We have stayed many times at this hotel and have always been very pleased but our last visit had a glitch! We had booked a room with a king size bed but when we were checked in by a very courteous staff person, we were given a lovely room on the 12th floor but with 2 full beds. The 12th floor is a Hilton Honors floor (and we are HH members). We called the Front Desk and were immediately given a new room with a king bed on the 9th floor. Only this room was not so nice. Nothing terrible but it was smaller, the chair was extremely frayed and we did not receive the complimentary water that HH members receive. We stayed 2 nights but the beds were never made up, the coffee set up was not replenished nor was the trash emptied. It was if we had a forgotten room! When I complained to the staff on 2 occasions, I was merely told "sorry" with no further explanation or offer of assistance. We were quite surprised as our past experiences had always been very positive. We will stay again at this hotel since it is in a great location, the weekend rates are very reasonable for the DC area and in general is very nice. I am hoping this was just a glitch that was just a rare exception.
- Official Description (provided by the hotel):
- The newly renovated Doubletree Hotel Bethesda is located in the heart of trendy downtown Bethesda, MD, just 30-45 minutes from all 3 Washington D.C. area airports. Doubletree Bethesda is the closest full service hotel to the NIH and Bethesda Naval Medical Center, convenient to the Capital Beltway, I-270 Technology Corridor, and Washington D.C. attractions. The hotel offers guests complimentary Internet and a complimentary shuttle to the Redline Bethesda and Medical Center Metro Stations. ... more less
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- Also Known As:
- Doubletree Bethesda
- Bethesda Doubletree