Pros: The exceptionally friendly front desk staff; location on top of the Bethesda Metro stop
Otherwise, it is dated and tired hotel with no frills and definitely no luxury! (as reported in the hotel description). I stayed here because I had a meeting right next to it and I couldn't be bothered to look for other accommodations at the last minute. But I won't be coming back. Not because it was the worst hotel in the world--it wasn't. But for the money (well over $200/night), you do not get any kind of return on the money. Luckily this was a business trip for me so I didn't have to pay for it myself, but I can't imagine anyone coming out of pocket for it. First of all how come none of the phones in my room worked? On the desk phone, I pressed the room service button, but instead got the front desk, who had to transfer me. After about 3,750 rings , room service picked up. I placed my order and was told it would take 40 mins. I was really hungry after having been traveling for a while, so I tried to distract myself and wait. At minute 42 they call back to say sorry, but they don't have one of the sides I ordered after all. Fine, whatever. I asked but is it on the way up now? He said yes. 18 minutes later, still nothing. I call them back from the nightstand phone, again by pressing the room service button. Instead, the phone lottery this time gave me, " Emergency services, what's your emergency?" Oh good lord. I tell him I was trying to call room service, and he gives me the extension, only slightly peeved. I was like um, I did press the room service button. So I dial the extension he gave me, and I get some other guy that wasn't room service. Sigh. This guy then transfers me. After several rings it just comes back to him. He tries again and this time I get some random voice mail. Whatever Hyatt Bethesda telecommunications!
By this time the food came (1 hour + for one plate of pasta). And it was pretty mediocre, but I ate it all because I was hungry. I was in fact so hungry that I ate so fast I almost choked. Luckily I had my own water bottle because I didn't want to pay $3.75 for municipal tap water (Aquafina). I mean really, for the rate I paid, you'd think I would get complimentary water, as is routinely the case at other hotels I've stayed at. As I say, no frills. There is also no safe, no fridge, no mini-bar and internet is $9.95/night. Finally, the hypoallergenic room I had basically comprises a big clunky floor-model air purifier. The room itself gave no vibes of an organic experience.
To wit, no.
- Official Description (provided by the hotel):
- A beautiful 12-story atrium welcomes guests to 390 luxurious guestrooms and suites, located directly above the Metro Red Line's Bethesda stop, just 6 miles from the White House. Hyatt Regency Bethesda is located in the heart of downtown Bethesda, one of the most renowned communities in the Washington, D.C. metropolitan area. Bethesda is well known as a lively chic destination with over 200 ethnic restaurants, boutiques, local art galleries and trendy hot spots, all within walking distance of the hotel. Bethesda is also home to many associations and corporations, such as The National Institutes of Health (NIH) and the National Naval Medical Center. Hyatt Regency Bethesda is also nearby Suburban Hospital, Lockheed Martin, Chevy Chase Bank Headquarters, and Clark Construction. ... more less
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- Also Known As:
- Hyatt Regency Bethesda Hotel Bethesda
- Bethesda Hyatt Regency
- Hyatt Bethesda