We needed a place to stay for my childs soccer tournament over a three day holiday weekend. First they require a two night minimum. We found out seven days out (unfortunately not ten) that my husband will have to work the second night of my stay thus leaving me in a bind with my other child. I called to ask if they could do anything for me - switch nights, drop one night, rebook their room for the night in question and then cancel my res. for that night. Their answer was no - not willing to do anything to try to help their guests - they said they must hold me to their cancellation policy - prior to ten days or lose your $. Even after she said they've had to turn people away. So I either lose money driving 1 hour home and back or lose my money to them. They have no customer/guest service. I was there last year and found the service at the hotel lacking, the accomodations more suited for $80/night hotel not $150 and up, the sleep quality was poor- could hear traffic and people in neighboring rooms and our double room was cramped with 1 adult and 3 kids. The best feature was the pool but one of the indoor pools was cloudy and slimy looking, the outdoor pool is only good if it's nice out, and the other indoor pool is very small. Now I will never stay there again and I will certainly not recommend it to anyone I know.
- Official Description (provided by the hotel):
- 202 Room Ocean Front Hotel with 2 indoor, 1 outdoor seasonal pool with slide. ... more less
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- Also Known As:
- Anchorage Hotel York Beach
- Anchorage Resort York Beach
- Anchorage Inn York Maine
- Anchorage Inn Maine/York - York Beach