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“Quality of hotel”

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Hampton Inn Portland Airport
Ranked #1 of 12 Hotels in South Portland
Certificate of Excellence
St Helena Is, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Quality of hotel”
4 of 5 bubbles Reviewed January 4, 2014

The hotel was a great place to stay while waiting to depart Portland on an early morning flight. Transportation was provided art no extra charge, just tip the driver for his early morning run to the airport. Worth the money, but a little noise at night due to a group of young people arriving and having fun, but OK

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Paul B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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740 reviews from our community

Traveler rating
    372
    240
    78
    44
    6
See reviews for
238
241
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Auburn, Maine
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed January 3, 2014

We chose this hotel because it was close to the Portland Jetport and it offered parking while we were away and airport shuttle. When we checked in we were told that we could not park at the hotel because we booked our reservation through Expedia!! I told the desk clerks that I booked the hotel through Hotels.com and there was no disclaimer on the website regarding this. They stated that this has been a problem for other customers as well, and it had been going on for about 3 years!!! I was stunned and told them I couldn't believe that nothing had been done to correct this. They explained that this was handled by Hilton Hotels and basically out of their hands! This made no sense at all to us! Hard to believe that Hilton would allow this false advertising to continue for 3 years! Consequently, we had to drive our vehicle to the Jetport and park their during our trip. This cost us an additional $60.
The hotel room was fine. It was clean and in good condition. The lobby was unappealing and the floor was dirty. Granted their was snow on the ground, but the rugs in the foyer were soaked with muddy snow when we checked in around 7:30 PM and were still that way when we left the hotel at 4:15 AM the next morning.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank suesaw24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quebec City, Canada
Level Contributor
42 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed January 2, 2014

I come to this place every year and it is still a good choice. I was a little disappointed with breakfast this time around. Seems like nothing was hot, not even coffee. Pool water didn't seem that clear.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dro40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Farmington, United States
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed January 2, 2014

We had a pleasant stay. My husband & I spent the night after going to a show in Portlland. We've stayed there before and knew what to expect. The service & room were good as always. I would stay there again when I'm in the area.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Diane B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Farmington, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed January 2, 2014

We really enjoyed this hotel. The staff was friendly, the quality of the hotel was great and the prices are affordable! The location being right next to the mall is very convenient for shoppers. My significant other and I really enjoyed our stay.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Melissa L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed December 30, 2013 via mobile

Situated across the street from the Maine mall and restaurants. The hotel had quite a few travelers in it, but it was quiet nonetheless. The rooms could use a little freshening up but were on par with other Hampton Inns I've stayed in while traveling. The shiuttle is convenient and the drivers are friendly. Not bad for the price and I would stay here again.

Stayed December 2013, traveled as a couple
Helpful?
Thank jmandy423
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Kingstown, Rhode Island
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed December 29, 2013

The Room could use some fixture updating, but reasonable cost and convenient to all of Portland and surrounding area. Friendly helpful staff, and great breakfast. Location right next to the mall, so convenient to shopping, if you into that sort of thing....

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank John W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Portland Airport

Property: Hampton Inn Portland Airport
Address: 171 Philbrook Ave, South Portland, ME 04106-3208
Phone Number:
Location: United States > Maine > South Portland
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in South Portland
#2 Family Hotel in South Portland
#2 Romantic Hotel in South Portland
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Portland Airport 2.5*
Number of rooms: 169
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Hotels.com, Hotwire, Orbitz, Priceline, Travelocity, Cancelon, TripOnline SA, getaroom.com and HotelQuickly so you can book your Hampton Inn Portland Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn Portland Airport Hotel South Portland
Hampton Inn South Portland
South Portland Hampton Inn
Portland Airport Hampton Inn
Hampton Inn Portland Airport South Portland, Maine

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