximity to Boeing, Suitland Federal Center, US Patent Office, Bolling A.F.B., Anacostia Naval Station and the corporate parks of Largo/Upper Marlboro. ... more   less 
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Also Known As:
Holiday Inn Express Camp Springs / Andrews Afb Hotel Camp Springs
Holiday Inn Camp Springs
Camp Springs Holiday Inn

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