I have stayed at this hotel over many years, and while it is still comfortable and convenient, I feel it needs some attention. First of all its location is great, right next to the Metro, and close to many Federal and commercial entities. The staff are welcoming and efficient. It is a typical older Hyatt with the soaring atrium decked out with artificial ivy. The elevators are rather slow and can become overburdened if a convention is in house. The rooms are a good size but, to my eyes, seem dated with dark colors and heavy old-fashioned furniture. The bathroom also looked old but was clean and bright. As has been the case on several stays, wallpaper in some areas is peeling from the wall which I think is unacceptable in a hotel of this class. The bed was very comfortable and clean. The room came with an air purifier as it was classified as a" hypo-allergenic". Curiously the carpet next to the window was damp. The housekeeping lady was charming and very efficient.
The Daily Grill is the in-house restaurant and generally I enjoy eating there. On this occasion a large party (a school reunion) basically overwhelmed the place, even though they had been specially seated at temporary tables. The staff were having difficulty coping and in the end I left after waiting a considerable time for service. This could have been avoided by providing a buffet service. I should emphasize that I had eaten there the previous night and received impeccable service and good food.
My major issue on this stay was that I went to get coffee at the Starbucks in the lobby (which was closed at 11am on a Sunday) I went to take a package of sweetener to use with the in-room coffee, and was appalled to have a cockroach crawl out of the packages and onto my hand. I understand that these creatures are almost universal but to find one in daylight in a very public area made me very uneasy.
In conclusion this hotel needs some investment and upgrades. It has little competition of an equivalent class in the area - in fact Bethesda lacks really good hotels - probably because it has guaranteed occupancy by all the visitors to NIH and other organizations in the area.
- Official Description (provided by the hotel):
- A beautiful 12-story atrium welcomes guests to 390 luxurious guestrooms and suites, located directly above the Metro Red Line's Bethesda stop, just 6 miles from the White House. Hyatt Regency Bethesda is located in the heart of downtown Bethesda, one of the most renowned communities in the Washington, D.C. metropolitan area. Bethesda is well known as a lively chic destination with over 200 ethnic restaurants, boutiques, local art galleries and trendy hot spots, all within walking distance of the hotel. Bethesda is also home to many associations and corporations, such as The National Institutes of Health (NIH) and the National Naval Medical Center. Hyatt Regency Bethesda is also nearby Suburban Hospital, Lockheed Martin, Chevy Chase Bank Headquarters, and Clark Construction. ... more less
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- Also Known As:
- Hyatt Regency Bethesda Hotel Bethesda
- Bethesda Hyatt Regency
- Hyatt Bethesda