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“50 screaming children running around after 11 pm”

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Hampton Inn & Suites Wells-Ogunquit
Ranked #3 of 28 Hotels in Wells
Certificate of Excellence
Bangor, Maine
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“50 screaming children running around after 11 pm”
Reviewed April 27, 2013

Have stayed here before on business previously and been delighted. However, management booked a large dance troupe of screaming, rude little girls into the hotel on an already very busy weekend. They were allowed to conduct a pool party at 11 p.m. Other guests were wandering the halls trying to figure out what all the noise was about. Nobody got any sleep. They continued to roam the halls of the hotel (even on the floors they were not staying on) and playing in the elevators all night and the entire weekend. This is not a cheap hotel; it ought to be quiet at night.
It is incomprehensible that a nice business class hotel like this would book such an event that caused 75 percent of its regular adult guests to be disturbed by a group that probably occupied 10 rooms in the building. STAFF WAS UNRESPONSIVE TO COMPLAINTS.

Room Tip: Be aware that this hotel may book low-class tacky, groups in just to fill rooms, at the expense of...
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  • Stayed April 2013, traveled on business
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank M G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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739 reviews from our community

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Rating summary
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Traveler tips help you choose the right room.   Room tips (80)
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WOONSOCKET
Level 4 Contributor
33 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed April 25, 2013

Immaculate room and breakfast area, comfortable bed, good location right on Route 1, no noise from other rooms or from the parking lot even though we were on the first floor, good continental breakfast. We would definitely stay there again.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Patsina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mansfield, United States
1 review
Reviewed April 23, 2013

Owners, management and staff biggest asset is their friendly, warm and overall attention to detail. I can not help but think they have a very high per cent of return client business. My wife and I were extremely pleased with the not only the cleanliness of our room but the overall cleanliness of the facility. Great breakfast was a bonus.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
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    • Rooms
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    • Service
Review collected in partnership with Hampton

Helpful?
Thank Michael B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Garland, United States
2 reviews
Reviewed April 21, 2013

Stayed here as a mini family vacation. Very clean hotel. Had the Queen suite and there was plenty of room to accomodate the 5 of us. We could not hear other guests in neighboring rooms. Kids enjoyed the pool. Breakfast in the morning was good. Friendly staff. Nothing negative to say about this hotel.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Kelli-JP D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moncton, Canada
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 18, 2013

Will be recommending this one to our friends for sure, location is perfect and rooms are very clean and the complimentary breakfast is perfect! Staff is very friendly and wants you to feel at home. The beds are very comfortable, and a quiet hotel to have a good night sleep.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joseph M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Concord, New Hampshire
1 review
Reviewed April 12, 2013

The staff were very friendly and knowledgable. The continental breakfast was out of this world. Everything was available for breakfast. Very good. Very clean. I would highly recommend this place to stay..

Room Tip: We had a King Suite room which was awesome. Also, stayed in one of the jacuzzi rooms and it also wa...
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  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dave B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 4 Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed April 10, 2013

Stayed here overnight for a family wedding with my wife and 2 kids. Hotel was convienently located and very accessible. Very friendly staff and the whole place was immaculate. Very easy to get around to use different facilities. Well thought out floor plan throughout. Continental breakfast was out standing in both offerings and taste. There was something for everyone. My only issue would be that the hotel should advise people they must wear footwear out side the pool area once they're done using the pool. Multiple times, I was waiting for the elevator with my daughter or carrying my 2 month old son and encountered slippery floors in the elevator as people exited from just using the pool and were still dripping water all over the floor. Other than that, I would definately recommend this hotel to others.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rmdatc1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Wells-Ogunquit

Property: Hampton Inn & Suites Wells-Ogunquit
Address: 900 Post Rd, Wells, ME 04090-4107
Phone Number:
Location: United States > Maine > Wells
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Wells
#6 Romantic Hotel in Wells
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Wells-Ogunquit 2.5*
Number of rooms: 87
Reservation Options:
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Also Known As:
Hampton Inn And Suites Wells-Ogunquit
Hampton Inn & Suites Wells-Ogunquit Hotel Wells
Hampton Inn Wells
Wells Hampton Inn
Hampton Inn & Suites Wells-Ogunquit Maine

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