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“Great value and amazing service”

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Hyatt Regency Bethesda
Ranked #7 of 11 Hotels in Bethesda
GreenLeadersSilver level
New York
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Great value and amazing service”
Reviewed April 5, 2012

The quality of service is what stood out during our stay. From the minute we arrived on the property, until the moment we departed, hotel staff were proactively assisting us at every turn. Individuals were kind and professional and made staying at a good hotel a great experience. The property is well maintained and has every amenity available. And, we obtained a wonderful daily rate for a long weekend stay during peak tourist season, making the spot a great value. However, as far as I am concerned, because of its staff, the hotel is a hidden gem sitting on the border of Bethesda and Upper Northwest DC.

  • Stayed April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NewYorkDarby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,586 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (243)
Date | Rating
  • Chinese (Traditional) first
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English first
Houston,Texas
Level Contributor
62 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed April 1, 2012

This hotel made me feel like my business matters to them. I was in town to attend a function in Washington DC, which I was unable to plan in advance more than a few weeks. I found that the downtown hotels were quite expensive, but I found this Hyatt Regency for about half the price. It is literally on top of a metro stop. I decided to use the metro as my means of transportation, and this hotel was perfect. It's eight stops from Metro Center, which doesn't take long at all. There are several nice restaurants within walking distance of the hotel. The hotel restaurants were a bit pricey for my taste. I drank at the bar, and it was quite nice. The hotel is very luxurious. My room was very large, and had a private terrace which was absolutely lovely. At check-in, they signed me up for their rewards program, so my WIFI would be free, instead of $9.95/24hrs. Every one of the hotel staff were most helpful, and friendly. I very much felt at home and at ease there, and would recommend it highly.

  • Stayed March 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank ZanerHouston_Texas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Europe
Level Contributor
74 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed March 31, 2012

Given the reviews here, I was expecting it to be a lot worse, but I was pleasantly surprised. The rooms are not extra spacious, but well designed and kept with crispy clean beds. There were indeed some buzzing noises from both the elevator and the electricity room, but if you manage to stay away from those (and loud neighbors), you are ok. The parking is not the cheapest. Proximity of metro station is a plus.

  • Stayed March 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank zlaton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stamford, CT
Level Contributor
174 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
Reviewed March 26, 2012

This is located in Maryland, but literally right above a Metro station. Very convenient! Staff is friendly, helpful. Place is clean, rooms are clean. Down side is you might have a long walk from the elevator to your room as the elevator is not centrally located--the rooms are all around the perimeter (and the elevator is at one end) and the center is open and looks down into the lobby--all eleven floors.

Wifi is available for $9.95 a nite. If you have more than one wifi-device, it will make you "accept the charges" again. Don't worry, you can have the front desk adjust it at checkout where only one charge is made.

Room Tip: Ask for a room close to the elevator.
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  • Stayed March 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank TheodensQueen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albuquerque, New Mexico
Level Contributor
100 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed March 15, 2012

This hotel was quite nice in location and that helped in making up for how dated the property was. The room was clean and spacious, although a bit awkward in its layout. The bathroom, again very clean, but small and dated. The staff was excellent and very attentive, the valet guys not so much. Breakfast was okay, not what I had expected for this type of hotel. It was a buffet style with limited options. I thought it was a cooked to order type that came with the room.
Room service was not that great, food wasn't edible one morning and they did credit it back to us. My suggestion is to pay the extra charge and get a mini fridge for beverages and small food items. Much more convenient way to do it at this hotel.

Room Tip: A high floor is better and away from the elevator will help. This hotel is surrounded by busy stree...
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  • Stayed February 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kjjellybean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lincolnshire, Illinois
Level Contributor
40 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed March 13, 2012

I was staying with a group for a family get together and would have to say the hotel is just fine. It's feeling a little tired, but relative to the rate I paid it was just fine. The location is great, as it's walking distance to lots of restaurants, shops and the Metro. It was about a 45 minute drive from Baltimore Airport as well. The beds were comfy, and it was convenient to have a restaurant and coffee bar in the hotel. The hotel also had a small pool and workout room.

Room Tip: ask for a corner room. They're quite large.
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  • Stayed March 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank dhjj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, AL
Level Contributor
184 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed March 12, 2012

This is a perfectly acceptable business style hotel, centrally located right next to the Metro stop. The desk staff were friendly. The rooms are nicely decorated, clean and spacious. As is usually the case, the A/C is not very quiet and the room is a little stuffy. (Of course, windows don't open.) As is usual in hotels of this type, you pay $10/day for internet. My main gripe is the ridiculous "happy hour", in which you pay full price for the first drink ($7.50 a beer) and only get 1/2 off the second. However, if you buy a drink for your friend, they won't give you the half off! For this reason alone I gave it only three stars...

Room Tip: Skip the "happy" hour
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  • Stayed March 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dokness
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Bethesda

Property: Hyatt Regency Bethesda
Address: 1 Bethesda Metro Ctr, (7400 Wisconsin Ave), Bethesda, MD 20814-5325
Phone Number:
Location: United States > Maryland > Montgomery County > Bethesda
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Green Hotel in Bethesda
#4 Business Hotel in Bethesda
#4 Romantic Hotel in Bethesda
#5 Family Hotel in Bethesda
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Regency Bethesda 4*
Number of rooms: 390
Official Description (provided by the hotel):
A beautiful 12-story atrium welcomes guests to 390 luxurious guestrooms and suites, located directly above the Metro Red Line's Bethesda stop, just 6 miles from the White House. Hyatt Regency Bethesda is located in the heart of downtown Bethesda, one of the most renowned communities in the Washington, D.C. metropolitan area. Bethesda is well known as a lively chic destination with over 200 ethnic restaurants, boutiques, local art galleries and trendy hot spots, all within walking distance of the hotel. Bethesda is also home to many associations and corporations, such as The National Institutes of Health (NIH) and the National Naval Medical Center. Hyatt Regency Bethesda is also nearby Suburban Hospital, Lockheed Martin, Chevy Chase Bank Headquarters, and Clark Construction. ... more   less 
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Also Known As:
Hyatt Regency Bethesda Hotel Bethesda
Bethesda Hyatt Regency
Hyatt Bethesda

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