We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Very Nice Hotel”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
DoubleTree by Hilton Hotel Portland
Ranked #3 of 13 Hotels in South Portland
Certificate of Excellence
Skowhegan, Maine, United States
Level Contributor
97 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Very Nice Hotel”
Reviewed March 30, 2014

.This hotel is very nice. I have stayed at other area hotels to avoid my long commute. The rooms are very clean and spacious with modern furnishings and comfortable bed. The mall is right across the street along with other stores and restaurants nearby. It has a bar and restaurant on sire and offers room service. The hotels online posted rate was $138. I would suggest checking hotwire or other discounted sites. I was able to get this room for $78 with all taxes and fees. I would stay here every chance I get in the future.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dale L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nick S, Manager at DoubleTree by Hilton Hotel Portland, responded to this review, March 31, 2014
Thank you for your continued loyalty to our hotel. It is nice to hear that you've made our property your "home away from home" while you are in the Portland area. Whether you choose to book through our hotel directly or elsewhere, we are happy that you continue to stay with us!

Warmest Regards,

Nick Shumate
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

935 reviews from our community

Traveler rating
    332
    294
    184
    84
    41
See reviews for
256
261
58
258
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (103)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
San Diego, CA, United States
2 reviews
Reviewed March 28, 2014

This hotel offers excellent service, clean, comfortable rooms, and terrific food for breakfast and for dinner (I've never had lunch there.) The staff are friendly and courteous, and happy to assist with any need. Also, the hotel is located across the street from the mall, and a number of other restaurants if you want to go out for a change. Great place!

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Paul G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nick S, Manager at DoubleTree by Hilton Hotel Portland, responded to this review, March 29, 2014
Thank you for choosing our property during your trip to Portland, Maine. I'm very happy to hear that you enjoyed the hotels amenities, service and location. I will be sure to pass along your feedback to the entire management team. The next time you are in the area, please think of us!

All the best,

Nick Shumate
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Waterville, Maine, United States
Level Contributor
58 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed March 27, 2014

We have stayed here at least three times in the past 2 years. We used a service to get the room and were delighted at not only the price we got, but that we were able to return to this hotel.

The structure itself is probably 40 years old, but they keep up with the renovations quite well. Our front desk person changed our first room assignment when we discovered it was right at the elevators. We then got a room on the 7th floor in the back and it was perfect: quiet, comfortable and again, my chair and ottoman.

We will keep going back to this hotel. Oh, and I love the chocolate chip cookies you get on arrival. There is a Starbuck's cafe off the lobby, and a full-service restaurant, which we have not visited. But all in all, this is a great value near all the attractions of Portland.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kate C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nick S, Manager at DoubleTree by Hilton Hotel Portland, responded to this review, March 28, 2014
Thank you so much for your continued loyalty to our property and taking the time to share your thoughts about our hotel. I'm very happy to hear that you continue to come back, and hope to see you again in the future! The next time you do visit, please give our restaurant a shot. The Blue Wave Grill serves an outstanding breakfast, lunch and dinner!

Thanks again for taking the time to give us your feedback. Feel free to reach out to me directly the next time you are in the Portland area!

Warmest Regards,

Nick Shumate
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NY
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed March 26, 2014 via mobile

It's quite difficult and maybe not needed to write about a chain hotel. But there are at least three things I really liked here:
1. Personnel - incredibly friendly and helpful!
2. Complimentary treats - amazing fresh baked cookies (I gave up my diet for them and have no regrets whatsoever), hot chocolate with marshmallows, coffee, fruits - made us feeling really cozy and comfortable here.
3. Hairdryer - I cannot recall ANY other hotel were I was able to dry my hair in less than 5 minutes (not struggling for about half of hour using dryers provided by hotels, as usually). Being here for a business trip I really appreciated it.
Overall experience was very pleasant and I definitely recommend this hotel for staying if you don't mind to stay not in Downtown. Having a car or using a cab it's not an issue. If you are planning to walk around probably you should consider another location.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Molly M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nick S, Manager at DoubleTree by Hilton Hotel Portland, responded to this review, March 28, 2014
Thank you for sharing your thoughts on our property. While we are part of a larger franchise, we are individually owned, so it is always nice to hear feedback!

First and foremost I'm very happy to hear that you enjoyed your visit. I've already shared your feedback with our management team, and expressed the importance of our customer service to those who see the guests daily.

Thank you again for staying with us. Please think of us in the near future.

Best,

Nick Shumate
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Casco, United States
1 review
Reviewed March 21, 2014

Our large group received a warm welcome. All of our rooms were ready for an early check-in. The internet connection was consistent, and we were able to conduct our business without interruption. The wait staff very easily catered to special dietary needs. Our meeting function rooms were well-equipped and all presentations went smoothly.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Audrey L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nick S, Manager at DoubleTree by Hilton Hotel Portland, responded to this review, March 27, 2014
Thank you for sharing your feedback from your most recent visit to our property. Our hotel certainly always enjoys the group that you were here with!

I'm very happy to hear that everything went very smoothly with your group. Hopefully we will see you in March of next year!

Warmest Regards,

Nick Shumate
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Clifton, United States
1 review
Reviewed March 18, 2014

We checked in after a long and difficult drive. The check-in process was smooth and efficient, and we were in our room within five minutes. We relieved some of the travel stress in the fitness room, which had both cardio equipment and weight training equipment, then grabbed a cocktail in the hotel lounge before going out to dinner at a nearby restaurant. It was a fine weekend in a convenient and desirable setting.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Harearl M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nick S, Manager at DoubleTree by Hilton Hotel Portland, responded to this review, March 26, 2014
Thank you for taking the time to share your thoughts from your recent stay to our property. I'm very happy to hear that overall your visit was a pleasant one. I will be certain to share your feedback with our management team, especially highlighting the front desk.

The next time you are in the Portland area, please visit with us again.

All the best,

Nick Shumate
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
massachusetts, United States
1 review
Reviewed March 17, 2014

nice hotel with everything you need. The only negatives would be rooms were a little on the small size and did not have refrigerators although u could rent them for $10/day. The breakfast that was included was very sparse!

  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Kim G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nick S, Manager at DoubleTree by Hilton Hotel Portland, responded to this review, March 26, 2014
Thank you for choosing to stay with the DoubleTree by Hilton Portland, Maine. I'm happy to hear that overall your visit was pleasant, and I look forward to a future visit in the future!

It looks like you were here as part of our Maine Hockey group. I will certainly share your feedback with our food and beverage department regarding the breakfast each morning. In regards to the refrigerator in the guest room, we do have rooms that include refrigerators. Those rooms were not available to the group however; due to the fact that they have king size beds and they were not available at the discounted group room rate. That being said it is something to keep in mind for a future stay!

Thank you again for staying with us.

Best Regards,

Nick Shumate
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near South Portland
0.4 mi away
Hampton Inn Portland Airport
Hampton Inn Portland Airport
#1 of 13 in South Portland
758 reviews
1.8 mi away
Embassy Suites by Hilton Portland Maine
0.3 mi away
Portland Marriott at Sable Oaks
Portland Marriott at Sable Oaks
#4 of 13 in South Portland
583 reviews
Show Prices
Show Prices
Show Prices
2.0 mi away
Best Western Merry Manor Inn
Best Western Merry Manor Inn
#2 of 13 in South Portland
1,259 reviews
0.6 mi away
Comfort Inn Airport
Comfort Inn Airport
#6 of 13 in South Portland
422 reviews
4.0 mi away
The Westin Portland Harborview
Show Prices
Show Prices
Show Prices

Been to DoubleTree by Hilton Hotel Portland? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about DoubleTree by Hilton Hotel Portland

Property: DoubleTree by Hilton Hotel Portland
Address: 363 Maine Mall Rd, South Portland, ME 04106-3214
Phone Number:
Location: United States > Maine > South Portland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in South Portland
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Portland 3.5*
Number of rooms: 219
Official Description (provided by the hotel):
The newly renovated DoubleTree by Hilton® Portland Maine is ideally located just minutes from Portland's International Jetport, historic downtown Portland, and situated right next door to Maine's largest mall, The Maine Mall. Make yourself comfortable in our newly renovated guestrooms with thoughtful amenities including Sweet Dreams Beds, complimentary high-speed internet, and ergonomic workstations. Enjoy a dip in our refreshing indoor heated pool or get a great work out in our Fitness Room featuring Precor® exercise equipment. Stop by the Blue Wave Grille to enjoy a savory meal for breakfast, lunch, or dinner. Unwind after a long day at our bar and lounge. Also, offering 10 versatile meeting spaces, on site catering, AV rental, and a devoted team, the DoubleTree by Hilton Portland Maine is the ideal space for your business meeting or event. We look forward to welcoming you to our property with our signature warm chocolate chip cookie upon arrival. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Orbitz, Hotels.com, Hotwire, TripOnline SA, Travelocity, Cancelon, Priceline, getaroom.com, HotelQuickly and HRS so you can book your DoubleTree by Hilton Hotel Portland reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Wyndham South Portland
South Portland Wyndham
DoubleTree By Hilton Hotel Portland South Portland, Maine

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing