When we arrive at a hotel and enter our room the first thing we like to check for is bedbugs. In fact we had a discussion with the hotel night manager at check in about this issue because there was a recent alert on a bedbug database about a room on the 6th floor that had bed bugs (which the manager had no idea about and also disputed). When we arrived at our room we found evidence of a dead bug (I don't think it was a bed bug) on the mattress cover and immediately called the manager. When he arrived at our room we had a discussion about the hotel's protocol in dealing with these issues which included not renting the room and the rooms above/below/adjacent to it until the exterminator can examine. The room we were moved to showed no evidence of bedbugs and we accepted the room. A hotel can't control what guests take with them into the room it can only control how it deals with problems when they do arise. What is of some concern though is that our friends checked into the hotel a few hours after us and were given the room with the dead bug. Maybe the manager was confident it wasn't a bedbug but if I were the manager I wouldn't have rented the room until I had my exterminator take a look.
The Valet at the hotel is a complete disaster. They lost our ticket the first morning and therefore couldn't find our key. Not a big deal as I looked at all the keys and pointed ours out. We we returned to the hotel I told the valet that the previous valet lost our ticket so he gave us a handwritten ticket to match the previous lost ticket. When I presented the handwritten ticket the next valet still couldn't find my key because the handwritten number didn't match any of the keys. Not a big deal I just pointed out my keys again. The following morning we went to check out of the hotel at 7am and we were the only ones at valet. I handed in my ticket and the valet brought up my car but a second valet brought the car back to the garage because he didn't know the car was going out. When I asked where my car was the valet apologized and ran to get my car but the only problem was that he brought up the wrong car. After about 20 minutes they finally got it right.
Pros: Beds were comfy and the breakfast was decent though the buffet options were a little limited.
Next time I'll stay at the Hilton down the road.
- Official Description (provided by the hotel):
- The newly renovated Doubletree Hotel Bethesda is located in the heart of trendy downtown Bethesda, MD, just 30-45 minutes from all 3 Washington D.C. area airports. Doubletree Bethesda is the closest full service hotel to the NIH and Bethesda Naval Medical Center, convenient to the Capital Beltway, I-270 Technology Corridor, and Washington D.C. attractions. The hotel offers guests complimentary Internet and a complimentary shuttle to the Redline Bethesda and Medical Center Metro Stations. ... more less
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- Also Known As:
- Doubletree Bethesda
- Bethesda Doubletree