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Hampton Inn by Hilton Presque Isle
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Reviews (599)
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448
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6
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All reviewssoup and saladplace to staycomplimentary breakfast isbusiness tripbreakfast bararoostook countycomfortable bedsvery nice stayup to datefitness centernice poolvery nice hotelyogurtdefinitely stay here againcookieshot tubconvenient location
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424 - 429 of 599 reviews
Reviewed April 5, 2014

Beautiful hotel but we went swimming within 30 minutes of arrival. 6 of the 8 people were burned by the chlorine! We checked out after taking showers but our entire trip was ruined because of this incident!

Stayed: April 2014, traveled on business
Review collected in partnership with Hampton
Thank Cara R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PQIMA, Director of Sales at Hampton Inn by Hilton Presque Isle, responded to this reviewResponded April 8, 2014

Dear Cara R,

We are baffled as to how you suffered Chlorine burns. Our water is tested twice per day in house, along with a constantly monitored system that audibly alerts us if there is a change in the water quality. This system is monitored by an external company 24/7. We checked the book for the date of your arrival and the levels were well within the State of Maine requirements. We are however very sorry to hear that your stay with us was spoiled. Thank you for taking the time to review our hotel.

With very best wishes.

Jan Lucas
Director of Sales

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 3, 2014

We found this hotel to be very well kept and we had a very comfortable sleep.This hotel is close to a lot of shopping and there are a lot of eating facilities close by.Overall we had a lovely two nites here.The complimentary breakfast was very good as well.

  • Stayed: March 2014, traveled as a couple
    • Value
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Review collected in partnership with Hampton
Thank Wendy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PQIMA, Director of Sales at Hampton Inn by Hilton Presque Isle, responded to this reviewResponded April 5, 2014

Dear Wendy B,

We are so pleased to read your review and see that you enjoyed our comfortable beds, our amenities, complimentary breakfast and our close proximity to shops and restaurants. That you too praised our staff for being friendly will be met with big smiles at our next morning meeting!

Thank you for taking the time to review us, we look forward to welcoming you back in future.

With very best wishes.

Jan Lucas
Director of Sales

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 2, 2014

Gracious and helpful even through they had some renovations going on. A very clean and nice place to stay. Friendly staff. Breakfast bar is well stocked with a friendly helpful attendant. Rooms are very clean and of a large size for a motel room. Washroom was also rather large with lots of vanity space.

  • Stayed: March 2014, traveled on business
    • Value
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Review collected in partnership with Hampton
Thank Bob H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PQIMA, Director of Sales at Hampton Inn by Hilton Presque Isle, responded to this reviewResponded April 5, 2014

Dear Bob H,

We are so pleased that you enjoyed your stay with us, that you found us clean and comfortable, and that our staff showed you true "Hamptonality".

I will make sure your review is read at our morning meeting and know there will be big smiles all round! Thank you for taking the time to review us.

We look forward to welcoming you back to the Presque Isle Hampton Inn in future.

With very best wishes.

Jan Lucas
Director of Sales

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 24, 2014

The staff and facilities at Presque Isle's Hampton inn are 5 star. From the time we entered the Inn our ever need was met with excellence and a smile. They made our stay an enjoyable experience. I would recommend this Hampton Inn to anyone going to the Northern Maine area. You will feel like you are in a resort setting.

  • Stayed: March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Hampton
Thank bobbyb446
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PQIMA, Director of Sales at Hampton Inn by Hilton Presque Isle, responded to this reviewResponded March 27, 2014

Dear bobby446,

Thank you so much for your very kind review of our hotel. We are thrilled to hear that you found us to be comfortable and welcoming. Our staff work hard to show our family of guests true "Hamptonality" and reviews such as yours show the hard work is winning!

We look forward to welcoming you back to the Hampton Inn Presque Isle in future.

With very best wishes.

Jan Lucas
Director of Sales

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 20, 2014

The Hampton Inn was clean with an updated look. It had a fireplace in the lobby, which was large and accommodating with many tables, an eating bar, TV, nice breakfast in the a.m. Staff were attentive and friendly. I wish I had time to visit the gym, but was unable to. I would definitely go back.

  • Stayed: March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Ronda M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PQIMA, Director of Sales at Hampton Inn by Hilton Presque Isle, responded to this reviewResponded March 23, 2014

Dear Ronda M,

We are so pleased to hear how much you enjoyed your stay with us, and that as well as enjoying most of our amenities, we showed you true "Hamptonality"!

I will share your comments with our staff at our morning meeting and I know they, along with I thank you for taking the time to review us.

We look forward to welcoming you back to the Hampton Inn, Presque Isle and hope on your next visit you have time to enjoy out fitness center.

With very best wishes.

Jan Lucas
Director of Sales

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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