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Bethesda Marriott Suites
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All reviewsbethesda marriottliving roomfrench doorsmontgomery mallfront desksink areawet barbusiness parksuite hotelnice hotelpull out couchparking feeking suiteoutdoor poolrooms are spaciousper daymini fridge
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Reviewed March 1, 2011

I stay at this hotel often because it is located convenientely close to my place of work. Unfortunately, this is the third time within two+ years when this hotel charged my credit card in error. First time this happened when I reserved the hotel with pre-paid option through the travel agency. The hotel bill showed zero balance, but later on they charged my credit card for all three nights, ignoring the fact that this was already paid through the travel agency. The hotel admitted the error, but unfortunately, they continued to make errors. The last time I stayed, they just charged my credit card for the amount not listed in the bill. When I called, they said it was done in error and apologized. So, check your credit card statement!

  • Stayed: February 2011, traveled on business
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2  Thank ysl239
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 10, 2010

My complaint centers around the Marriott’s unwillingness to provide accurate information regarding its rooms. On their website they claim the suite has a regular
oven, but when you arrive you're told only some suties are equipped with ovens.
If they were more honest, (i.e. not all rooms have ovens, please call the hotel for details); a person could decide to book a different room at a lower rate. I have so many complaints about the Marriott, its policies, practices, and its many properties, OMG,
it definitely would take a book.

  • Stayed: October 2010, traveled as a couple
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1  Thank tellitstrt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 9, 2010

Stayed one Saturday night with my wife - it was close to my daughter's house, we had a car, and were looking for a decent place to lay our heads. We checked in, gave the clerk a nice greeting, and he looked at the room we were assigned and said "let's find you a quieter room". We had a nice suite on the top floor - immaculate, spacious, and we had booked on the internet and so it was a good value. We had a nightcap in the bar - very nice space and service. Some type of private party was going on, with people in costume wandering in and out - very entertaining. We looked at the exercise facility, pool, jacuzzi - looked very nice - if we had been staying longer we would have used it. I woke up early and ran - a nice local park - Cabin John - was about a mile down the road, and there were various trails along a creek there that made for beautiful running. The down side - they charge $14 a night for parking in an adjacent parking garage, though you are in an office building complex and could probably park in the office parking for free on weekends. But we used the garage - don't want to find out that they tow on Sundays.

All in all, it was a good experience and we wouldn't hesitate to return here.

  • Stayed: November 2010, traveled as a couple
    • Value
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Thank doug_humes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 31, 2010

Love the separate living room/bedroom set-up. Comfortable bed with plenty of pillows. Living room has lots of seating and desk for working. Loved the plugs on lamps in both rooms which allowed multiple devices to be charge at the same time.

Well-appointed with refrigerator, safe, bar with sink in living room along with desk for work or dining. Lots of drawers in both rooms. Nice sized bathroom was actually two rooms - sink & closet (4 doors covered in full-length mirrors!) in one room, toilet & tub/shower in another.
Room service breakfast on time and very tasty with fresh foods.
BUT, no place to hang a long dress. Staff attentiveness varied from almost rude to very courteous.
They offer free shuttle to Metro which is nice touch but paying for WiFi is outrageous.
All in all, a nice hotel with high points for what matters.

  • Stayed: October 2010
    • Value
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1  Thank Okiereviewer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 21, 2010

First, let me say that It's hard to complain about an otherwise very nice hotel when, as with many business travelers, I'm not actually paying for it. But this particular location was notable for its relative mediocrity.

In a recent flurry of business travel, I've stayed in quite a few Marriotts around the country, and this is definitely the least impressive so far. There are quite a few raves about this particular Marriott, and I'm not sure why. Yes, the room is spacious, well appointed, and as comfortable as any Marriott. But it's also lacking some of the creature comforts and services that I've very recently come to expect from the brand.

For example, most of the Marriotts (and all of the competing 4 star hotel chains I've stayed at recently) have had a dedicated concierge who will do whatever it takes to provide answers to odd questions. I try to maximize my biz-travel time with a bit of tourism during off-hours, and for a hotel that's isolated in a corporate park, the front desk staff were clueless about how to get to the Metro without a cab, and unwilling to find out. I did it myself, and it turned out to be simple. They should have known better.

Every other Marriott I've stayed in so far (except Times Square, strangely) has had rather comfy bathrobes in the closet. A small creature comfort, but a nice touch that I missed more than I thought I would. Especially when I have to work from the room all day.

The food, whether ordered through room service or at the restaurant in the lobby, is overpriced and dull. I've come to expect pricey meals at decent hotels, but the food here was a distinct notch below.

One night, I hit the bar for a drink to unwind: a Maker's Mark, neat. Though I saw the bartender pour from a Makers bottle, it was most certainly NOT Makers: pungent, harsh, and the color of tequila. I pointed it out, and while he did swap the drink out for another bourbon that tasted right, it's quite obvious they've been refilling at least that bottle with something cheap and inferior.

So no horror stories here, and if this were the first Marriott I'd stayed at, I wouldn't have been disappointed. But for a Marriott located across the street from headquarters, I was pretty surprised to find amenities and service noticeably below other locations.

Stayed: October 2010, traveled on business
1  Thank Adman08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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