a local college booked every other hotel in the area, and now i know why. i was left with no other choice but to host my wedding reception here. i was promised 10 rooms on the same floor for my family, so my grandfathers care taker would be right there to help, as would my aunts and uncles. no only did this not happen everyone got food poisoning from eating at the hotel restaurant. when it came to the wedding, the food i paid for was disgusting i did not get my moneys worth for sure. the planner that worked for the hotel told me she would be in the room the entire time helping things go smoothly (this did not happen).
everything was rushed, and 4 tables of guests couldn't sit at their own table because of the intense heat from the windows i had asked to be taken care of 3 weeks before.
the engraved cake server set my mother in law gave me was destroyed by the wedding planner who used MY set to pry the top cake off the stand, and bent the knife and server. i had to send my wedding party off to hunt her down, and she was hiding in an office. i will NEVER stay with this chain again, and if i had done something sooner i would have insisted on a full refund
the tables were not set how i had asked, and my guests had to go over chairs to move around. and i didn't have too many people for the quoted guest allowance
- Official Description (provided by the hotel):
- Spring is upon us, and the Best Western Plus Waterville offers comfortable and convenient accommodations for your Maine getaway. We are a pet friendly hotel, so there’s no need to leave your furry friends behind! This centrally located, Director’s Award-winning hotel is a great stopping point if you are traveling to Bangor, Bar Harbor or the Moosehead Lake region. Enjoy Maine’s splendid crossover weather while Spring skiing, whitewater rafting, hiking, and Maple season! The Belgrade Lakes region is just a short drive away and provides ample activities for the outdoor adventurer. Our 138 guest-room property has been upgraded; check out our new rooms and meeting space! We are sure to meet your needs with refrigerators and microwaves in every room. Free high speed Wifi and HD TVs will bring you one step closer to feeling like you’re at home. Relax in our indoor, heated, saltwater pool and hot tub, or burn some calories in our fitness center. Our friendly staff will take that extra step to make your feel like this is your home away from home! Now included in the rates is a discounted Hot Breakfast for up to 2 people. That's right; eggs the way you like, bacon or sausage, home fries and coffee! Start your day off at O'Brien's Irish Restaurant and end it at O'Brien's Irish Pub!!! Visiting a loved one at Colby, Thomas or Unity College? Colby is a short 2 miles, Thomas only 5 miles, and Unity College is a mere scenic thirty minute drive from our door. Our central Maine location will be sure to offer comfortable accommodations for wherever your travels take you! ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Best Western, Priceline, Travelocity, Hotels.com, Hotwire, Orbitz, getaroom.com, Cancelon, HotelQuickly and TripOnline SA so you can book your Best Western Plus Waterville Grand Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Holiday Inn Waterville
- Waterville Holiday Inn
- Best Western Plus Waterville Grand Hotel Maine