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“Unfriendly miserable staff.”
Review of The Market Basket

The Market Basket
Ranked #15 of 25 Restaurants in Rockport
Cuisines: American
More restaurant details
Restaurant details
Good for: Families with children
Dining options: Lunch, Breakfast, Dinner, Seating, Takeout
Camden, Maine
Level Contributor
5 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
“Unfriendly miserable staff.”
Reviewed August 7, 2013

I have shopped here for many years even tho' the coffee is usually like the staff, on the cold and bitter side and often there is a nasty after- taste which tells me the caraffes are not being thoroughly washed daily. The pastries are OKAY but not really out of this world and are priced like we are in NYC, not Maine. No, they are far better and far less expensive in NYC.

The store is generally well-stocked with nice fare, which works well for a last minute dinner party HOWEVER the staff all seem like they don't give a damn about you, regardless of if you are a regular coming in daily and repeatedly spending $400.00 or more; it is as if they HATE their job. They absolutely NEVER welcome you nor do they thank you or acknowledge you.

Service is PAINFULLY PAINFULLY SLOW. Like, as in RIDICULOUSLY SLOW. Like, plan your baby labor a month ahead slow. You could have a heart and kidney transplant waiting for deli items and a cupcake. They won't even break a bead of sweat thinking you just may have someplace else to go in the next hour or two.

I have been going here for over 10 years, mostly because it is on my way to work and I get myself in the mindset to be ready for horrendous service and. I know that while I am waiting, I can catch up on my e.mails in the lineup for a cold coffee and an apricot square.

The browbeaten staff begrudgingly serve you and seemingly cannot wait for you to leave. It is not just me, it is everyone in every lineup People CONSTANTLY COMPLAIN, they walk out, shaking their heads, having had no idea it took so long to get a bagel or a a baquette; they frown and discuss it outside, they ponder,they question WHY they do not deserve as much as a friendly comment like you would get at a 7-11.

The staff at the Market Basket are just PLAIN RUDE and UNSKILLED, UNTRAINED and MISERABLE. WHAT IN THE WORLD is the owner of this business doing to make them so unhappy at their job creating, preparing and serving great food to eager customers ... while, she is making us, her customers feel like we are dogsh** on their shoes???? BTW, thank you to the great chefs and cooks in the kitchen who create the delicious entrees and pastries that keep us all coming back. FIRE THE BOSS!

The staff turnover is alarming in my opinion.

Thankfully, there are new places opening up in nearby Rockland and it is worth my while to go to a new place even if it is ten minutes further away. I like to start my day with a positive smile, not a scowl.

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
5 Thank Sonia545
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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64 reviews from our community

Visitor rating
    24
    21
    11
    2
    6
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Italian first
  • Any
English first
Warren, Maine
Level Contributor
14 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“treats and more treats”
Reviewed May 14, 2013

Bring an instant look of love and gratitude to the face of your friend, bring the chocolate nemesis cake from the MB. De-lish. I love the hummus, the croutons, the beer selection. yumm.

  • Visited April 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank carolynb408
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland
Level Contributor
67 reviews
49 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
“Not sure it should be considered a restaurant...more of a take out deli”
Reviewed March 29, 2013

Stopped in with a friend to grab something quick to take with us. I had turkey soup (yummy) and a 1/2 of a grilled cheese and she had a sandwhich and a bit of cucumber salad...salad was good, we each had a pastry treat...I got a fig bar (eh) and she got a muffin (eh)....This is a local place for me, and I used to frequent it quite often...just did not hold the same appeal for me this time. I will give it another chance...

  • Visited March 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank sweetpea92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kansas City, Missouri
Level Contributor
16 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“Great Sandwiches and Pastries”
Reviewed October 28, 2012

We stumbled on this little gem and gave it a whirl. We had excellent sandwiches, one hot, one cold and soup. We shared a pastry for dessert that was the best sweet of our entire 10-day trip. We stocked up on some wine and other gourmet goodies. It would be nice if they had more comfortable dining chairs but clearly they do more take-out business than dine-in. I would put this on my itinerary again if I were in the area.

  • Visited October 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank ShowMeGirly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
177 reviews
95 restaurant reviews
common_n_restaurant_reviews_1bd8 84 helpful votes
“Nothing Special”
Reviewed October 11, 2012

We went here to get a take out dinner while we stayed at the Camden Country Inn. They did not offer any dinners, only deli meat sandwiches which were ok but not great. The Hermit cookie was great we bought there so maybe you should try the baked goods, but skip the sandwiches. The staff were not especially attentive or friendly. I will not most likely visit here again. In Camden there are lots of other places to eat.

Visited October 2012
Helpful?
2 Thank Travelleranddog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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