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“How bad can it get???” 1 of 5 bubbles
Review of Bethesda Marriott

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Bethesda Marriott
Ranked #5 of 11 Hotels in Bethesda
Milwaukee, Wisconsin
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“How bad can it get???”
1 of 5 bubbles Reviewed October 16, 2013

This Hotel has so many problems I cant list them all. First room was cold 62 complained sent a couple of guys to fix the problem which they did then when we came back a few hours later the room smelled of mold so bad there was no way we could sleep in it. They changed our room, offered no help and this was at midnight. Loud party near the lobby, kids skate boarding in front of the entrance with Bell Hops watching. Soda machine filled with soda that didn't match the machines buttons. Kids running wild on the 4th. floor. Hotel security was a joke. Room not ready at check in, in fact there were other people trying to check in same problem, pushed people into the bar with no comps. No hot water one night at 1:30AM THE NEXT DAY they were shutting off water at 10:00am till 2:00pm. Never again at this property

  • Stayed October 2013, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Stormy174
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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478 reviews from our community

Traveler rating
    122
    172
    117
    46
    21
See reviews for
106
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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (83)
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English first
Southworth, Wa
Level Contributor
50 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
2 of 5 bubbles Reviewed October 15, 2013 via mobile

We booked this hotel because my 50th high school reunion was being held there, and we thought we would stay on afterwards for a few days to see the sights. This was kind of a mistake anyway since the federal government was shut down, and most of the things we wanted to see we're closed.
Staying at this ugly Marriott certainly did not tmake the situation better. Our room was small and cramped. The air conditioning came out in an icy cold wind wafting over us, but if we turned it off the room became unbearably stuffy.
The location was extremely inconvenient for visiting Washington, D.C., or Bethesda. We did not have a car, and this place is not within walking distance of the Metro. They did offer a free shuttle to and from the Metro stop at the NIH, but it rarely seemed to show up on time when we were going back to the hotel. So we ended up taking cabs, which can get rather expensive.
Internet in the room costs a ridiculous $12 a day. All in all, I think we would have had a much better experience staying closer in even it cost more.

Stayed October 2013, traveled as a couple
Helpful?
1 Thank 60sgal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shanghai
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed October 9, 2013 credit card Amex Card Member Review

Had read that this was sort of an older hotel and the pictures didn't lend itself to the kind of places I like to stay but it was the best hotel in the area where I attended a wedding.

It turned out to be really nice hotel, great location, the staff bent over backwards to be polite, pleasant and helpful. Received an upgrade just for asking. The hotel did not seem to be very busy. Had a full bar which you don't often find in a hotel, not a destination night club or anything but nonetheless adequate for getting a few drinks in the evening. I didn't try the food or restaurant. The rooms were nothing special, yes they were a little dated but not so much that it made me feel like I didn't want to be there. All in all it was a pleasant stay and I would stay there again if in the same area.

Stayed August 2013, traveled with family
Helpful?
Thank Laura A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
irving
1 review
4 of 5 bubbles Reviewed October 8, 2013

very clean comfortable full service hotel, welcoming staff. I wish I brought my swimsuit to take advantage of hot tub.Being from the North eastern I enjoy lot of warm and hot tubs/pools. The bed is very comfortable. I was not a fan of the pillows but overall I really enjoyed the stay.

  • Stayed May 2013, traveled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank vamsikgarimella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arlington, Virginia
Level Contributor
196 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
3 of 5 bubbles Reviewed October 4, 2013

I attended a friend's wedding & reception at the hotel in Sept., and stayed overnight afterwards. (I live 16 miles away in northern Virginia, and even though my marrying friends live quite close to this hotel, I never knew it was there!) The hotel is located amidst a residential area, so it was a quite neighborhood -- though DC's Beltway/495 is nearby---but I didn't have any traffic noise issues. (My room overlooked the pool, I believe on the opposite side of the building from where the highway is located.)
The wedding / ballroom portion of the stay was very nice. Very friendly staff handling us guests, and my friends expressed their happiness re: working with the hotel staff in planning this event. The food was tasty (though my filet was, I believe, over-tenderized on one half - very "mushy" texture as a result, like mashed potatoes, not beef.) Beyond that minor quibble, the meal service/bar service was very good. The ballroom was attractive enough, and they (or a wedding service provider) had arranged terrific uplighting all around the perimeter of the ballroom.
The guest room I had (king) was nice; clean, and the bed was quite comfortable, though I'm always surprised by the pillow arrangement (this isn't the first time I've encountered this): 3 massive square pillows against the headrest, and 3 smaller, "regular" pillows resting against those. The large squares were, I believe, 'decorative elements' -- as pillows they were surprisingly hard/firm/unyielding. The 3 regular pillows were quite squishy/soft/down-like -- yet you needed two together to give your head some lift off the mattress. They were not "king size" (ie, elongated) pillows, so during the night it was easy to roll away from them entirely. Anyway... I made do ;)
The bathroom was fairly compact (I believe a result of the hotel's somewhat older age/floorplans?) but clean and attractive.
I was surprised the bedside lamps didn't have power outlets in their bases -- so there wasn't an outlet close by enough, to say, plug my phone in overnight and have it be on the bedside table -- instead, I charged it across the room at the desk -- not a big problem, but I had to get out of bed to go to the desk when it rang in the morning.
The elevator service (for the higher tower portion I was in -- not the 4-floor extension wings) was surprising slow. I guess if the hotel is quite full (and I think there were 4 events that night!) then only 3 elevators to serve that tower could create some traffic jams.
Parking was included in my room rate -- but I don't think it is typically included. To park in a hotel surface lot, you need to first go in and check-in, get a room key -- that key opens the parking gates. There is some residential sidestreet parking, but I didn't explore it to check hours/availability.

Room Tip: Poolside rooms in the high-rise tower are likely to be quieter -- since the interstate is on the oth...
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  • Stayed September 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Chris B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed September 29, 2013 via mobile

The service is great, the only inconvenient is the parking lot, their machine fails a lot, you can see lines of cars waiting to exit. But after that everything is fantastic, staff very friendly and the Starbucks inside the hotel is good.

  • Stayed September 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank fdodelap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed September 22, 2013

I travel regularly to NIH and I usually stay at properties near a Metro stop such as the Hyatt Bethesda etc. I wasn't excited when I was booked into the Bethesda Marriott by my workplace staff, given the location. However, I was pleasantly surprised and will seek it out on future trips.

The staff was absolutely superb, no exceptions. The front desk and bell staff will do whatever they can to make your stay pleasant. The shuttle buses are in particular a huge plus. They run regular routes to the NIH metro and the Bethesda business district, and will pick you up if you call. Didn't have to take an airport shuttle or use a taxi the whole trip, which is a huge bonus.

The property is nice and quiet, despite being near the beltway. The indoor pool/jacuzzi area is nice, although the hours are slightly limited and it doesn't really have lap lanes. Too cold for the outdoor pool. Fitness facilities are standard hotel issue.

The restaurant is good, divided into a bar half and a restaurant half, but the service and menu are essentially the same on either side. The employees are, as throughout the property, outstanding. The entrees are mostly made up of pricey, heavily sauced Italian dishes, but there are both lighter and less expensive options. Drinks are actually reasonably priced for a DC area hotel bar. I suppose it would be nice if the bar half had its own identity and maybe a slightly different menu, but this is a quibble. You can always take the shuttle into Bethesda for dinner.

I have the standard Marriott complaint about in-room WiFi prices. $16/day is just too much in this day and age. WiFi is free in the restaurant and lobby, though, and there is a little library-like area off the lobby where you can sit quietly and work if need be.

Overall a great find in an expensive and difficult area.

Room Tip: First floor was convenient and quiet, would recommend rooms in the low 100s.
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  • Stayed September 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TomGarb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Bethesda Marriott

Property: Bethesda Marriott
Address: 5151 Pooks Hill Rd, Bethesda, MD 20814-5499
Location: United States > Maryland > Bethesda
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 11 Hotels in Bethesda
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Bethesda Marriott 3.5*
Number of rooms: 407
Official Description (provided by the hotel):
Bethesda Marriott is a reinvented Bethesda hotel near city attractions- with a newly redesigned lobby, restaurant, and guest rooms. You can experience the transformation of the Bethesda Marriott, a premier Maryland hotel where reinvented guest rooms and lobby, luxury amenities and attentive service set the pace for an exceptional stay. Conveniently situated in the thriving Capital Region northwest of Washington, D.C., the list of things to do is endless as guests find themselves surrounded by hundreds of restaurants, art galleries, museums and shopping. Located only two miles from downtown Bethesda, our hotel's fine services include complimentary shuttle service to the downtown district and other local destinations including the National Institute of Health, Montgomery Mall and the Metro's Red Line which provides continuous service to downtown Washington, D.C. Guests also enjoy direct access to I-270 and I-495 from our sophisticated Bethesda, MD hotel. Boasting 18,500 square feet of flexible, state-of-the-art event space, our hotel is ideal for corporate meetings, professional gatherings and elegant wedding receptions. ... more   less 
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Also Known As:
Bethesda Marriott Hotel Bethesda
Marriott Bethesda

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