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“Great Friendly motel”

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Comfort Inn And Suites
Ranked #4 of 5 Hotels in Cambridge
Certificate of Excellence
GreenLeadersSilver level
Pgh., Pa.
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Great Friendly motel”
5 of 5 bubbles Reviewed December 12, 2013

Stayed here for 4 days with no complaints. Staff was very helpful and friendly. Comp. breakfast was really nice. Rooms were clean, well supplied. A very enjoyable stay. The motel was located near a nice diner and several box stores with easy access. One way streets through Cambridge were a little confusing but I managed.

Room Tip: I chose firt floor and was easy entry from the parking lot to the room.
See more room tips
  • Stayed December 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dottielm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Troy S, General Manager at Comfort Inn And Suites, responded to this review, December 19, 2013
Thanks you for your recent submission to Trip Advisor regarding your stay with us. We are pleased and glad that you enjoyed your stay with us. I hope that you will choose us each time that you are in our area. Thank you.
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168 reviews from our community

Traveler rating
    85
    50
    21
    6
    6
See reviews for
61
47
10
19
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Mississauga
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 bubbles Reviewed November 21, 2013 via mobile

This hotel has great potential. The location is convenient. Our king bed suite was spacious. The pool looked nice. There was adequate parking. The bed was comfortable. The room price was very reasonable. The late night front desk attendant was very helpful. There is a Walmart nearby where you can buy groceries. The room had a refrigerator and microwave. They had relatively fast Wifii. We were surprised that breakfast was included.
But the first night we noticed that a guest was smoking in the hotel and then spraying deodorant in the hallway. A Couple were having a dispute in the hallway. The first morning we slept in and were asked by housekeeping if we wanted service. We politely said yes and received a scowl. They didn't change our tissues box. Breakfast was OK but there wasn't enough waffle mix.
By the second full day we received absolutely no housekeeping. The microwave that up until then had been beeping intermittently died completely. On the third morning forty minutes before the end of breakfast there were no more eggs, no more biscuits, and the orange juice and waffle mix ran out. My wife and I got the last two sausages and were told they couldn't make more eggs.
This very nice hotel needs more staff and supplies including coffee. It needs better management and housekeeping that is thorough.

Stayed November 2013, traveled as a couple
Helpful?
Thank March_Break_Canadian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Troy S, General Manager at Comfort Inn And Suites, responded to this review, November 28, 2013
Thank you for reviewing your stay with us. We apologize for failing to meet your expectations and we will use this review to investigate exactly where we were flawed in our service for you. We will correct the issues that you had and I can ensure that you will not experience these in the future. We thank you for staying with us and hope that you will try us again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Martinsburg, West Virginia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed November 21, 2013

I have stayed here on several occasions while visiting on The Eastern Shore. It is always clean and comfortable. The staff is friendly and helpful. The pool and fitness room are well maintained and always available. Defintely my home while on the Shore!

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank C H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Troy S, General Manager at Comfort Inn And Suites, responded to this review, November 28, 2013
Thank you for submitting your review. I am glad that you enjoyed your stay with us. We will continue to strive at maintaining our property to exceed your expectations. We hope to have you stay with us again very soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
58 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed November 12, 2013 via mobile

Have been coming to the Eastern Shore in November for more than 20 years in a row. We used to stay at the Holiday Inn Express but then one year we booked too late and no rooms were available. We booked at the Comfort Inn which was brand new at the time and was less expensive than the HIE. We have stayed at the Comfort Inn ever since. It is far enough away from the road that you don't hear car noise. Rooms are spacious- we got a king size suite with a sofa bed. The room also comes with a m'wave, fridge and plenty of good lighting. A thermostat on the wall controls the heat pump. The rooms are always clean and the staff friendly. They have an indoor pool, a fitness room, plenty of good parking, luggage carts are available, and there is a guest computer station in the lobby. Breakfast is comparable to what is served at other hotels. They honor AAA and AARP discount rates.

Stayed November 2013, traveled as a couple
Helpful?
Thank Jeffrey B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Troy S, General Manager at Comfort Inn And Suites, responded to this review, November 16, 2013
Thank you for taking your time to provide potential guests and us with a review of our property. We strive to only provide the best in accommodations in Cambridge Maryland. We are happy that we met your expectations. I hope to see you again in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austin, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed November 7, 2013

The decision to book wedding guests at this hotel was perfect. The hotel staff is so friendly, flexible and helpful...every step of the way. As Mother-of-the-Bride, Troy Smith, GM, Heather North, and Rachel Jones seemed to become part of "My" special team to keep things running smoothly. Rooms were spacious, clean and comfortable. The large hot breakfast room was generously supplied and allowed us to meet up easily as a group. The optional fitness room, indoor pool and guest laundry and business center rounded out the accommodation.
I would definitely stay here again and recommend this hotel for any function...special or not.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Eileen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Troy S, General Manager at Comfort Inn And Suites, responded to this review, November 8, 2013
Thank you for allowing us to be a part of such a special time for your family. Your entire family was an absolute treat to have here. We are pleased that you were as happy as you were with your stay. Thank you for your business and we hope to see you in the near future. Good luck to the bride and groom!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Owings, Maryland
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed October 27, 2013

My son and I stayed here for one night, the person at the front desk was pleasant and welcoming. The room was clean and spacious, we needed sheets for the fold out bed and they brought them up to us. The beds were comfortable and the bathroom was very clean. We had to leave very early so we could not stay for the free hot breakfast but they did have coffee, hot chocolate, danishes and fruit avalible, which was very nice.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank David G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Troy S, General Manager at Comfort Inn And Suites, responded to this review, November 8, 2013
Thank you reviewing our property. We are thrilled that we could meet you expectations and provide you with the accommodations that you expect. We look forward to your next stay with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Somewhere, MD
2 reviews
4 of 5 bubbles Reviewed October 23, 2013

I would definitely stay here again . comfortable bed. Good price. nice staff. Nice rooms overall best in Cambridge. Breakfast room had Scrambled eggs, sausage waffles etc. Great coffee it was a pleasant stay.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sunny_D_lite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Troy S, General Manager at Comfort Inn And Suites, responded to this review, October 24, 2013
Thank you for your recent review. I appreciate all feedback in efforts to improve our wonderful and friendly service. If there is any thing that we can do to make your next stay even better than this one, call me to share your insights. All suggestions are welcome. We are glad that you enjoyed your stay with us and hope to see you again in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn And Suites

Property: Comfort Inn And Suites
Address: 2936 Ocean Gtwy, Cambridge, MD 21613-3404
Phone Number:
Location: United States > Maryland > Cambridge
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 5 Hotels in Cambridge
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn And Suites 2*
Number of rooms: 65
Official Description (provided by the hotel):
All spacious guest rooms include coffee makers, microwaves and refrigerators, hair dryers, irons, ironing boards and a 32 inch flat screen television. Our double rooms have Queen Beds, All of our king rooms have a sofa sleeper and we also have rooms with double king beds that are perfect for families. This is a pet-friendly hotel; a nightly fee is required. A 24-hour guest laundry facility and same-day dry cleaning services are available for added convenience.Our commitment to your satisfaction ensures that each and every guest will receive our personal best. If you're not satisfied with your accommodations or service, please let us know without delay so we can make it right. ... more   less 
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Also Known As:
Comfort Inn And Hotel Cambridge

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