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“Holiday family gathering”

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Hampton Inn & Suites Rockland
Ranked #1 of 1 Hotels in Thomaston
Certificate of Excellence
GreenLeadersBronze level
Reviewed December 4, 2013

Our overall experience at this hotel was excellent! Lovely hotel and exceptionally clean. I am a "clean freak", and this hotel is immaculately kept. All staff were extremely helpful and cheerful. My sleep was interrupted a few times during the night due to noises in adjacent rooms, and the heating system was quite noisy. I would definitely stay at this Hampton again!

  • Stayed: November 2013, traveled with family
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Review collected in partnership with Hampton
2  Thank Darlene S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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282 - 288 of 421 reviews

Reviewed December 3, 2013

Excellent hotel, great location, and outstanding staff. I stay here ofter whe I come to Rockland, and it is one of the best hotels in town. I highly recomend this place to anyone looking for a great place to stay, for a great price.

  • Stayed: November 2013, traveled on business
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Review collected in partnership with Hampton
Thank taiga13220
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James K, General Manager at Hampton Inn & Suites Rockland, responded to this reviewResponded January 25, 2014

So happy to hear you enjoyed your stay with us. Thank you for the nice comments. Looking forward to seeing you on your next trip to the Rockland area.

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Reviewed November 25, 2013

The room was very clean and pleasant. The help was very nice. There was a small fitness room, but it was clean and an indoor pool is also available. Continental breakfast was a nice addition. The hotel is minutes from Samoset golf resort and downtown with a lot of amenities like drug stores, fast food chains, and gas stations available.

  • Stayed: November 2013, traveled on business
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Review collected in partnership with Hampton
Thank Rhonda S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 20, 2013

My three day stay was very enjoyable. Just one housekeeping faux pas, which was quickly taken care of. Comfortable first floor lounge area, coffee 24/7, very good breakfast (included), and friendly staff. Free wireless, a pool, and fitness area. A five mile drive to Main Street.

  • Stayed: November 2013, traveled on business
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Thank W-Hartford_CT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James K, General Manager at Hampton Inn & Suites Rockland, responded to this reviewResponded November 23, 2013

Thank you for your nice words. So glad you enjoyed your stay, breakfast, and relaxed in the pool. Glad we could quickly fix the housekeeping mistake. We will look for you during your next visit to the Rockland area.

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Reviewed November 20, 2013

A great hotel with a nice location. The breakfast was amazing. Hotel staff were so helpful. The area around the hotel has restaurants, movie theatre, shopping and a tasty ice cream stand. The king sized bed with the hot tub in the room made for a relaxing evening.

  • Stayed: November 2013, traveled as a couple
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Review collected in partnership with Hampton
Thank Bruce W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James K, General Manager at Hampton Inn & Suites Rockland, responded to this reviewResponded November 23, 2013

Great to hear you enjoyed your stay with us. It is always nice to hear our associates are friendly, helpful, and happy. Thank you for staying with us, we look forward to you next trip to the Rockland area.

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Reviewed November 5, 2013

There are many good reviews of this hotel, and I would agree for the most part. The staff is exceptionally friendly and helpful, the room was clean and pleasant with all the amenities you would expect. The location, as others have pointed out, is unexceptional (although it is NOT across from a Wal-mart, or anywhere near to one, as another reviewer claimed). It is in the commercial part of Rockland's outskirts and there is nothing in the way of a view, nor is there anywhere to walk nearby. Nonetheless, it's the only real hotel in Rockland and is clean and convenient. In my opinion, it's overpriced for what is offered, but I would stay there again.

And now to the one downside to this excellent hotel: they'll ask for your phone number when you make the reservation and, if you make the mistake of giving it to them, you will find yourself immediately subjected to an almost unimaginable number of solicitation telephone calls from Hilton (which owns this chain and several others) trying to sell you everything they can think of to sell. You can ask them politely (as I did) to stop calling, but they won't stop. For months, they called as many as five times a day and I had to eventually threaten them with legal action to make them stop. These people are relentless, and just don't care that they're forcing themselves on you in your home. Many people think they ask for the number so that they can call if there's any problem with your reservation. Not so! They want to market their wares to you in your home at all hours of the day and night, and if you give them your phone number, you're unwittingly allowing them to do so. On my second stay there, I gave no phone number and instead provided an email in case they needed to reach me. They have proceeded since them to fill my inbox with useless spam but that is at least less annoying than having them call my home.

  • Stayed: August 2013, traveled on business
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1  Thank Picklepod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James K, General Manager at Hampton Inn & Suites Rockland, responded to this reviewResponded November 8, 2013

Thank you for providing your review of your recent experience with our hotel. We are happy to hear that you enjoyed your time on our property and found our staff to be friendly and helpful. We apologize for any inconveniences you experienced outside of your stay and will be reaching out to you to resolve this. Thank you again for your feedback. We look forward to speaking with you.
Also, since your stay in August, Wal-Mart has opened a new store across the street from the hotel.

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Reviewed November 2, 2013

If you stay at this hampton make a point to say hello to Ella the breakfast manager. She is always joyful and up bead and will help start your day in a positive way. Brenda the office manager deserves a promotion to assistant general manager, I've stayed at this hotel several times while passing through Rockland and Brenda takes pride and making sure that all her guests are 100 % satisfied. great stay every time

  • Stayed: October 2013, traveled solo
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Review collected in partnership with Hampton
Thank tracianna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Rockland

Address: 190 New County Rd, Thomaston, ME 04861-3120
Phone Number:
Location: United States > Maine > Mid Coast Maine > Thomaston
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Thomaston
Price Range: $138 - $266 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Rockland 2.5*
Number of rooms: 85
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Also Known As:
Hampton Inn And Suites Rockland
Hampton Inn & Suites Rockland Hotel Thomaston
Hampton Inn Rockland
Hampton Inn Thomaston
Thomaston Hampton Inn
Hampton Inn & Suites Rockland Maine/Thomaston

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