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“Enjoyed my stay” 4 of 5 bubbles
Review of Hyatt Regency Bethesda

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Hyatt Regency Bethesda
Ranked #7 of 11 Hotels in Bethesda
GreenLeadersSilver level
Bordentown, New Jersey
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Enjoyed my stay”
4 of 5 bubbles Reviewed June 21, 2013

I just spent three nights at the Hyatt Regency Bethesda while I was attending a meeting. I have no complaints. My room on the eighth floor was spacious, clean, and quiet. The staff with whom I interacted was pleasant and professional. The food that was provided during the meeting was exceptional and plentiful. The location is convenient and there are lots of great restaurants in the area. If you travel to/from the hotel on the Metro and have a heavy suitcase (as I did), I recommend using the elevator on the corner to access the station. The escalator from the station to the street seems like it's about seventeen miles long.

  • Stayed June 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sustramo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,411 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (228)
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English first
Charlotte, North Carolina
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed June 16, 2013

This place is great. I often stay here for work and also sometime for personal stays when I return to the area. The location doesn't get any better. It is literally built on top of the Bethesda Metro stop. I recommend staying here even if you are tourist checking out DC. It is a quick ride downtown (if WMATA is working and if it is during the week). You will never run out of places to eat especially because of the Mortons in the lobby and also The Daily Grill which has a killer happy hour (5$ wells and also cheap snacks) if you are on a budget. Th reason I continue to return is because I know what to expect. I am familiar with the staff and even know a few by name. Even if I don't return for 2-3 months, the same staff members remember me and even remember my room preference.

Keep in mind, don't be pressured to park Valet or even under the hotel. There are THREE county parking garages within walking distance. Set up an account on your smartphone for during the week and you don't have to feed coins. Parking is free after 10:00pm and on weekend. Just look up Montgomery County Parking Garages and check it out for yourself.

By far the cheapest alternative to valet and the garage under.

Anyways, I look forward to staying here (even when I work in Baltimore). Home away from home.

(Penthouse pool and gym) Gym is limited but Pool/hot tub is cool!

  • Stayed June 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank YankeesBaseball
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattGuestRelations, Guest Relations Associate at Hyatt Regency Bethesda, responded to this review, June 18, 2013
Hi YankeesBaseball,

Thank you for taking a moment to share feedback about your recent visits to our hotel. We are glad to hear how well our location works for your travel needs. Being located directly above the metro makes it easy for our guests to navigate the local area. It's great that you have taken the opportunity to enjoy the Daily Grill. It will be our pleasure to have the opportunity to welcome you back!

Safe travels,

Nick B. - Guest Relations Associate
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 bubbles Reviewed June 9, 2013

The location is great. It probably was built to be state of the art hotel some thirty years ago. Just pathetic. It is an a very sad use of prime real estate on top of the Metro. The rooms are fine. it is just so out of date ..pretty good restaurant around the area. Bethesda needs a new hotel. This needs to be demolished.

  • Stayed June 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank soupgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington
Level Contributor
70 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 bubbles Reviewed June 3, 2013

For every good experience you have here, there seems to be a bad experience to counteract it. The room was comfortable, yet the AC was so loud that it made it hard to sleep when it constantly shut on and off at night. We finally just turned it to the lowest setting and it remained on the entire night as white noise.

The pool on the top floor has a great view and is fun to splash around in, yet the blue paint on its rim was flaking off everywhere, filling the water with floating paint chips.

The people are friendly yet upon leaving, the doorman tried to pull a quick bait and switch by telling us that a taxi to the airport cost up to $70 (though on a Sunday, it was only $58) and that we could get a town car for a flat fee of $60. But when we were led back to the office to pay, suddenly the price jumped to $65, and both the driver and doorman were rude when we declined to be ripped off and took a taxi.

The hotel is right on the red subway line into downtown Washington DC (about a 20-25 minute trip) but the WiFi costs $9.95 per day and is super slow (it takes Google maps about 1 minute to load).

So not the worst hotel, but certainly not the best.

  • Stayed May 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank wuppertaler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Easton, Pennsylvania
Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 bubbles Reviewed June 2, 2013

The great advantage of this hotel is its location- right next to the Bethesda Metro stop. The red line Metro can connect you to almost anywhere you wanna go to in DC. There is also a great parking garage - felt safe there,... even at 1:15AM! The staff are friendly, helpful, and courteous. The gym and pool are free. The gym provides free headphones to use during your workout. All pluses.

Negatives: room 314 where I stayed was nicely appointed - no fridge tho! However, the A/C was really noisy - felt like a jet engine in the room. Also, they charge $10 for wifi in the room. C'mon ... this is the 21st century!! Free wifi when you pay more than $1XX a nite should be a given!

  • Stayed May 2013, traveled on business
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank KingOfTheValley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winston Salem, North Carolina
Level Contributor
74 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 bubbles Reviewed May 30, 2013

A colleague and I selected this hotel for a one-night stay based primarily on its location in Bethesda, close to our business meeting. This was my first stay and I really liked this property and would recommend it for either business or pleasure. As many have noted, it is literally next door to the Bethesda Metro Station so it is extremely convenient for getting into DC. Likewise, it is obviously convenient for the many corporate and professional locations in the Bethesda and Chevy Chase area. The hotel is big and busy (arranged around a large interior atrium) but the service was prompt and professional.
The rooms are somewhat dated but clean and comfortable -- very good water pressure and I noticed no street noise although the hotel fronts on busy Wisconsin Ave. Likewise, the HVAC unit was relatively quiet and did not wake me while cycling off/on during the night. Many restaurants of all kinds are around the hotel for all tastes and budgets. There is a Morton's on site if you just want a reliable/traditional steak house and don't wish to leave the property.
I walked to a nearby French cafe, Le Madeleine, for a breakfast croissant and coffee, so cannot comment on the breakfast quality or prices at the Hyatt.

  • Stayed May 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank washpa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Pasadena, California
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 bubbles Reviewed May 30, 2013

I have been going to Bethesda for years for business and have stayed at this hotel several times (but not in the last 2 years). I stayed here in May, 2013, and was stunned at the deterioration of the hotel. It's very old and obviously needs a major facelift. The lobby was tired-looking and had poor temperature control (incredibly hot and humid outside and the lobby was the same). Staff were apathetic. The guest rooms were not well maintained (lots of scuff marks on the walls; shower heads leaking and dribbling) and key card readers for the doors very difficult to work (could only insert the card EXACTLY horizontal and then veeerrrrryyyyy slowly pull out - I could never do this so my friends had to let me into my room each day - reception desk personnel said that everyone had this problem but management had not plans to replace/fix the key card readers on the guest room doors). I stayed at a Hampton Inn in Virginia for two nights after my stay at this Hyatt - for half the price everything was perfect, had free breakfast and internet, very clean and well-organized rooms, showers worked, and lots of electrical outlets (in other words, everything that this Hyatt lacked). It's sad that the Hyatt Bethesda has sunk so low - it has a great location (right next door to the Metro). However, I don't plan to stay here again until they do some major remodeling/restoration.

  • Stayed May 2013, traveled on business
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank MRI-Sleep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Konstancja K, Front Office Manager at Hyatt Regency Bethesda, responded to this review, June 2, 2013
Dear Guest,

Thank you for your valuable feedback.
I am sorry to hear that the condition of our property did not meet your expectations and would like to inform you that your comments will help us improve our guests' satisfaction.
Hopefully you will give us another chance in the future and let us provide excellent service we strive for.

Best Regards,
Konstancja
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Bethesda

Property: Hyatt Regency Bethesda
Address: 1 Bethesda Metro Ctr, (7400 Wisconsin Ave), Bethesda, MD 20814-5325
Phone Number:
Location: United States > Maryland > Bethesda
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Bethesda
#4 Business Hotel in Bethesda
#4 Romantic Hotel in Bethesda
#5 Family Hotel in Bethesda
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hyatt Regency Bethesda 3.5*
Number of rooms: 390
Official Description (provided by the hotel):
A beautiful 12-story atrium welcomes guests to 390 luxurious guestrooms and suites, located directly above the Metro Red Line's Bethesda stop, just 6 miles from the White House. Hyatt Regency Bethesda is located in the heart of downtown Bethesda, one of the most renowned communities in the Washington, D.C. metropolitan area. Bethesda is well known as a lively chic destination with over 200 ethnic restaurants, boutiques, local art galleries and trendy hot spots, all within walking distance of the hotel. Bethesda is also home to many associations and corporations, such as The National Institutes of Health (NIH) and the National Naval Medical Center. Hyatt Regency Bethesda is also nearby Suburban Hospital, Lockheed Martin, Chevy Chase Bank Headquarters, and Clark Construction. ... more   less 
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Also Known As:
Hyatt Regency Bethesda Hotel Bethesda
Bethesda Hyatt Regency
Hyatt Bethesda

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