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“Friendly staff, clean rooms, nice breakfast!”

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Fairfield Inn Portland Maine Mall
Ranked #2 of 13 Hotels in Scarborough
Certificate of Excellence
Reviewed June 29, 2014

We thoroughly enjoyed our stay at your hotel. The staff were excellent and the property was clean and well kept. Breakfast area was lovely. Thank you, especially Lorena for everything! I would recommend this hotel to family and friends as it was close to highways and located in an area with access to restaurants and stores and tourist areas.

  • Stayed: June 2014
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Thank froggie0413
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff B, General Manager at Fairfield Inn Portland Maine Mall, responded to this reviewResponded July 8, 2014

We are so happy that your stay was excellent. The staff are experts at making guests feel at home. Please visit with us again!

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380 - 386 of 593 reviews

Reviewed June 28, 2014

We traveled to Maine for business in Augusta and Portland. I booked us 8 rooms based on a Trip Advisor and the great rate.
We were not disappointed. The rooms are spacious,clean and the beds are very comfy. Also, you get many toiletries such as a shower cap.
We wanted to dine in Portland and this hotel has a shuttle to take you within 5 miles of the hotel. We had to do two trips which Mack the driver did not mind. Mack was so gracious dropping us off and picking both groups up. So we did it again the next night and it was like we knew Mack forever! Wonderful guy!
The day we were checking out the manager Jeff was greeting everyone at breakfast and making sure our stay was good. How many times do you see this? Not much and we travel a lot.
We had some billing issues and he quickly took care of it for us. I told him we were coming back and based on our experience wanted to stay here. Jeff gave me a great rate and booked 7 more rooms for July's business.
It's quite simply...provide great accommodations and excellent service and we will keep coming back! Looking forward to our stay in July!

Room Tip: Ask for the third floor but not facing the front if you don't like the sun in the am. Curtains d...
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  • Stayed: June 2014, traveled on business
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Thank Kathy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff B, General Manager at Fairfield Inn Portland Maine Mall, responded to this reviewResponded July 8, 2014

Kathy P,

We love our business travellers and are so glad that you all enjoyed your stay. We are looking forward to your next visit!

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Reviewed June 27, 2014

Nice room with a refrigerator. Hotel very crowded on a long weekend stay during early summer. Not enough tables during breakfast time, but very helpful staff trying to cope with the number of people crowding the area. Much better during the week days at the end of our stay. Excellent location for sightseeing in the area. Manager very friendly and attentive. Pretty basic accommodations, but clean and well cared for. Lots of restaurants nearby.

  • Stayed: June 2014, traveled as a couple
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Thank oompahdave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff B, General Manager at Fairfield Inn Portland Maine Mall, responded to this reviewResponded June 28, 2014

Dear oompahdave,

Thank you for reviewing our property. I am happy that you found our service and staff excellent! We do have a limited area for our breakfast area, however we do offer additional seating around our pool and on our patio our back. It's an amazing way to spend a beautiful Maine summer morning. We hope to see you stay with us again!

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Reviewed June 26, 2014 via mobile

we received a nice note from Ella in our room. when we got downstairs for breakfast Beverly treated us extra special. The biscuits and gravy excellent the service was friendly and provided graciously. We would definitely stay here again!

  • Stayed: June 2014
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Thank OOU81inCLT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff B, General Manager at Fairfield Inn Portland Maine Mall, responded to this reviewResponded July 8, 2014

We take great pride in giving our guests an excellent stay. We are happy that yours was! Please visit us again.

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Reviewed June 23, 2014

My family and I were traveling to Portland and had previously stayed at this location. Despite the fact that the rooms aren't overly large, the staff was excellent and the breakfast had a great variety. The kids enjoyed the outdoor pool. The General Manager was extremely friendly and even made a waffle for my husband and I while we chatted in the morning.

  • Stayed: June 2014, traveled with family
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Thank Dawn W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff B, General Manager at Fairfield Inn Portland Maine Mall, responded to this reviewResponded July 8, 2014

Dear Dawn F,

It was such a pleasure having you and your family stay with us. I am glad that your experience was excellent. We can't wait to hav you visit again!

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Reviewed June 23, 2014

We stayed here for one night due to a free room certificate offered to us, the room was clean and decent size for two people, the bathroom was on the smaller side but no big deal unless you had 4 people staying in the room. Pool was clean and looked as if all the patio furniture was new, the only problem, not enough chairs for people if 25% of the hotels guests wanted to sit pool side, again no big deal. Friendly and home like atmosphere prevails in the public areas such as in the sitting areas and dinning areas. The hotel had its fair share of children and teens. The place does offer free breakfast. Coffee, tea and other tid bits are offered during the day and in most cases a surprise snack in the evening such as American chop suey, I cant comment on the food since we ate out. For a hotel of this caliber, on the lower end side, the price is right and the service is fine.

  • Stayed: June 2014, traveled as a couple
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Thank TheDiceMan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff B, General Manager at Fairfield Inn Portland Maine Mall, responded to this reviewResponded July 8, 2014

Dear The DiceMan,

We are happy that your experience was excellent. We do have extra seating, as you mentioned, around our pool and on our back patio when the breakfast room becomes crowded. It's a wonderful way to enjoy a summer morning in Maine. We look forward to your next stay!

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Reviewed June 20, 2014

The staff was friendly and helpful and we enjoyed the breakfast. In the evenings, they had nice surprises such as soup and hotdogs. Biggest drawback were the very small rooms, the beds were not queen sized, the bathroom was the size of a closet and we really had little room to put our suitcases anywhere. The room size would be fine for one person but, for three people (2 adults and one child), it was cramped!

  • Stayed: June 2014, traveled with family
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1  Thank drfrank21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff B, General Manager at Fairfield Inn Portland Maine Mall, responded to this reviewResponded June 23, 2014

drfrank21,

Thank you for taking the time to complete a review of our property. I am glad that you were satisfied with the level of commitment to excellence of our staff and food offerings. My apologies that the room size did not fit your needs. The next time you stay, please request a larger room and we will be happy to try to accommodate your needs.

Thanks again!

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Additional Information about Fairfield Inn Portland Maine Mall

Address: 2 Cummings Rd, Scarborough, ME 04074-8924
Phone Number:
Location: United States > Maine > Scarborough
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 13 Hotels in Scarborough
Price Range: $91 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn Portland Maine Mall 2.5*
Number of rooms: 118
Official Description (provided by the hotel):
Our hotel in South Portland is only two miles from Portlaind International Jetport (PWM) and 1/2 mile from Portland Maine Mall. Guests enjoy comfortable guest rooms, free high speed internet and complimentary hot break buffet during every stay at our South Portland hotel. Between 4:30pm and 7pm daily, join us in the lobby for an evening reception featuring light fare and non-alcholic beverages. We provide a local shuttle within a 5 mile radius and complimentary roundtrip airport transportation from 4am to 11pm. Visit us in the warmer months and enjoy the only heated outdoor pool in the area. ... more   less 
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Also Known As:
Fairfield Inn Portland/ Maine Mall Hotel Scarborough
Fairfield Inn Scarborough
Fairfield Scarborough
Scarborough Fairfield Inn
Fairfield Inn Portland Maine Mall Scarborough

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