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“Not just any port in a storm”

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Homewood Suites by Hilton Portland
Ranked #1 of 13 Hotels in Scarborough
Certificate of Excellence
Woodstown, New Jersey
Level Contributor
172 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
“Not just any port in a storm”
Reviewed July 9, 2013

When our flight out of Portland Jetport was cancelled and there was no room at the inns onsite, the Homewood Suites came to our rescue. A short complimentary van ride from the terminal brought us to this quiet location. Suite was spacious and clean and staff friendly and helpful. The can was waiting in the morning, ready to take up back to catch our flight. There are restaurants within walking distance and complimentary breakfast. We couldn't have asked for anything more when our travel plans went awry.

  • Stayed June 2013, traveled as a couple
    • Value
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Helpful?
1 Thank mikencarol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kim_dennis, General Manager at Homewood Suites by Hilton Portland, responded to this review, July 19, 2013
Hi mikencarol,
You are so great to have sent in a nice review of our hotel on TripAdvisor....even when you were displaced because of your cancelled flight from the nearby Portland Jetport! We work closely with USAirways to provide a restful layover while unexpectedly in Portland. We are so glad you found our complimentary airport shuttle service so helpful and timely. We hope you plan some time to come back to Portland, ME!
Warmest Regards,
Kim Dennis
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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637 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
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English first
Bangor, Maine, United States
1 review
Reviewed July 9, 2013

My job puts me on the road more often than not. It certainly takes a lot of the pain of being away from home when you have a warm inviting place to stay. Nice job Homewood Suites, keep up the good work.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Howard S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kim_dennis, General Manager at Homewood Suites by Hilton Portland, responded to this review, July 19, 2013
Hi Howard S,
I love the title you chose for your nice review of our Homewood...."Home away from home". Thank you! We all enjoy providing a homelike atmosphere to our guests and I am so pleased that you feel like this is your home when you are working in our neighborhood! We hope to see you again soon.
Warmest Regards,
Kim Dennis,
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 8, 2013

We stayed here for 5 nights. Worked well. Breakfast & the mon-thurs dinner were fine - convenient. Also a brew pub on the premises and a Christmas Tree Shop across the street in case you forgot anything. My daughter is in a wheelchair and we had an accessible room. Switches were low enough as was the micro/cooktop/sinks & thermostat. There was a paddle fan in the bedroom which was nice. I worked from the room for two days and it was quiet with good wi-fi and a nice small business center.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lyn234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kim_dennis, General Manager at Homewood Suites by Hilton Portland, responded to this review, July 19, 2013
Hi Lyn234,
Thanks for writing such a nice review about us on TripAdvisor! Isn't Sebago a great little brew pub!? We are glad you enjoyed the area, and that you found your suite a good place to spread out and do some work. I am pleased that your daughter thought that we were comfortable for her and I think the ceiling paddle fans make all the difference to keep the suite cool. Come back soon!
Warmest Regards,
Kim Dennis
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brooklyn, New York
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed July 8, 2013

We stayed here for three nites over the long weekend and thoroughly enjoyed our stay. Facilities were well-kepted and clean. Location is less than 10 minutes from downtown Portland but close to Scarborough Marsh and Nature Center. Breakfast was good with good variety and selections. Prices were high for Homewood Suites, but it was the holiday weekend, and Portland is fast gaining popularity among vacation places.

We were most pleased with the service at the hotel. Ice water, infused with oranges one day cucumber and lemon another, was a welcome sight upon entering the hotel from the summer heat outside. Breakfast time was very busy and hectic, but staff never flustered, worked hard and thanked us with a genuine smile as we headed out. Manager and front staff on duty on July 4th afternoon spent time helping us with tips on parking for the fireworks, places to visit around the area. All in all, we had a wonderful stay at the hotel and a great time in the Portland area.

Highly recommend.

Room Tip: Even though it seems close to the expressway, but our room is very quiet, facing the courtyard.
See more room tips
  • Stayed July 2013, traveled with family
    • Value
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    • Service
Helpful?
Thank NewToSH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kim_dennis, General Manager at Homewood Suites by Hilton Portland, responded to this review, July 19, 2013
Dear NewToSH,
What a great review you wrote about our hotel! Thank you! Every morning, our Homewood Team meets for a Huddle...guess which review I read to them all!!??!! YOURS! We are so glad you enjoyed the Fruit/Veg Infused Water; it is quite refreshing and very popular with our guests. We hope you'll plan another trip our way in the near future!
Warmest Regards,
Kim Dennis
General Manager
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Claremont, New Hampshire
Level Contributor
4 reviews
3 hotel reviews
Reviewed July 5, 2013

The hotel is clean and quiet and the staff is friendly. There is a full free breakfast with hot and cold choices and a good selection of food. There is complementary shuttle service to the Old Port at specific drop off and pick up times. We like to stay at the Homewood Suites when we go to Portland, Maine.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank jlhhjh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kim_dennis, General Manager at Homewood Suites by Hilton Portland, responded to this review, July 19, 2013
Hi TripAdvisor Member!
Thanks for the great review of our hotel on TripAdvisor. Our staff takes pride in keeping our beautiful hotel clean and also enjoys offering genuine hospitality to our guests. I hope you make it back our way soon!
Warmest Regards,
Kim Dennis
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Suffield, CT, United States
1 review
Reviewed July 3, 2013

We completely enjoyed our weekend get a way here. Friendly staff and very clean accommodations. Close to shopping and the highway. The complimentary breakfast was great. I would come back again in the future.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Mary C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kim_dennis, General Manager at Homewood Suites by Hilton Portland, responded to this review, July 19, 2013
Hi Mary C,
We are so glad that you'll want to come back in the future! And thanks for saying so on TripAdvisor! Our hotel location is perfect for a weekend getaway and I am so happy that you enjoyed your visit.
Warmest Regards,
Kim Dennis
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Berlin, United States
1 review
Reviewed June 27, 2013

We stayed for 3 nights in a 2 bedroom suite to attend a local wedding, and we really enjoyed the pool, basketball court, and the complimentary buffet breakfast daily. The room was clean, beds were very comfortable, and loved the extra pillows. The staff was friendly and helpful. Very close to stores and food. We would definitely stay here again!

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Renee H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Portland

Property: Homewood Suites by Hilton Portland
Address: 200 Southborough Dr, Scarborough, ME 04074-5904
Phone Number:
Location: United States > Maine > Scarborough
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 13 Hotels in Scarborough
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Portland 3*
Number of rooms: 92
Official Description (provided by the hotel):
Our indoor pool and Jacuzzi will keep all children, young and old, entertained. ... more   less 
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Also Known As:
Homewood Suites By Hilton Portland Hotel Scarborough
Homewood Suites Scarborough
Portland Homewood Suites
Portland Hilton
Homewood Suites By Hilton Portland Maine/Scarborough

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