First, the positive, the location is nice, as it sits on top of a Metro station. The fitness center is also very nice. Unfortunately, there is more. This hotel is in desperate need of a multi-million dollar renovation. The rooms are in a sad state, worn carpet, popcorn ceiling, discolored walls. The amenities, specifically TV, don't work properly, and when you ask them to fix it, they blow you off as a whole hotel problem which spanned 3 weeks. The public areas are very worn, very dark, with more bad lighting, bad carpet, bad wallpaper. IMO, this property does not deserve the Hyatt Regency label. The hotel will reply with the fact that they try to rely on great customer service, but I found that lacking also.
- Official Description (provided by the hotel):
- A beautiful 12-story atrium welcomes guests to 390 luxurious guestrooms and suites, located directly above the Metro Red Line's Bethesda stop, just 6 miles from the White House. Hyatt Regency Bethesda is located in the heart of downtown Bethesda, one of the most renowned communities in the Washington, D.C. metropolitan area. Bethesda is well known as a lively chic destination with over 200 ethnic restaurants, boutiques, local art galleries and trendy hot spots, all within walking distance of the hotel. Bethesda is also home to many associations and corporations, such as The National Institutes of Health (NIH) and the National Naval Medical Center. Hyatt Regency Bethesda is also nearby Suburban Hospital, Lockheed Martin, Chevy Chase Bank Headquarters, and Clark Construction. ... more less
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- Also Known As:
- Hyatt Regency Bethesda Hotel Bethesda
- Bethesda Hyatt Regency
- Hyatt Bethesda