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“Great hotel!”

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Homewood Suites by Hilton Bel Air
Ranked #2 of 5 Hotels in Bel Air
Certificate of Excellence
Reviewed August 8, 2011

I stayed July 4th evening - the hotel was great! The room was very spacios and very clean. The bathroom was ok, smaller than I had anticipated but nice. The room was a one bedroom suite, the kitchen was nice, the "living room" was great and the hotel was quiet. I was on a high floor with a view of the basketball courts. There was some noise while people were playing ball but not a big deal. The location was perfect, food near by and in the lobby! The bed was comfortable and the climate control was awesome. I will stay there again.

  • Stayed: July 2011, traveled solo
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1  Thank vak9girl74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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343 - 349 of 356 reviews

Reviewed July 28, 2011

Great staff-courteous, informed, helpful. Great Room-basically an apt, clean, clean, clean. Nice breakfast...........

  • Stayed: July 2011, traveled with family
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1  Thank Nancy28054
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 1, 2011

We had critical meetings during a week when the area was sold out due to conferences and extraordinary demand. In order to get a room for 3 nights, we had to work with the hotel staff on a daily and sometimes, hourly basis. They were never annoyed with us, genuinely concerned and worked diligently to accomodate us. I have never seen service like this anywhere. The rooms were spotless and air conditioning worked as it should (it was in the 90s outside). The rest of the amenities were right on, includiing wireless access and plenty of coffee/breakfast.
Ultimately, it's the people in travel companies that make the difference. Both Clare and Caitlyn showed professionalism, patience and extreme competence in dealing with the variable, on-going changes that come from the internet and a true e-commerce marketplace. We are ever grateful and will continue to use Homewood Suites in Bel Air as our hub for our business in the Aberdeen Area. A million thanks!

  • Stayed: June 2011, traveled on business
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2  Thank Ondip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 11, 2011

The rooms in this hotel are suites with a small kitchenette (fridge, stove). They offer plenty of open space and are clean and well maintained. The staff is very helpful. The hotel offers a half-court basketball court in their courtyard. They have a average size indoor pool and a small jacuzzi tub (did not use). There is a free breakfast that consists of hot/cold offerings and is average. The parking is free as is the wireless internet service. This hotel is nicely just of route 95 and is just a short drive to many local attractions. Overall I think this hotel is a great value for the price and I would stay here again.

  • Stayed: June 2011, traveled with family
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1  Thank Bmikel13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded June 29, 2011

Thank you very much for your review. We vow to get great reviews and feedback like this by providing an excellent service. In addition to all the amenities that you mentioned, we do serve full dinner reception from Monday through Thursday every evening and it is included in the price of the room. Thank you again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 7, 2011

I was denied the Government/Military Discount while staying at this hotel on Memorial Day Weekend.

  • Stayed: May 2011, traveled with family
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4  Thank 3buffalo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded June 29, 2011

Dear Guest,

Thank you for your comments. I apologize that we were not able to offer the Military rate during Memorial Day weekend. We strive for a personalized experience for each of our guests, actively looking for ways keep costs low. We try to do this by offering enhanced services for comfort and convenience including free breakfast, manager’s reception dinner and free internet. The Military rate is only available when you are traveling on government orders with valid id. Moreover, this rate structure gets booked up in advanced (most via internet bookings), once the government rate is booked up, it will automatically closed the rate structure. We greatly apologize for the inconvenience. If you have further questions or concerns, please contact the hotel directly at 410 297 8585.

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Reviewed June 5, 2011

The pool was no bigger than my bath tub, the smell of chlorine was overwhelming when you walk in, the food was terrible, powdered eggs and mystery meat...ICK and the sales girl was rude and short with us. Our experience was terrible and we would not ever reccommend this hotel to anyone. We cannot justify the price for the service we received!! NEVER AGAIN!!

  • Stayed: June 2011, traveled on business
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1  Thank kerryj60745
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded June 24, 2011

We are sorry we were not able to provide you with the quality of services and amenities you are accustom to with Homewood Suites. We strive to give the utmost in hospitality to ensure you enjoy your stay as if you are in your own home. At Homewood Suites by Hilton Bel Air we make our guests satisfaction a priority. Once again we apologize for the inconvenience you felt during your stay and we look forward to having your business continue with us. I will be reaching out to you in order to make this right.

If you have any further more comments or suggestions, please do not hesitate to call the hotel directly and ask to speak with the manager on duty. Again, my name is Alan Manandhar and i am the Guest Service Manager for Homewood Suites, Bel Air.

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Reviewed January 25, 2011

After reading other reviews of the Homewood Suites and travelling for over 30 years, I can tell you that this hotel FAR exceeds all others I have stayed with. It is abundantly clear that the management and staff love what they do as I always see a smile on their face and a sincere willingness to make me feel welcome and at home. The property is exceptionally well kept, the meals (breakfast and dinner) are free and delicious, and the staff as professional as I have ever seen. Make no mistake, you cannot have a bad stay here, they simply won't allow it. Money well spent.

  • Stayed: January 2011, traveled on business
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1  Thank HappyCamper57718
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Bel Air

Address: 4170 Philadelphia Rd, Bel Air, MD 21015-6603
Phone Number:
Location: United States > Maryland > Bel Air
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Bel Air
Price Range: $120 - $208 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Bel Air 3*
Number of rooms: 92
Official Description (provided by the hotel):
Enjoy Homewood Suites by Hilton Bel Air, offering spacious, all-suite hotel accommodations in Bel Air, Maryland. Close to many popular local attractions, such as Havre de Grace, Ripken Stadium, Aberdeen Proving Ground and Bulle Roack Golf Course, this hotel is situated in the center of Harfod County on the picturesque shores of the Chesapeake Bay. Stay at this Bel Air hotel just off I-95 at Exit 80 and take advantage of easy access to nearby attractions, including those in Baltimore and Washington DC. Our hotel provides studio, one- and two-bedroom suites and our special whirlpool suite, which features a private whirlpool bath. Complimentary WiFi is included in each suite. All rooms feature a fully equipped kitchen, making our Bel Air, MD hotel the ideal base for both short stay and extended stay trips. Relax in comfort in a spacious studio, one- or two bedroom suite. Prepare a meal in the fully equipped kitchen, that features a full refrigerator, microwave, stove and a dishwasher. ... more   less 
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Also Known As:
Homewood Suites By Hilton Bel Air Hotel Bel Air

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