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“Nice location and room size but dated”

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Doubletree Hotel Bethesda
Ranked #4 of 11 Hotels in Bethesda
GreenLeadersSilver level
Birmingham, Alabama, United States
Level 6 Contributor
558 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
“Nice location and room size but dated”
Reviewed July 23, 2014

This is a very good hotel, but it is dated. The interior is a little 1980s in style. Having said that the rooms are large and the AC works well as do the elevators. The rooms are large for DC and the staff is great, very responsive. It is in the middle of Bethesda, close to Metro (3 blocks) and surrounded by great restaurants.

Room Tip: Balconies on about 10% of the rooms.
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Green Features: Very good environmental practices, e.g. Recycling, etc.
  • Stayed July 2014, traveled on business
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank James W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Togi M, Manager at Doubletree Hotel Bethesda, responded to this review, July 28, 2014
Dear James, Thank you for staying with us and for taking valuable time to share this insight. We are glad you enjoyed your visit and look forward to having you back with us when you travel to DC again. Thank you for choosing the DoubleTree by Hilton Bethesda.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,227 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (117)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Bethesda, United States
1 review
Reviewed July 23, 2014

I was staying with my 91 year old mother visiting my son. She brought an extra pair of gold earrings with her. She thought she packed them and upon arriving home, realized they were missing. So she called and explained the situation. She was told they would check. The next day I received a call telling me they found the earrings and my son picked them up at the front desk. They meant a lot to her since they were a gift from my father who passed away a year ago. I was thrilled with the care and concern of the staff and look forward to future visits.

  • Stayed July 2014, traveled with family
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Marietta S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Togi M, Manager at Doubletree Hotel Bethesda, responded to this review, July 28, 2014
Dear Marietta, Thank you for your valuable feedback. We are glad our host team took good care of you. We will continue our daily efforts in striving to exceed all our guest expectations. We appreciate your patronage and look forward to your next visit back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Midland City, United States
Level 6 Contributor
137 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed July 22, 2014

We stayed with the Doubletree in Bethesda for 5 days & were very pleased. Everyone on the staff was extremely friendly & helpful when needed, the rooms were clean, the internet service free & fast, & the location was excellent. What more could a traveler ask for? Oh, & the Cucumber/Lemon water every morning, refreshing & we loved it. This is a wonderful hotel & very well worth the price.

Room Tip: Corner suites offer an excellent view & plenty of light when you want it. The higher up you can...
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  • Stayed July 2014, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Togi M, Manager at Doubletree Hotel Bethesda, responded to this review, July 28, 2014
Dear David,Thank you for providing some feedback about your recent visit with us. We are glad you enjoyed your stay overall and look forward to having you back when your travels bring you to DC in the future. Thanks you for your patronage and for taking the time to share your comments.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami Shores, United States
1 review
Reviewed July 22, 2014

I had a great stay at the Doubletree in Bethesda. The staff was really friendly and nice and the cookie was delicious! I also appreciated the water and apples in the lobby. The room was big and the bed was comfortable. The only suggestions for improvement would be for housekeeping to be a little more careful when vacuuming the room from the prior guest. Also, we had a heavy rainstorm and some water leaked through the window. Still, it was a great stay and I’d gladly stay there again.

  • Stayed July 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Melissa L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Togi M, Manager at Doubletree Hotel Bethesda, responded to this review, July 28, 2014
Dear Melissa, Thank you for your patronage and for taking time to share this insight. We are happy to see that you will visit us again if your travels bring you to the Washington, DC area and we look forward to having you back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Waterford
Level 4 Contributor
38 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed July 22, 2014

When I traveled to DC recently to pick up a daughter at a conference, I searched for hotels in the DC area; hoping to be close to Georgetown. I was amazed at the difference in the cost to stay OUTSIDE of DC in a neighboring suburb. The Doubletree Hotel in Bethesda did the trick! AND you get warm chocolate chip cookies when you arrive! Though we were about 15 minutes outside of the City, it was a straightforward commute. The hotel staff was gracious and very helpful - from the desk clerk to the valet staff. Our room was very clean and the beds were VERY comfy. The hotel is walking distance to a great assortment of restaurants for any meal; of course, there is a Starbucks within the hotel, but also within about a 3 block walk. Great area, very convenient and I would stay here again.

  • Stayed July 2014, traveled with family
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Tami C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 2 Contributor
6 reviews
Reviewed July 21, 2014

Hospitality fine. Rooms attractive, comfortable and clean.

But the Wi-Fi is so abominably slow that I am considering changing hotels on the first night of a five-day trip. And the service has "blips" in it that cause letters to be left out as I type.

Maddening!

  • Stayed July 2014, traveled with family
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Steve D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashville, United States
1 review
Reviewed July 21, 2014

I stayed at this hotel for 2 weeks, and in that time, my sheets were never changed, floor never vacuumed, and furnishings never wiped clean. Dirty glasses and room service dishes were often left in the room for a couple days. The only consistent thing was a made bed and clean towels. The walls and ceilings of this hotel are also very thin; I could hear everything going on above me, even the slightest sound. I stayed at this hotel due to its proximity to the NIH and the shuttle that runs to the NIH from the hotel. However, there were several days when the shuttle wouldn't show up for an extra 30-40 minutes than usual for no apparent reason.

  • Stayed July 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Merrida C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Togi M, Manager at Doubletree Hotel Bethesda, responded to this review, July 28, 2014
Dear Merrida, Thank you for your review of your recent experience at our hotel. We are very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding experience. We have addressed these issues with our team and hope that next time you are in the area, you will visit us again and experience a higher level of customer service. Thank you again for your feedback.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Doubletree Hotel Bethesda

Property: Doubletree Hotel Bethesda
Address: 8120 Wisconsin Ave, Bethesda, MD 20814-3624
Phone Number:
Location: United States > Maryland > Montgomery County > Bethesda
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Bethesda
#5 Business Hotel in Bethesda
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Doubletree Hotel Bethesda 3.5*
Number of rooms: 269
Official Description (provided by the hotel):
The newly renovated Doubletree Hotel Bethesda is located in the heart of trendy downtown Bethesda, MD, just 30-45 minutes from all 3 Washington D.C. area airports. Doubletree Bethesda is the closest full service hotel to the NIH and Bethesda Naval Medical Center, convenient to the Capital Beltway, I-270 Technology Corridor, and Washington D.C. attractions. The hotel offers guests complimentary Internet and a complimentary shuttle to the Redline Bethesda and Medical Center Metro Stations. ... more   less 
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Also Known As:
Doubletree Bethesda
Bethesda Doubletree

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