We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Extended Stay America - Portland - Scarborough
Ranked #6 of 13 Hotels in Scarborough
Littleton, NH
1 review
“JJ”
Reviewed December 26, 2012

I have been working in South Portland, Maine since August and have stayed at the Extended Stay in Scarborough since September. The rooms have always been clean, the beds are comfortable, and the staff is very helpfull and pleasant. The few problems I have had were addressed and taken care of imediately, usually this involved missing eating/cooking utencils. Having stove top, microwave, coffee maker, toaster and refridgerator have helped me save money. I'd rather cook my own meals. I highly recomend this facility.

  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lee225, Manager at Extended Stay America - Portland - Scarborough, responded to this review, December 29, 2012
Thank you so very much for your review of our property. My entire staff strives to make every guest's stay enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels family, we are proud to be a part of the premier lodging source for business and leisure travelers looking for a great room at a great rate. We know that our largest asset is our loyal base of customers like you, which is why we are so firmly committed to your satisfaction. We know you have many lodging options in the area, which is why providing you and every guest with professional, friendly service is our priority.

Please know that we are always thrilled to have you as our guest and truly appreciate all of your kind words. We look forward to hosting you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

161 reviews from our community

Traveler rating
    58
    43
    23
    12
    25
See reviews for
41
46
20
20
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Lancaster, New Hampshire, United States
1 review
Reviewed December 19, 2012

Extended Stay is like a home away from home. Staff is incredibly friendly and caring they go out of their way to make your stay enjoyable. Rooms are clean and comfortable. Convenient location. Loved having stove top and microwave to be able to cook my own meals instead of eating out all the time

  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Diane K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lee225, Manager at Extended Stay America - Portland - Scarborough, responded to this review, December 24, 2012
Thank you very much for your comments regarding your recent stay at the Extended Stay America, Portland, Scarborough. Our TEAM is thrilled that you have enjoyed your stay after is very appreciative of your comments. We intend to continue to provide exemplary service to our guests and hope that you will tell all of your friends about our hotels across the nation. Enjoy your holidays!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scarborough, Maine
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 8, 2012

Dear Friend,

During my stay here in your facilities, (first time six months 2010 and now so far 1½ and maybe up to a year) I have been treated with courtesy and respect. The housekeeping employees have been very resourceful, my room is always clean. Aja Oniel (manager), Heather Bowen (assistant Manager), Glen Shaw and Nicole Smith (GSR) also Stephan Vaugham and Mez Workneh (NGSR). All personnel are always willing to be of help providing me whatever I need. They always receive with a smile, making me feel welcome at all times.

Thanks


Ångel L. Castro

Room Tip: Rooms are clean and A/C unit work good. We need a small Fitness center.
See more room tips
  • Stayed December 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Angel C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lee225, Manager at Extended Stay America - Portland - Scarborough, responded to this review, December 10, 2012
Thank you for choosing to stay at our hotel and for taking the time to provide feedback about your stay. One of the greatest rewards of my job is receiving encouraging feedback such as yours. Our staff takes pride in creating a memorable, exceptional “home away from home” for our guests. Hearing that we have accomplished that goal means that we have delivered you the value and experience you expect and that means the world to us.

Thank you again for your positive comments. It was a great pleasure for me to read them and I have shared them with our entire team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
74 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed October 14, 2012

I stayed here actually for just 1 quick night, one of the more reasonably priced places in the area and they were taking reservations for not just an 'extended stay'. Easy to check in and check out, spacious and decent kitchen area. Recommend if you want to be close to the airport and not spend a ton.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Capo44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lee225, Manager at Extended Stay America - Portland - Scarborough, responded to this review, October 15, 2012
Thank you so very much for your nice review of our property. Whenever I read comments like yours, it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels family, we are proud to be a part of the premier lodging source for business and leisure travelers looking for a great room at a great rate. We know that our largest asset is our loyal base of customers like you, which is why we are so firmly committed to your satisfaction. We were among the first in the industry to identify a need for a fully functional hotel suite, complete with range top and full refrigerator. We know that this offering is compelling because of the continued compliments we receive from guests like you.

Please know that we would be thrilled to have you again as our guest should your travel needs bring you back to our area. Once again, thanks for all of your very kind words.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Halifax, Canada
1 review
Reviewed October 9, 2012

My sisters and I were in Portland in October 2012 for a shopping trip and stayed at this hotel. The rooms were very basic and no frills (i.e. the hotel does not have daily housekeeping service and the rooms are fairly plain) but they are clean, comfortable and very quiet. The staff was friendly and helpful. Our room had a fully equipped kitchenette which was convenient. The hotel is in a great location near the Maine Mall and many other stores. I gave it a 4 out of 5 for meeting our needs for this trip.

Room Tip: Book well in advance if possible to get the best rates.This is not a fancy hotel but good value for...
See more room tips
  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lori C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lee225, Manager at Extended Stay America - Portland - Scarborough, responded to this review, October 15, 2012
It was very kind of you to take the time to publish such a positive review of your stay. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is the public praise we get from our millions of happy customers. Our company motto is "Excellence Every Day, Every Way," and my promise to you is that we will continue to operate according to this practice; after all, that's how Extended Stay Hotels got to be the largest extended stay lodging brand in North America.

It would, of course, be our pleasure for you to repeat your experience with us in the future. Thank you once again, and feel free to reach out to us directly if we can assist you in any of your future travels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milwaukee, Wisconsin
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed October 7, 2012

We stayed at this property last month when for some reason the hotels we normally stay at were all sold out. As we needed a room for 1 night we figure, we try the Extended Stay and it would be a bonus with a fully stocked kitchen.

First thing about this property is that it smells of dog especially in the lobby and even in our room I can smell.

Other than the smell of dogs, the room was spacious and well worth the price.

This property is hard to find especially off the turnpike. The turnpike exit isn't clearly labeled.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bob M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lee225, Manager at Extended Stay America - Portland - Scarborough, responded to this review, October 15, 2012
I recently received a copy of your review, and wanted to take a moment to respond. We take great pride in offering a clean, comfortable room at an affordable price, so I was happy to read your comments about your accommodations. However, I was disappointed to read the rest of your remarks. Please accept my most sincere apologies.

I do appreciate the opportunity to address your concerns you mentioned about the pet smell in our lobby and your room. Please know that we have strict quality control standards that are meant to prevent a situation like yours from occurring. In response to your comments, I have met with hotel management and staff to find out how such an experience occurred and to determine a system for preventing a repeat occurrence.

It's not common that we get the sort of feedback you provided, and although it is discouraging to read, it will help us make our hotel even better in the future. Let me apologize again that your stay was not completely satisfying, and assure you that we will continue to listen to our guests in forums like this one or directly (please visit our website and click the Contact Us link at the bottom of the page). I hope we have addressed your concern satisfactorily, and that you would give us the pleasure of having you as a guest again at this hotel or any other Extended Stay Hotels(sm) brand location in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scarborough, Maine
1 review
Reviewed September 25, 2012

I have been a guest at this hotel since June 7, 2012 and my experience has been a terrific one. Whether it be something I need from the Housekeeping Staff or something from the front desk they are always courteous and professional. When I learned Aja was only in her position for a couple weeks I was astonished. She seemed to me to be someone who had been with the Hotel like several years anyway. Always, a smile and wanting to help the guest to be comfortable. She now has become the Mgr. and I am sure this Hotel will flourish in many ways. Glen who works the 3-11 shift is so great too. He has always been helpful and friendly and wow can he multi-task. Aja too. I have been witness to this many times. Heather, I understand is the Asst. Mgr. now and what a good choice. I met her when she was in housekeeping and she really stood out to me with her wanting to do a good job. Yet, all the housekeeping staff I dealt were good. I have family who vacation in ME and will definitely tell them about ESA. Geralyn

Room Tip: I enjoy the backside of the hotel because there are the trees and plants to enjoy. The grounds are k...
See more room tips
  • Stayed June 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Giselle10_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Portland - Scarborough, responded to this review, October 1, 2012
Thank you for choosing to stay at our hotel and for taking the time to provide feedback about your stay. One of the greatest rewards of my job is receiving encouraging feedback such as yours. Our staff takes pride in creating a memorable, exceptional “home away from home” for our guests. Hearing that we have accomplished that goal means that we have delivered you the value and experience you expect and that means the world to us.

Thank you again for your positive comments. It was a great pleasure for me to read them and I have shared them with our entire team. We look forward to hosting you once again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Scarborough
0.9 mi away
Homewood Suites by Hilton Portland
0.7 mi away
Fairfield Inn Portland Maine Mall
0.2 mi away
Residence Inn Portland Scarborough
Show Prices
Show Prices
Show Prices
2.5 mi away
Best Western Merry Manor Inn
Best Western Merry Manor Inn
#2 of 13 in South Portland
1,259 reviews
1.3 mi away
Hampton Inn Portland Airport
Hampton Inn Portland Airport
#1 of 13 in South Portland
758 reviews
2.1 mi away
Americas Best Value Inn-Scarborough/Portland
Show Prices
Show Prices
Show Prices

Been to Extended Stay America - Portland - Scarborough? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Extended Stay America - Portland - Scarborough

Property: Extended Stay America - Portland - Scarborough
Address: 2 Ashley Dr, Scarborough, ME 04074
Phone Number:
Location: United States > Maine > Scarborough
Amenities:
Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #6 of 13 Hotels in Scarborough
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Extended Stay America - Portland - Scarborough 2.5*
Number of rooms: 92
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Extended Stay, Expedia, Hotwire, Travelocity, Hotels.com, Cancelon and Priceline so you can book your Extended Stay America - Portland - Scarborough reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Extended Stay America Portland - Scarborough Hotel Scarborough
Extended Stay America Scarborough
Extended Stay Scarborough
Scarborough Extended Stay America
Extended Stay America - Portland - Scarborough Maine

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing