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“Maine” 3 of 5 bubbles
Review of BEST WESTERN Merry Manor Inn

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BEST WESTERN Merry Manor Inn
Ranked #2 of 12 Hotels in South Portland
Certificate of Excellence
Roslyn, New York
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Maine”
3 of 5 bubbles Reviewed May 29, 2012

We stayed in the Merry Manor for four days. The hotel is 'okay', but in need of repair. The rooms were clean, the breakfast was good, the staff was helpful and friendly. I would not hesitate to stay there again, but knowing that you have to take your car everywhere you go and that the hotel needs some maintenance.

  • Stayed May 2012, traveled with friends
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank aroundthehorn55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gayle C, Front Office Manager at BEST WESTERN Merry Manor Inn, responded to this review, June 10, 2012
Thank you for staying with us at the Best Western Merry Manor Inn. We appreciate you choosing us for your lodging needs while in the Portland area. We constantly renovate and update our property. Last year we put in new hallway carpeting and ceiling tiles in most parts of our hotel. This year, there are plans for more renovations. Our location is terrific for day trips for guests with their own vehicle. The local bus service also is available for local travel. We are just minutes away from the Maine Mall and the Old Port. Our location directly off Exit 45 on 95 and Exit 2 on 295 makes for an easy jaunt to the Old Orchard Beach area, Funtown Splashtown, Aquaboggin and LL Bean. Recently, many of our guests have been inquiring about Cabelas, which is a fairly new sporting goods store in the area. We are only a few minutes away.
Thank you again for staying with us. We hope you will choose to stay with us on your future trips to the Portland area.
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1,224 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (147)
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Paris
Level Contributor
185 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
3 of 5 bubbles Reviewed May 26, 2012

An older Best Western with signs of need for renovation. (damaged furniture and lights not working, old carpets.) The staff were very friendly and helpful and the breakfast was very good.

  • Stayed May 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank RockhoundParis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gayle C, Front Office Manager at BEST WESTERN Merry Manor Inn, responded to this review, June 10, 2012
Thank you for taking a few minutes and complimenting our friendly and courteous staff. Our associates take pride in their work. We are continuously renovating and updating our property. Last year we put in new hallway carpeting and new ceiling tiles in most parts of the building. It is always a continuing process. Our restaurant does serve a great breakfast, which is complimentary with qualifying rates. Guests who do receive the breakfast vouchers can choose from 4 complete breakfast selections. My favorite is the "Build Your Own Breakfast". Our guests may choose any 2 items, that include healty options such as oatmeal and seasonal fruit.

Thank you for staying with us. We hope to see you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Burnley, United Kingdom
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed May 21, 2012

Well placed to access all the Portland area has to offer. Quiet location, but just off I295. The made to order breakfast included in the price is well worth booking this hotel for. Otherwise, pretty standard BW - spacious, well appointed room, good sized bathroom with separate wash basin - makes getting ready easier when 2 or more sharing room

Room Tip: Rooms at rear overlook woodland area and would be quietest. Some bedrooms overlook the pool- we fo...
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  • Stayed May 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank JanHarr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gayle C, Front Office Manager at BEST WESTERN Merry Manor Inn, responded to this review, June 9, 2012
Thank you for choosing to stay with us recently at the Best Western Merry Manor Inn. Your patronage is greatly appreciated. We are conveniently located off of exit 45 on 95 and exit 2 off of 295. We are an easy drive to all the greater Portland area has to offer, including the Old Port and the Maine Mall. For those who like fun in the Sun, Fun Town Splash Town and Aquaboggin are just 20 minutes away. We sell passes to Funtown Splashtown at our front desk for convenience. You can also have an outdoor adventure at the Sea Coast Funpark in Windham. It is approximately 30 minutes West on Route 302. While in the area, check out Sebago Lake State Park for a day of picnicing and swimming.

Thanks again for your kinds words about the Best Western Merry Manor Inn. We hope to see you again soon.
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San Diego
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed May 14, 2012

The hotel is a little dated, but very clean, especially the bathroom. Staff was very nice. I didn't have the breakfast, but it is a full hot breakfast (a plus).

  • Stayed May 2012, traveled with friends
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank MH123456789
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gayle C, Manager at BEST WESTERN Merry Manor Inn, responded to this review, May 18, 2012
Thank you very much for staying with us recently at the Best Western Merry Manor Inn and for taking your time to let others know you enjoyed your stay. We do take pride in our customer service, housekeeping and all of our departments. We strive to make every guest's stay enjoyable. We put Bath & Body Works products in all of our guest rooms. Every room also has a coffee maker, iron and ironing board. Fresh coffee is available in the lobby 24 hours a day. We put out freshly baked cookies in the lobby every afternoon, and with qualified rates, each member of your traveling party gets a free plated breakfast. This breakfast includes healthy options, such as oatmeal, cold cereal and fruit. I hope you got a chance to try our year round outdoor heated pool, hot tub and fitness center during your stay. Thank you once again and we hope you will choose to stay with us at the Best Western Merry Manor Inn on your next visit to the Portland area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houlton, Maine
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed May 8, 2012

My wife and I stayed in the Maine Lodge suite. It is a beaustiful room and was very relaxing! We slept very well. The hotel is quiet and the staff is very helpful and friendly. The attached restaraunt is very convenient. It is also in a great location. It's not directly in the heart of heavy traffic and chaos near the mall, but only a few minutes away so you can still shop and you are within two minutes of all restaraunts and attractions. We look forward to staying again soon and would highly recommend this hotel to anyone!

Room Tip: The Themed rooms are awesome.
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  • Stayed May 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank joshua0512
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gayle C, General Manager at BEST WESTERN Merry Manor Inn, responded to this review, May 9, 2012
Thank you for staying with us recently at the Best Western Merry Manor Inn. We truly appreciate your business. The Maine Lodge suite certainly is very nice. That suite has the rustic feel of being deep in the Maine woods with all the modern conveniences, including a large flat screen television and a jetted tub. The antler chandelier is a nice touch too. As you pointed out, we are conveniently located near the mall and all the shops at the Old Port. Yet, we are easy to find if a guest is not familiar with the Portland area - straight off of Exit 45 off of '95 or Exit 2 off of 295. We are also conveniently located near many summer activities. We are a few minutes away from Old Orchard Beach and its Palace Playland, Funtown/Splashtown USA and several golf courses, just to name a few. The Scarborough Marsh is nearby and offers canoe rentals for the lovers of the great outdoors.
Thanks again for staying with us, and we hope to see you again soon.
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Castine, Maine
Level Contributor
44 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed May 2, 2012

Stayed for one night, family of 3. Staff was extremely friendly and helpful at check-in.
Our room was clean and tidy, however it smelled of smoke. Bathroom stall/shower was very small. Shower curtain smelled like an ashtray, probably causing most of the stink. Alarm clock had broken buttons. The room did include small fridge, coffee maker, and microwave which was a bonus.


It was a busy night, so was awaken by outdoor crowd several times (2 am being the latest).

Breakfast was OK, but nothing outstanding. It was good as continental gets. The place was busy and with one server for most of the seating.

Heated outdoor pool was nice, as well as hot tub. Kiddy pool was freezing.

I informed the front desk of our issues at time of check-out. They were apologetic and sincere.

Overall, it was OK. We've stayed in better places for the same price. Looking for a quiet relaxing place this time of year, I would stay elsewhere. If needed for just one night, I recommend.

Room Tip: Try to get a room on a higher level inside of the hotel. The back of the hotel is actually an add-on...
See more room tips
  • Stayed April 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MaineInnStay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gayle C, Manager at BEST WESTERN Merry Manor Inn, responded to this review, May 5, 2012
Thank you for staying with us recently at the Best Western Merry Manor Inn. We do appreciate your business. I am sorry that your stay with us was not as pleasant as it should have been. I can assure we are usually not a noisy hotel. We have had several weekends this spring with traveling hockey teams in, and they can be loud. We advise the parents at check in that we have other guests staying here, but sometimes people can be thoughtless of others. I am not certain about the breakfast you had, unless it was the Sunday buffet. Breakfast is included with qualifying rates, but we offer a sit down breakfast from 4 selections. On Sunday, the breakfast vouchers are accepted towards the breakfast buffet. I have addressed the smelling of smoke with our head housekeeper. I can assure you she will speak to the other housekeeping associates about the importance of a fresh smelling room. After all, we are a nonsmoking hotel. Thank you once again and I hope you will give us another chance on your next stay in Portland, Maine.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
nova scotia
Level Contributor
36 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed April 26, 2012

My wife and I just traveled from San Francisco to Nova Scotia and where we were driving we stayed in many hotels . The nicest one was the Best Western Merry Manor . Our room was very nice and layed out very well . They even had a massage chair in the room which was very relaxing after a long days travel . The next morning the breakfast which was complimentry and you ordered what you wanted was great . The waitress was very nice , friendly and efficent . We arrived very late that night and had no problem getting a room and it was very reasonably priced . The next time we are back in Portland we will be staying there .

  • Stayed April 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank fishingpaul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gayle C, Front Office Manager at BEST WESTERN Merry Manor Inn, responded to this review, April 27, 2012
Thank you and your wife for staying with us recently on your trip across our country. Thank you for a great compliment. We continuously strive to be the best and to ensure that each and every one of our guests has a great experience with us. The massage chairs really are great, aren't they? We also offer many amenities for all our guests, including a unique year round outdoor heated pool, coffeemakers in every room, freshly brewed coffee in our lobby 24 hour a day. We even have cookies in the lobby daily after 4PM. The complimentary made to order breakfast in our restarant for everyone in your room is a bonus for those who pay the qualifying rates.

Thank you again for choosing to stay with us. We hope to see you again on your next big adventure.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Merry Manor Inn

Property: BEST WESTERN Merry Manor Inn
Address: 700 Main Street, South Portland, ME 04106
Phone Number:
Location: United States > Maine > South Portland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in South Portland
#1 Romantic Hotel in South Portland
#2 Business Hotel in South Portland
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Merry Manor Inn 2.5*
Number of rooms: 151
Official Description (provided by the hotel):
Our heated, outdoor pool will be closed November 1st through the 13th for refinishing. We apologize for any inconvenience. ... more   less 
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Also Known As:
Best Western Merry Manor Hotel South Portland
Best Western South Portland
South Portland Best Western
BEST WESTERN Merry Manor Inn South Portland, Maine

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