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Clarion Hotel
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Reviews (626)
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All reviewsroom was cleanold portfront desk staffpool and hot tubomeletconvenient locationshuttle servicefree shuttlecoffee makercookiesdowntownamtrakmainesurgeryproximity
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Reviewed November 25, 2011

We use the Clarion when needing an easy place to stay before flying out early the next morning, or taking the bus, or when needing to be at Maine Medical Center early in the morning. The hotel is a little worn around the edges but nothing too awful. We asked for an updated room and the one we received was nice. The beds are very comfy and believe me, I'm picky. Bedding is good quality, room was spotless, bathroom in decent shape. We had no WiFi issues in our room on the third floor. The coffee offered in the lobby was actually good, rare in most hotels of any quality. Best of all was the price. We paid $86 with a AAA discount on their website. I would not hesitate to return when needing a good hotel of great value.

Room Tip: Ask for an updated room when making your reservation.
  • Stayed: November 2011, traveled with family
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Thank seedlady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg M, Front Office Manager at Clarion Hotel, responded to this reviewResponded February 22, 2012

Thank you for taking the time to share your positive experience with us. As far as the aesthetics of the hotel, we are constantly working to improve our buildings appearance, as well as the comfort and quality of our rooms. It makes me happy to know that the bed was comfortable and you got a good night’s sleep, and that your morning was started with a good cup of coffee. We strive to make our guests feel at home!

Again, thank you for choosing to stay with us on your trip to Portland, and we hope to see you again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 11, 2011

To stay at the Clarion is like staying with friends, The staff are so helpful and very friendly. Greg, Blaine, the young fellow who drives the van, and the kitchen staff are great.
The food is excellent with a great breakfast buffet. The rooms are very clean and updated to be more relaxing. So nice to have a fridge and micowave in your room along with a coffee machine. Nice touches. The exercise and pool rooms are great. Also the compilmentary coffee for the guests is a nice bonus. The beds are comfortable and lots of nice pillows. The whole staff are very pleasant.
Our stay at the Clarion was the best and we will return year after year. Way To Go!

Room Tip: If your travelling with a group the joining rooms are great.
  • Stayed: October 2011, traveled with family
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Thank Margie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg M, Front Office Manager at Clarion Hotel, responded to this reviewResponded February 22, 2012

Thank you Margie P for your kind words about our staff. Your compliments will be passed along to Greg, Blaine, the bellman, and our entire kitchen staff. We pride ourselves on our customer service and I can honestly say that we have a fantastic guest services team who genuinely care about our guests.

We look forward to seeing you again year after year!

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Reviewed October 11, 2011

In the summer of 2010, we spent 86 days at the Clarion when our son was in a serious car accident and was in the Maine Medical Centre. The Clarion staff went above and beyond to make our stay feel like home. The General Manager, Greg, equipped our room with a fridge so we could keep groceries, made it possible for us to reduce our costs in many ways. Blaine at the front desk treated us like royalty. The kitchen staff were there to greet us every morning with a smile and always asked how Andrew was doing.

We went back to the Clarion this past weekend - October 7 - 10 to take Andrew back to meet the wonderful people who took such good care of us while he recuperated at Maine Med. We cannot thank them enough - they welcomed us back with open arms and were so happy to finally meet the miraculous Andrew! The upgrades they had done in the past year to the rooms were wonderful and we would recommend anyone travelling to Portland to stay at the Clarion. I know we will be visiting them again.

  • Stayed: October 2011, traveled with family
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1  Thank Becky M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg M, Front Office Manager at Clarion Hotel, responded to this reviewResponded February 22, 2012

Thank you so much for the kind words! Though the circumstances were not the best, we greatly enjoyed having you as our guests for the extended amount of time you were here. Your comments have been relayed to Greg and Blaine, who are both very glad that they were able to lend a helping hand in such a trying time.

We look forward to seeing you again, and thank you for choosing to stay with us!

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Reviewed October 10, 2011

purchased on priceline so the rate was nice. The lobby looks nice and the staff was pleasant but the room was a bit weathered. This could be where they put the priceline folks as in there may be some updated rooms elsewhere so I would ask. Not much going around the property for restaurants and such but downtown is probably less than a ten minute ride. No refrigerators but I was told by another they are available upon request (if they are not out of them yet). this would be a 4 or more with an updated room.

Room Tip: ask for an updated room!
  • Stayed: October 2011, traveled solo
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Thank yodiyada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg M, Front Office Manager at Clarion Hotel, responded to this reviewResponded February 22, 2012

We appreciate you taking the time to share your experience. In response to the rooms, we are constantly upgrading, trying to hold every room to the same quality that our guests expect of us. As far as refrigerators and microwaves are concerned, we do have Business Class rooms available; however, these rooms are not typically what Priceline.com rooms automatically book into, but we are always willing to switch your reservation to a Business Class if one is available.

Again, thank you for staying with us and we appreciate your comment.

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Reviewed October 6, 2011

This was a 1 night stop in Portand on a 7 night trip thru NE. Just wish we would have spent more time in Portland. Do not stay here if you plan to walk downtown- drive or take a cab. Our room was spacious (no fridge or hairdryer though.....) and very clean. The breakfast looked a bit expensive for what you got but there was Denny's that was really close.

  • Stayed: September 2011, traveled as a couple
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Thank Pharmgirltn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg M, Front Office Manager at Clarion Hotel, responded to this reviewResponded February 22, 2012

Thank you for taking the time to post your rating! We appreciate your comments, and we are glad you enjoyed your stay with us. As far as the hairdryers and refrigerators, we do have them available. Refrigerators are in our business class rooms, though they do tend to sell out quickly, and there are hairdryers in every room, enclosed in a black bag that is hanging in the closet. We recently upgraded our hairdryers to ones that are not attached to the bathroom wall.

Again, thank you for staying with us and we look forward to seeing you again when you come back to spend a little more time in Portland!

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