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“not up to marriott standards” 2 of 5 bubbles
Review of Bethesda Marriott

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Bethesda Marriott
Ranked #5 of 11 Hotels in Bethesda
Media, Pennsylvania
Level Contributor
250 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
“not up to marriott standards”
2 of 5 bubbles Reviewed October 27, 2013

not a great marriott stay. first, the room keys didnt work, back to the undermanned front desk for help. then once in the room, not enough towels. nothing is complimentary, such as parking, in room internet, and the business center. the best was that im an early riser, and not wanting to wake my wife ill get a tea in the lobby. found out i had to buy it in the restaurant that doesnt open til 7. there werent even tea bags in the room. have stayed in many marriotts and this left much to be desired. when back in dc, which is often as our son lives there, ill make sure to stay at another marriott.

Room Tip: go elsewhere
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  • Stayed October 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank biodont
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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478 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (83)
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English first
Bridgewater, New Jersey
Level Contributor
344 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 bubbles Reviewed October 26, 2013

Spent a fall weekend there, it's almost convienent to American University. It's right off the beltway and so very convienent. Not quite as nice as the Bethesda North Marriott a couple of miles north on the same road but this time more reasonably priced with included parking on the weekend. I stayed there about 10 years ago and it was a little better then. The rooms have been updated as have been the lobby and the elevators but somehow it just looks a little tired. Front desk staff was only OK but it was late on a Friday night with lots' going on. When the school group came in Saturday night it was a little disorganized.
I could see that since I was using the free wifi in the lobby. I don't quite understand why Marriott refuses to give free wifi in the rooms as a standard. The lower hotels in their family do.
Housekeeping brought up extra towels quickly which was nice, when we stayed in the North Marriott last month it took them longer.

  • Stayed October 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank s w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fairbanks, Alaska
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed October 25, 2013

I have stayed at this location before. It's average and nothing fancy. Parking is $15 per day, which is outrageous being this far out from DC. Internet is free in lobby only, otherwise $12.95 per day. Staff is friendly and responsive. Room and hallways were terribly cold until I called for maintenance to correct the problem, which they did. I stay here because of the location. Close to where I need to go.

  • Stayed October 2013, traveled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank 319SteveB319
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milwaukee
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed October 16, 2013

Stayed at this hotel for my 50th HS reunion. Our planning committee negotiated a great rate, so I can't bark too loud about the flaws, particularly being Inaccessible to metro, uncovered parking some distance away during a three-day rain, slow elevators because all staff trips are with the guests. Yes, there was a $12-day charge for Internet - - not unusual in big-city hotels (unlike highway motels) - - but it was free in the lobby, which also meant in the restaurant, and sometimes I could access it for free in my 15th floor room. The staff was friendly, the breakfast buffet fairly-priced and well-stocked, and the rooms were clean but without fridge or microwave. The hot water was shut off in part of the hotel for hours the day I left. The hotel offered to get you a room w/hot water: I was surprised that work ws not done overnight. So, as I said, something of a draw. Not Nirvana, not hell either. I would not choose this place again, but from past experience know that hotels closer to DC/downtown/tourist areas would be much more expensive than my reunion rate.

Room Tip: Do not stay close to the ground, where there are large groups coming and going. In our case, soccer...
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  • Stayed October 2013, traveled solo
    • 4 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Milwaueeman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milwaukee, Wisconsin
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 bubbles Reviewed October 16, 2013

This Hotel has so many problems I cant list them all. First room was cold 62 complained sent a couple of guys to fix the problem which they did then when we came back a few hours later the room smelled of mold so bad there was no way we could sleep in it. They changed our room, offered no help and this was at midnight. Loud party near the lobby, kids skate boarding in front of the entrance with Bell Hops watching. Soda machine filled with soda that didn't match the machines buttons. Kids running wild on the 4th. floor. Hotel security was a joke. Room not ready at check in, in fact there were other people trying to check in same problem, pushed people into the bar with no comps. No hot water one night at 1:30AM THE NEXT DAY they were shutting off water at 10:00am till 2:00pm. Never again at this property

  • Stayed October 2013, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Stormy174
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southworth, Wa
Level Contributor
50 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
2 of 5 bubbles Reviewed October 15, 2013 via mobile

We booked this hotel because my 50th high school reunion was being held there, and we thought we would stay on afterwards for a few days to see the sights. This was kind of a mistake anyway since the federal government was shut down, and most of the things we wanted to see we're closed.
Staying at this ugly Marriott certainly did not tmake the situation better. Our room was small and cramped. The air conditioning came out in an icy cold wind wafting over us, but if we turned it off the room became unbearably stuffy.
The location was extremely inconvenient for visiting Washington, D.C., or Bethesda. We did not have a car, and this place is not within walking distance of the Metro. They did offer a free shuttle to and from the Metro stop at the NIH, but it rarely seemed to show up on time when we were going back to the hotel. So we ended up taking cabs, which can get rather expensive.
Internet in the room costs a ridiculous $12 a day. All in all, I think we would have had a much better experience staying closer in even it cost more.

Stayed October 2013, traveled as a couple
Helpful?
1 Thank 60sgal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shanghai
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed October 9, 2013 credit card Amex Card Member Review

Had read that this was sort of an older hotel and the pictures didn't lend itself to the kind of places I like to stay but it was the best hotel in the area where I attended a wedding.

It turned out to be really nice hotel, great location, the staff bent over backwards to be polite, pleasant and helpful. Received an upgrade just for asking. The hotel did not seem to be very busy. Had a full bar which you don't often find in a hotel, not a destination night club or anything but nonetheless adequate for getting a few drinks in the evening. I didn't try the food or restaurant. The rooms were nothing special, yes they were a little dated but not so much that it made me feel like I didn't want to be there. All in all it was a pleasant stay and I would stay there again if in the same area.

Stayed August 2013, traveled with family
Helpful?
Thank Laura A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Bethesda Marriott

Property: Bethesda Marriott
Address: 5151 Pooks Hill Rd, Bethesda, MD 20814-5499
Location: United States > Maryland > Bethesda
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 11 Hotels in Bethesda
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Bethesda Marriott 3.5*
Number of rooms: 407
Official Description (provided by the hotel):
Bethesda Marriott is a reinvented Bethesda hotel near city attractions- with a newly redesigned lobby, restaurant, and guest rooms. You can experience the transformation of the Bethesda Marriott, a premier Maryland hotel where reinvented guest rooms and lobby, luxury amenities and attentive service set the pace for an exceptional stay. Conveniently situated in the thriving Capital Region northwest of Washington, D.C., the list of things to do is endless as guests find themselves surrounded by hundreds of restaurants, art galleries, museums and shopping. Located only two miles from downtown Bethesda, our hotel's fine services include complimentary shuttle service to the downtown district and other local destinations including the National Institute of Health, Montgomery Mall and the Metro's Red Line which provides continuous service to downtown Washington, D.C. Guests also enjoy direct access to I-270 and I-495 from our sophisticated Bethesda, MD hotel. Boasting 18,500 square feet of flexible, state-of-the-art event space, our hotel is ideal for corporate meetings, professional gatherings and elegant wedding receptions. ... more   less 
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Also Known As:
Bethesda Marriott Hotel Bethesda
Marriott Bethesda

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