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“Comfortable business hotel”

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Hilton Garden Inn Washington DC / Bethesda
Ranked #1 of 11 Hotels in Bethesda
Certificate of Excellence
London, United Kingdom
Level Contributor
72 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“Comfortable business hotel”
Reviewed January 30, 2012

Stayed 2 nights here for a business meeting in Bethesda. Rooms were pretty comfortable - was a nice touch that you could adjust the hardness of the beds. Very clean. I didn't use any of the hotel's other amenities - I ate out every meal and didn't use any of the sports facilities. The only one slight gripe was that I found two soda machines out of order, but that was made up for by the handy little store at reception. Would stay here again if I came back to Bethesda. It was quick to get in from Dulles and the metro (red line) is only a two-minute walk away, getting you downtown within 20 minutes.

Room Tip: I was on a low floor (3rd) and so didn't have a great view.
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  • Stayed January 2012, traveled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank spitze1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chanelle L, Director of Sales at Hilton Garden Inn Washington DC / Bethesda, responded to this review, February 27, 2012
Thank you for taking time to share feedback from your recent stay. Our Garden Sleep Number beds is a feature that seperates us from other hotels as it allows for a good night's rest such as what you experienced. Thank you for staying with us and we look forward to accommodating you upon your return to Bethesda.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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839 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (89)
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English first
Frederick, Maryland
Level Contributor
4 reviews
Reviewed January 26, 2012

Great stay, comfortable beds and really nice front desk attendents!!!

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stella5252
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chanelle L, Director of Sales at Hilton Garden Inn Washington DC / Bethesda, responded to this review, January 30, 2012
Thank you for your feedback regarding your stay and our staff. I'm glad to hear our front desk staff took exceptional care of you during your recent stay with us. Also, our beds are the Garden Sleep System beds. These beds allows you to adjust the firmness of the mattress. Additionally, they adjust to your bed type which gives you a great sleep experience such as the one you've encountered.

Thank you for your business and we look forward to your return in the near future.
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Florida
Level Contributor
133 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed January 22, 2012

Very impressed with the hotel. Clean, new, well appointed, friendly staff, nice little bar, breakfast buffet, room was clean, modern, comfortable and had clean lines. Nice equipment in the gym with new equipment although one more treadmill would have been helpful although no space for it.

  • Stayed January 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Barbara P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chanelle L, Director of Sales at Hilton Garden Inn Washington DC / Bethesda, responded to this review, January 30, 2012
Thank you for your feedback regarding your recent stay. I am glad to hear you had an opportunity to enjoy our fitness center. Our fitness center is fully equipped with equipment by Precor which allows for a great work out experience.

Thanks again for your postitive feedback and we are looking forward to welcoming you back to the Hilton Garden Inn Bethesda.
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Charlottesville, Virginia
Level Contributor
467 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 163 helpful votes
Reviewed January 19, 2012

was in Bethesda on business. Front desk very helpful; their breakfast is a great way to star the day. Will stay there again when in Bethesda. Very close to the metro, so no worries about downtown DC parking. They do have a problem of the drop off is a tiny cut in off of the road.

Room Tip: any room would be fine
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  • Stayed January 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank samtrip12345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chanelle L, Director of Sales at Hilton Garden Inn Washington DC / Bethesda, responded to this review, January 22, 2012
Thank you for taking time to positively comment on your recent stay. Our breakfast buffet has a very extensive menu and I'm glad you had the opportunity to enjoy it. We are looking forward to your return.
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Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 11, 2012

My in-laws are easy going and don't complain much. We put them up at the HGI in Bethesda for their first trip up here since it is conveniently located and I felt I could rely on the HGI product. At the end of their 4 night stay, they did let me know that they would not like to stay there again, the place wasn't very clean, especially their room. Plus, there seemed to be some confusion with the front desk staff, on several occasions.

  • Stayed April 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank YksLaurie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chanelle L, Director of Sales at Hilton Garden Inn Washington DC / Bethesda, responded to this review, January 22, 2012
Thank you for your feedback regarding your recent stay. I want to assure you that we take comments regarding cleanliness extremely serious. We have a housekeeping director and 2 housekeeping supervisors who inspects all 216 rooms daily to ensure the cleanliness are up to standards. I would love the opportunity to truly serve you in the HGI way. If you should require our services in the future, please contact me directly as I would like to personally make your reservation and assist you with your needs.

Thank you for your business and we hope to have you and/or family members as our guest again in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington, DC
Level Contributor
85 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed January 10, 2012

I've stayed here a couple years in a row to avoid driving home after a holiday party. The hotel is very convenient to all downtown Bethesda has to offer including the metro stop. So it would be a quick metro ride into all that DC has to offer. The rooms have always been clean and the staff friendly. My only complaint is the bed. I never took the time to find out whether the bed was set to a firm setting or softer setting. I was waking up in the middle of the night because the mattress was too firm. This last stay I remembered to check before we left for the holiday party. The mechanism is not easy to find....you have to lift the fitted sheet off the mattress to adjust it. I'm not really a fan of the beds but if you adjust it as soon as you check in you'll get a good nights sleep.

  • Stayed December 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Juleszee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bethesda, Maryland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 8, 2012

This hotel has an automatic thermostat that switches back and forth between heat and cool even in the winter. There is no way to just run the fan without the heat or cool function. I woke up at 3 in the morning sweating profusely. Turns out that the thermostat malfunctioned. It said it was 32 degrees in the room so the heat was cranking. The hotel has no maintenance people on the night shift so I had to wait 15 minutes so they could move me to a different room. Not the way to start a business trip.

  • Stayed January 2012, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Anthony M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Washington DC / Bethesda

Property: Hilton Garden Inn Washington DC / Bethesda
Address: 7301 Waverly Street, Bethesda, MD 20814
Phone Number:
Location: United States > Maryland > Bethesda
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Bethesda
#1 Family Hotel in Bethesda
#1 Best Value Hotel in Bethesda
#3 Business Hotel in Bethesda
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Washington DC / Bethesda 3*
Number of rooms: 216
Official Description (provided by the hotel):
A chic, sexy, and entirely new downtown Bethesda hotel near the Metro. The Hilton Garden Inn Bethesda. Only one block from the Bethesda Metrorail station and two miles outside Washington DC. Step inside and soak up an ambiance equally abuzz with urban energy. Adorned in glass, with artful lighting and sleek lines, the airy two-story lobby offers an inspiring alternative to the typical Bethesda hotels near the Metro. ... more   less 
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Also Known As:
Hilton Garden Inn Washington Dc / Bethesda Hotel Bethesda

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