Several family members stayed here becuase we were all going to a funeral. Arrangements had been set up prior to arrival for all family members to stay at a special rate! Ha, special rate was more than the rate in the book.
Quoted one price over phone and told something else upon arrival. Desk clerk said,"If you want to stay here,then that's the price" He said this knowing we were all on our way to a 12 year old relatives funeral. I went out to car and showed him my confirmation number to which he replied, "Well, the guy who told you this made a mistake" Finally, he agreed to confirmed priced.
Two girls behind the counter smirked and laughed through the whole thing.
Arrived at 2:58 and girl at desk told us, check in isn't until 3. They made us wait the two minutes until the lobby clock said 3!!! Again, knowing we had a funeral to get to!
I had children with me and was promised adjoining rooms and they said none were available. When my sister checked in they gave her adjoining rooms but overcharged her for them. She was then told they would give her the quoted rate (after a long arguement)as long as she didn't show anyone her room.
The soap and moisterizer were already used in the room. Small rooms, noisy hallways, noisy air conditioning unit that is old and big.
Had to call 3 times for a crib. First time the maid came in with one washcloth and I told her I called for a crib. Then she never came back. I had to call again.
This was a terrible experience and I would rather sleep in my car than stay here again.
I could not believe how rude and snotty the front desk folks were.
- Official Description (provided by the hotel):
- Ideally located in a charming neighborhood outside of Washington DC, the Bethesda Court Hotel provides elegant European hospitality in an intimate, gracious environment. Enjoy the first-class amenities and accommodations of this stunning hotel, combined with the warmth and comfort of a traditional bed and breakfast. Few other Washington DC area hotels offer such an inviting experience. Consider our English boutique-style property as your private retreat - providing a quiet, comfortable haven just 8 miles from downtown Washington DC. Our premier Bethesda, MD hotel is ideally located just two miles from the Walter Reed National Military Medical Center and National Institutes of Health.Or set out and explore the exclusive shops and restaurants within blocks of our front door. Conveniently two short blocks away from the Red Line's Bethesda Metro Station, nine miles away from Union Station train station, & 11 miles away from Ronald Reagan Washington National Airport. Truly a gem among DC area hotels, the Bethesda Court offers the timeless elegance of another era in an exquisite setting. ... more less
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- Also Known As:
- Golden Tulip Bethesda
- Bethesda Golden Tulip