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“Dance group horrors”

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Hampton Inn & Suites Wells-Ogunquit
Ranked #2 of 29 Hotels in Wells
Certificate of Excellence
Reviewed April 30, 2013

We stayed at the Hampton Inn this past weekend expecting to relax, enjoy the pool, have some peace and quiet. Fat chance of that happening. We waited a week a week longer for our trip because of school vacations. It was a little disconcerting to find a hotel full of screaming, yelling girls running up and down the corridors all hours of the night. We brought our complaints to the staff at the front desk. One woman shrugged her shoulders and said there wasn't much they could do. It appears that the hotel is more interested in booking their rooms without caring about the rest of the patrons. If this is the attitude of the management, we will never be staying here again.

Surely when such a large group books in with approximately 50 small children, the management needs to inform the other guests that such a group is at the hotel when booking.

Shame on Hampton Inn. There a plenty of other properties in the area. This is not a $39.00 a night place. I expect more from the Hilton group.

What a disappointing weekend.

  • Stayed: April 2013, traveled with family
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5  Thank catsEasthampton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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612 - 618 of 785 reviews

Reviewed April 30, 2013

This is a very friendly, clean and great place to stay. The staff is very friendly and professional, the hotel is very clean and there are lots of great things to do in the area if you want to check them out. A great stay and we will definitely go back.

  • Stayed: April 2013, traveled with family
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Review collected in partnership with Hampton
Thank Glenis E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 27, 2013

Have stayed here before on business previously and been delighted. However, management booked a large dance troupe of screaming, rude little girls into the hotel on an already very busy weekend. They were allowed to conduct a pool party at 11 p.m. Other guests were wandering the halls trying to figure out what all the noise was about. Nobody got any sleep. They continued to roam the halls of the hotel (even on the floors they were not staying on) and playing in the elevators all night and the entire weekend. This is not a cheap hotel; it ought to be quiet at night.
It is incomprehensible that a nice business class hotel like this would book such an event that caused 75 percent of its regular adult guests to be disturbed by a group that probably occupied 10 rooms in the building. STAFF WAS UNRESPONSIVE TO COMPLAINTS.

Room Tip: Be aware that this hotel may book low-class tacky, groups in just to fill rooms, at the expense of...
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  • Stayed: April 2013, traveled on business
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3  Thank M G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 25, 2013

Immaculate room and breakfast area, comfortable bed, good location right on Route 1, no noise from other rooms or from the parking lot even though we were on the first floor, good continental breakfast. We would definitely stay there again.

  • Stayed: April 2013, traveled as a couple
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Thank Patsina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 23, 2013

Owners, management and staff biggest asset is their friendly, warm and overall attention to detail. I can not help but think they have a very high per cent of return client business. My wife and I were extremely pleased with the not only the cleanliness of our room but the overall cleanliness of the facility. Great breakfast was a bonus.

  • Stayed: April 2013, traveled as a couple
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Review collected in partnership with Hampton
Thank Michael B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 21, 2013

Stayed here as a mini family vacation. Very clean hotel. Had the Queen suite and there was plenty of room to accomodate the 5 of us. We could not hear other guests in neighboring rooms. Kids enjoyed the pool. Breakfast in the morning was good. Friendly staff. Nothing negative to say about this hotel.

  • Stayed: April 2013, traveled with family
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Review collected in partnership with Hampton
Thank Kelli-JP D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 18, 2013

Will be recommending this one to our friends for sure, location is perfect and rooms are very clean and the complimentary breakfast is perfect! Staff is very friendly and wants you to feel at home. The beds are very comfortable, and a quiet hotel to have a good night sleep.

  • Stayed: April 2013, traveled as a couple
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Thank Joseph M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Wells-Ogunquit

Address: 900 Post Rd, Wells, ME 04090-4107
Phone Number:
Location: United States > Maine > Wells
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#6 Romantic Hotel in Wells
Price Range: $122 - $323 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Wells-Ogunquit 2.5*
Number of rooms: 87
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Also Known As:
Hampton Inn & Suites Wells-Ogunquit Hotel Wells
Hampton Inn And Suites Wells-Ogunquit
Hampton Inn Wells
Wells Hampton Inn
Hampton Inn & Suites Wells-Ogunquit Maine

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