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“Excellent in every way”

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Courtyard Portland Airport
Ranked #7 of 13 Hotels in South Portland
Certificate of Excellence
Minneapolis, Minnesota
Level 4 Contributor
43 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Excellent in every way”
Reviewed July 30, 2009

What a great experience----wonderful hotel in every way (even the laundry area)!

  • Stayed July 2009, traveled solo
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MiMolly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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277 reviews from our community

Traveler rating
    120
    109
    28
    12
    8
See reviews for
78
71
25
81
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
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English first
Exeter, NH
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 23, 2009

Our stay at this hotel was relaxing and comfortable. The room was spacious, clean and very very quiet. The staff was fabulous and made me feel very welcome and appreciated.

My one criticism: there were not enough staff people assigned to the breakfast area which led to some confusion and a long wait to pay our bill. The food was great, and there were plenty of tables: but just one more person working would have made a world of difference.

  • Stayed June 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank jentheiffer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bethany Beach, DE
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed February 4, 2009

This place was fantastic! I was impressed from the moment I called the hotel from the airport to request the shuttle. The front desk was super friendly, even the shuttle driver was great! The woman who managed the small eatery went out of her way to help us find fun things to do when she saw us looking through the phone book. She even had the front desk google a couple of places and then print the results with drections and everyhting! The rooms were gorgeous and very spacious! The indoor pool was a definite plus to have as a backup even though we didn't use it this time. Having family in the area, we will definitely stay here again and again!

  • Stayed January 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank satellis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangor,Maine
Level 5 Contributor
55 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed December 3, 2008

My husband and I stayed only one night at the Courtyard Marriott, but what an great night it was! My husband LOVED the bed and said that he slept really well. I LOVED the room! It was quite big, as was the bathroom. There was a small bar area where the coffee maker, ice container, and refrigerator was located. Room 420 was a beautiful room, and we will definitely stay at this Courtyard again! Totally worth every penny! Oh, the employees were exceptionally nice and helpful, as well.

  • Liked — The size of the room and the bathroom.
  • Disliked — Nothing really. It's in a great location and is a beautiful place to stay.
  • Stayed November 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank vzteacher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Hampshire
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed November 13, 2008

Awesome stay! I'll be back. The customer service was great, everyone was so friendly. They went above and beyond what
I expected. I had two rooms and they were very clean and spacious. Breakfast was good too. The added bonus was it's so close to everything, and so easy to get on and off the highway. There was a little fridge in the room, a very nice touch.

  • Stayed February 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 4Mull
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
berlin,nh
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 10, 2008

We stayed here about a year ago when it first opened and lhad a good expierance so we returned this year in August this time our stay was far from pleasant . There were ants all over the room,It was extremly loud,The customer service was horrible.We complained about the issues to the manager Danya and She was very rude.I will Never stay here again,I reccomend going across the street to the Homewood Suites by Hilton there rates are about the same but, The rooms are much nicer and more spacious at homewood suites and there staff is super friendly and go above and beyond .

  • Liked — Nothing
  • Disliked — The staff and how rude they were and the ants
  • Stayed August 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lovetheferncroft
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FreeportMaine, General Manager at Courtyard Portland Airport, responded to this review, October 13, 2008
We pride ourselves in having a guest satisfaction score in the top 10% of all Courtyards. Efforts were made to address each of this guests concerns, going beyond what is required, but to no avail.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
USA
Level 4 Contributor
31 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed August 23, 2008

Stayed here one night as it was close to the airport for a 6am flight.
The room was very nice. Clean, quiet and comfortable. It had a small refrig, coffee maker and microwave.
At first, I thought it was going to be a long night as the place was full of grade school/middle school age kids because of a sporting event. They were being quite noisy in the lobby area. However, the front desk clerk dealt with the problem very politely but effectively.

  • Liked — clean comfortable room
  • Disliked — entrance to the property not well marked at the road, almost missed it in the rain/twilight
  • Stayed June 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Business service (e.g., internet access)
Helpful?
1 Thank Kimbmd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard Portland Airport

Property: Courtyard Portland Airport
Address: 100 Southborough Dr, South Portland, ME 04106-6906
Phone Number:
Location: United States > Maine > South Portland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Romantic Hotel in South Portland
#3 Family Hotel in South Portland
#6 Business Hotel in South Portland
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Portland Airport 3*
Number of rooms: 92
Official Description (provided by the hotel):
Only 3 miles from the Portland Jetport, minutes from the Maine Mall, and less than 1 mile from I-95 and 295, Courtyard by Marriott Portland Airport is the perfect location for shopping, site-seeing, or visiting a corporate client. Sebago Brewing Company Restaurant, a local favorite, is just a short walk across the street. Fairpoint, Fairchild, Unum, and Hannaford are among the businesses within minutes of our door. Visit nearby beaches, dine on Lobster, and experience the friendly service that keeps people returning. Free Shuttle available on request to Airport, area offices, and restaurants within a 5 mile radius. ... more   less 
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Also Known As:
Courtyard By Marriott Portland Airport Hotel South Portland
Courtyard South Portland
South Portland Marriott
South Portland Courtyard
Courtyard Hotel South Portland
Courtyard Portland Airport South Portland, Maine

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