To start, I've never given anything a terrible score before this. I've never even given a poor review, but they deserve it.
Here's what happened. I arrive and they acknowledge the reservations which were made through hotwire. They say, "For an extra $20 we will upgrade you to a room with two beds." I said, "we should already have two beds, the room was reserved for four people. How are we going to sleep with four people in one bed." Anyway, I very quickly became angry - which just doesn't happen. After going back and forth for a bit, I asked to speak with the manager. Same thing all over again, they blamed it on hotwire not being a reliable company. (I've booked dozens of hotels through hotwire and I've never had any problems with any of my bookings before this one)
I believe the problems here goes all the way to the top. The head manager or owner has, obviously, decided that it would be a good idea to rip off travelers, whom they will never see again. I own my own business and if there is a problem, we will always fix it. They need to do the same. They had rooms with two beds. They should have given us one instead of charging extra for it. PERIOD
Don't go here, unless you like throwing away twenty dollar bills.
- Official Description (provided by the hotel):
- Welcome to the Ramada Saco, Maine. Our hotel is in Southern Maine and 5 mile from Old Orchard Beach. We are Saco's only Hotel & Conference Center featuring 4,000 square feet of meeting & conference space. Ramada Saco invites you to enjoy our beautifully decorated and spacious guestrooms. Enjoy our deluxe full hot continental breakfast, seasonal outdoor heated pool, free in-room wired high speed Internet access, on site laundry facilities, free local calls, free daily newspaper, Wyndham Rewards and so much more! Traveling on business or pleasure? Our hotel is located next door to Southern Maine Sportszone and across the street from Maine Hockey Group Ice Arena, home of the Portland Jr. Pirates. We are minutes away from the Biddeford Crossing Shopping Center along with University of New England. The Maine Mall located in Portland is 10 miles North, and the World famous L.L. Bean Flagship Store & Freeport Outlets is 30 miles North, don t forget about the Kittery Outlets just 35 miles South of the hotel. While visiting the beautiful Southern Maine Coast enjoy some of our local Festivals throughout the season. Saco/Old Orchard/Biddeford offers Beaches, Golf, Ice Skating, X-Country Skiing, Amusement Parks, & Saco Museum. Visit Walker Point in Kennebunkport enjoying more shopping & fine dining. ... more less
- Reservation Options:
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- Also Known As:
- Ramada Saco Hotel Saco
- Holiday Inn Saco
- Saco Holiday Inn Express
- Ramada Saco/Old Orchard Beach Area Maine