I recently stayed at the Comfort Inn in Cambridge, Maryland due to an interview in the area. My boyfriend accompanied me on this trip as it was seven hours away from home. We were woke up at 2:30 a.m. by not one, but THREE, bugs crawling around in the bed. My boyfriend was bitten by one of the bugs. Clearly disgusted, we went down to the front desk to request a room change (this was after no one answered the phone at the front desk). We were told there was only one room available even though there couldn't have been more than 15 cars in the parking lot. The "upgraded" room reeked of cigarette smoke so we refused this room. I was told that I was more than welcome to check out and return the next morning to speak to a manager. Umm, what part of me not being from this area did they not understand? Where were we to go at 3 a.m. when 1. I am not from Maryland and 2. I have an interview at 9 a.m.? The manager would not refund the full amount of my bill since I did not leave during the middle of the night. She even had the nerve to chastise me for getting angry at her employee. STAY AWAY! RUDE, RUDE, RUDE STAFF and DISGUSTING BED BUGS! I will never stay at a Comfort Inn in the future.
- Official Description (provided by the hotel):
- All spacious guest rooms include coffee makers, microwaves and refrigerators, hair dryers, irons, ironing boards and a 32 inch flat screen television. Our double rooms have Queen Beds, All of our king rooms have a sofa sleeper and we also have rooms with double king beds that are perfect for families. This is a pet-friendly hotel; a nightly fee is required. A 24-hour guest laundry facility and same-day dry cleaning services are available for added convenience.Our commitment to your satisfaction ensures that each and every guest will receive our personal best. If you're not satisfied with your accommodations or service, please let us know without delay so we can make it right. ... more less
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- Also Known As:
- Comfort Inn And Hotel Cambridge