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“My Stay: 6/20/13”

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Best Western Merry Manor Inn
Ranked #2 of 13 Hotels in South Portland
Certificate of Excellence
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1,246 reviews from our community

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Rating summary
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  • Value
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Traveler tips help you choose the right room.   Room tips (148)
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English first
Robbinsville, North Carolina, Usa
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed July 4, 2013

The room was clean and bed comfortable. A nice added feature was that the soap, shampoo, conditioner & lotion were from "Bath & Body Works". Also had a big screen TV. The dinner at their restaurant was not that good (instant potatoes & canned gravy) but the breakfast was outstanding. We had 1 bar of soap for bath & sink.

  • Stayed May 2013, traveled as a couple
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Review collected in partnership with Best Western

Helpful?
Thank James S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gayle C, Front Office Manager at Best Western Merry Manor Inn, responded to this review, July 7, 2013
We are delighted that you enjoyed your stay at the Best Western Merry Manor Inn and want to thank you for your patronage. I am sorry that there was only one bar of soap in the bathroom. Let me assure that is not our usual custom. The next time you stay with us, please do not hesitate to contact the front desk if you find you need something not provided in the room. We not only have extra soap, towels and linens at the front desk, but we have complimentary razors, deodorant, toothbrushes and toothpaste available. I am not certain when you stayed with us, but the restaurant now has a new chef, a new menu and a new name - The Maine Table. The Maine Table features fresh, locally grown products. The menu includes local sea food, steak, delicious salads and a variety of local vegetables. We even have a small hydoponic garden in the restaurant itself. I hope you will not hesitate to try The Maine Table the next time you are in the southern Maine area. I think it will be worth your time. Thanks again for staying with us. We all hope to see you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tacoma, Washington
Level Contributor
559 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 144 helpful votes
Reviewed July 1, 2013

I would say this is an average hotel. It is clean, the service was good, and the included breakfast was good as well. It was off a limited menu in the restaurant. I was impressed when a couple came in to order breakfast just after they had closed. The waitress gave them the menu and let them order their complimentary breakfast to go. I would say that is service! Some of the rooms are still being renovated.

  • Stayed June 2013, traveled as a couple
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Helpful?
Thank Susan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gayle C, Front Office Manager at Best Western Merry Manor Inn, responded to this review, July 6, 2013
Thank you for letting others know of the level of customer service that was provided by one of our associates at The Maine Table. It is great when the hard work of one of our dedicated employees is validated. The goal of our associates is to provide each guest with a clean, comfortable room and the best customer service he/she can give. As you mentioned we are continuously renovating our rooms and public areas to make the guest's stay more enjoyable. Our restaurant, The Maine Table, recently underwent a renovation. It not only got an amazing new appearance, a new name, and a new chef, but The Maine Table got an exciting new menu. It still serves its popular breakfast, but the dinner menu is new and innovative. It still offers delicious salads, soups, pizza and burgers. The Maine Table has added to its menu: Maine Lobster macaroni and cheese, baked stuffed lobster, tenderloin steak, pork chops, chicken, and locally harvested mussels. In fact, The Maine Table uses many locally grown products in its dishes.
Thanks again for staying with us. We look forward to your return.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbus, Ohio
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 28, 2013

We stayed here with 2 kids in 2 rooms on our way to Acadia national park and on our way back, since it was conveniently located to airport and close to Portland commercial street/old port district . Generally the hotel is pretty dated, with some rooms still undergoing renovations. The non smoking rooms still smelled of tobacco and ventilation in the hotel does not seem to be good. Tv has been upgraded to large flat screens and beds are comfortable and bathrooms clean. Fridge in one of the rooms was not working. Wifi was decent. The pool was nice and heated but it is outdoors and it rains frequently in Maine...there is an attached restaurant that serves breakfast and dinner, food is average, poor ambiance though. Also hotel tends to sell out on weekends, apparently due to foodie tourism and Canadian shoppers. We probably would not stay here again.

  • Stayed June 2013
    • Value
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Helpful?
Thank riga_traveler1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gayle C, Front Office Manager at Best Western Merry Manor Inn, responded to this review, July 6, 2013
First, I would like to thank you for staying with us recently on your return trip from Acadia National Park. That area truly is beautiful. The Best Western Merry Manor Inn has been a nonsmoking hotel for many years now. Unfortunately, there are some guests who do not respect that fact and will sneak a cigarette in a room. It does not happen often, but when it does we do have several procedures we use to eliminate the smell. I am sorry that the procedures did not entirely work in the room you stayed in. As you mentioned, we are conveniently located to all that southern Maine has to offer. We are only 10 minutes away for the Old Port with its one of a kind boutiques and fabulous restaurants, the Portland Jetport and the Maine Mall. LL Bean, with its home in Freeport, is a short 20 minute ride on 295. Our rooms do come equipped with flat screen televisions, irons and ironing boards, hairdryers, and free wifi through out the building. We are currently renovating some rooms for our guests' enjoyment. Our restaurant, The Maine Table, has just under gone a major renovation and looks great. The Maine Table is also offering a new and exciting menu. We did have a rainy spell a few weeks back, but summer has returned and our year round outdoor heated pool is being enjoyed by all. Thanks again for staying with us. We hope you will return.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Woodbridge, New Jersey
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed June 26, 2013

I stayed at this Hotel in June 2013,they put me in the honeymoon suite. I have to say the room was exceptional,it had all you could ask for. The service was also exceptional,especially Laura at the front desk. She went out of her way to make me feel welcome. I lost my camera at Two Lights Lobster Shack, Laura actually called the restaurant and gift shop for me,to try and track it down,we couldn't locate it, I had to buy a new one and start over,but I was thourghly impressed by her efforts to help! The place is kept immaculate. If you need anything at all just call the front desk and Laura and her team will supply it! When I came back to this area I will certainly stay at this Hotel again,without a doubt.

Room Tip: This room was very quite,also the bed was very comfortable with plenty of pillows.
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  • Stayed June 2013, traveled solo
    • Value
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Helpful?
Thank tollman510
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gayle C, Front Office Manager at Best Western Merry Manor Inn, responded to this review, July 6, 2013
Thank you for staying with us at the Best Western Merry Manor Inn and for taking a few minutes of your time to let others know how much you enjoyed your stay. Laura truly is a great example of the customer service we all strive to give each and every guest. By the way, our front desk is staffed 24 hours a day, year round, to meet the needs of our guest. No one should hesitate to ask one of our friendly staff members for assistance. Our housekeeping staff does a remarkable job to insure that are rooms are clean and comfortable. All of the rooms are equipped with flat screen televisions and come with a "clean remote". Its flat surface makes it easier to eliminate germs and bacteria. The housekeeping staff also uses a sanitizing wand on both hard and soft surfaces for that very purpose. Of course, our rooms offer all the amenities a guest could want, including Bath and Body Works products. At the front desk we have extra toothbrushes, toothpaste, razors and shaving cream if a guest forgets to pack them - at no charge. Thanks again for staying with us. We look forward to your return.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
inverness, scotland
Level Contributor
40 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed June 25, 2013

Room was lovely , however service at hotel and restaurant were not . pushy waitress in the morning pushed us to thee buffet breakfast when in fact choosing from regular menu would have been cheaper . overall okay for one night stop

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
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Helpful?
Thank fiona2707
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gayle C, Front Office Manager at Best Western Merry Manor Inn, responded to this review, July 6, 2013
I am sorry you were not happy with the level of service you received at the Best Western Merry Manor Inn recently. Our goal is to make every guest feel welcome and glad to be here. I have forwarded your comments to the restaurant's manager to address with his employees. The only explanation I can give you is that the breakfast buffet at The Maine Table is extremely popular and the waitress thought she was doing the right thing by recommending it to you. I myself am not a big breakfast person, and understand that sometimes people want a lighter fare in the morning. However, I am glad that you enjoyed your room. Our rooms have many amenities including flat screen televisions and Bath and Body Works products. We also have a year round outdoor heated pool that is unique to the area. It is so refreshing after a day enjoying the Maine Coast or shopping at the many boutiques the Old Port has to offer, but everyone should experience it during the colder months. Swimming under the winter stars is amazing. We hope you will give us another chance to meet your lodging needs in the Portland, Maine area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Intervale, New Hampshire
2 reviews
Reviewed June 25, 2013

Your staff was friendly and informative. We had to leave our car there for a bus trip and we didn't even worry about it. meals were fantastic we ate dinner as well as breakfast which was complementary which we were pleasingly surprised

Room Tip: king beds great
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jeanne H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gayle C, Front Office Manager at Best Western Merry Manor Inn, responded to this review, July 6, 2013
We are happy that you enjoyed your stay at the Best Western Merry Manor Inn. We pride ourselves in making every guest feel welcome. All of our associates are eager to assist in answering any questions a guest might have. Our front desk is staffed 24 hours a day year round. We do offer free parking with our Park & Fly program and for guests going on select bus trips. Our rooms are equipped with flat screen televisions, irons & ironing boards, hair dryers, and Bath and BodyWorks shampoo, soap, conditioner and lotion. Most of our rooms have refrigerators and microwaves for your convenience. We do have extras on hand for special requests from guests after check in. Just be sure to let our front desk know of your needs. The Best Western Merry Manor is completely smoke free and well behaved pets are welcome for a small fee. Breakfast for two is complimentary at our restaurant, the Maine Table, for qualifying rates. Thanks for staying with us. Please keep us in mind on your next trip to South Portland, Maine.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Merry Manor Inn

Property: Best Western Merry Manor Inn
Address: 700 Main St, South Portland, ME 04106-5402
Phone Number:
Location: United States > Maine > South Portland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in South Portland
#1 Family Hotel in South Portland
#2 Business Hotel in South Portland
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Best Western Merry Manor Inn 2.5*
Number of rooms: 151
Official Description (provided by the hotel):
Our heated, outdoor pool will be closed November 1st through the 13th for refinishing. We apologize for any inconvenience. ... more   less 
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Also Known As:
Best Western Merry Manor Hotel South Portland
Best Western South Portland
South Portland Best Western
Best Western Merry Manor Inn South Portland, Maine

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