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“Unethical & abusive.”

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Mousam Valley Motel
Ranked #1 of 1 Hotels in Springvale
Reviewed October 6, 2009

I booked this hotel for 3 of my employees for 3 weeks for work they were performing in the area. They advised me that the owner would shut off their electricity after 9:00 p.m. and told them there was no talking after 9:00 p.m. He was also entering their room while they were at work and did not clean it. They decided to check out after 1 week, the owner would not credit them or give them a receipt and had the audacity to get extremely vulgar with them.

  • Stayed: October 2009, traveled on business
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11  Thank workinghardNewJersey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed August 23, 2007

I booked a stay and told the owner I had a dog. He told me they allowed dogs. My first phone call to him was to inquire about rates. He quoted me $55. I told him I needed to think about it. I called back a few hours later and confirmed the rate and also confirmed I had a dog that I would be bringing. He again quoted me $55. I booked. After driving all day (hours and hours) to get there, when I arrived he had changed the rate to $65. I questioned him about it, and he said since I had a dog he decided I would need a bigger room and that cost $65. I told him that wasn't what we agreed on, but he wouldn't change his mind. This is what you call bait and switch, and it's unethical as far as business goes! If it wasn't so late and if I thought I could have found another place to stay at that late hour, I would have left, but he had me over a barrel and he knew it. Very poor way to do business. His dog was in the office and stunk to high heaven. The owner was filthy and dirty himself. No way for a professional to present themselves. There were big stains on the carpet in my room and also stains on the bedspread. The room felt so filthy and grimy, I refused to take a shower there and rather waited until I got home. This was by far the worst and most disgusting motel I have ever stayed at. I will never return there, and I would suggest anyone thinking about it opt for another choice unless you want to be bamboozled too.

  • Stayed: July 2007, traveled as a couple
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16  Thank caperannie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Mousam Valley Motel

Address: 53 Main St, Springvale, ME 04083-1843
Location: United States > Maine > Springvale
Hotel Style:
Ranked #1 of 1 Hotels in Springvale
Number of rooms: 1
Also Known As:
Mousam Valley Motel Springvale, Maine

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