We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Great location and excellent staff”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Holiday Inn Portland By The Bay
Ranked #11 of 19 Hotels in Portland
Dallas, Texas
Level Contributor
121 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
“Great location and excellent staff”
5 of 5 bubbles Reviewed October 5, 2012

This was everything you expect and want in a hotel. While not lavish and fancy, they did everything right. Excellent customer service from the time you checked in until the time we left. Every request we had including extra nights, restaurant recommendations and watching a bag for us was met with a smile. The room was clean, large, well equipped and had a great view of the bay. The location was close to many attractions and was within walking distance to restaurants and the port area.

Room Tip: get an even room number for a view of the bay
See more room tips
  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lyoto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,042 reviews from our community

Traveler rating
    334
    448
    171
    56
    33
See reviews for
211
431
51
170
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (251)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Whitefield, New Hampshire
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed October 5, 2012

My stay at Holiday Inn Portland by the Bay was a great experience! The staff was very attentive and saw to my every need. As a platinum member, my room was upgraded to the top floor with the most spectactular view of the bay! The entire hotel was impeckably clean and bed was super comfortable! When my 88 year old father joined me for an event across the street at the civic center, they assisted him with vallet parking at no charge! I ate all my meals in the restaurant which was attached to the hotel and enjoyed great food and friendly service. The breakfast buffet is loaded with a great variety of breakfast items and at dinner, you have to try their baked scallops!! There was never ending coffee and juice set up in the lobby and an office center where I could print my boarding passes at not charge! I definately would stay here again! Thanks for such a memorable visit to the Pinetree State!

  • Stayed May 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Paula C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Woodsboro, Maryland
Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed October 2, 2012

We just returned from trip. Maine and hotel very friendly. Upgraded to room 626 with great view of bay, corner room, great location. Dined in restaurant on lobster and had breakfast there as well. Good prices. Walk not to bad to places and they suggested Foreplay for Nascar race and it was perfect. Had a few drinks in bar(thanks Carol), it was a cozy combo of various seating type areas and a bar. This hotel more reasonably priced than others with bay view and I think staying 2 blocks from main drag much nicer.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank maria b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Level Contributor
29 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed October 2, 2012

Our stay at Holiday Inn Portland by the Bay between 9/19 and 9/24 was a great experience. The front desk staff both AM and PM went above and beyond to accomodate our needs . This hotel is truly focused on guest services. From the all day/all night access to complimentary coffe and juice in the lobby, to the complimentary shuttle which will take you to the waterfront upon request, we could not be more pleased. In addition to the needs of our large group attending our Coast Guard Reunion, the staff managed to assist a weekend wedding and wedding guests, along with additional guests from the cruise ships docking overnight in the bay. The staff and especially the Manager were exceptional. First morning we had a problem in the restaurant which we reported to the Manager, he immediately took care of the issue and also gave us a credit toward our next breakfast. Don't understand the reviews about location, we had a beautiful view of the waterfront from our room and we were right across the street from the Museum. Everything in Portland is on top of a hill which looks over the waterfront, hotels closer to the bay wouldn't provide the view we had. The shuttle which picked us up at airport within 15 minutes of our pick up request, took us anywhere we wanted taround the waterfront also picked us up within 5 or 10 minutes of our request when we called.

Room Tip: ask for a room up high with a view of the bay
See more room tips
  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bobbidal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management3, Manager at Holiday Inn Portland By The Bay, responded to this review, October 8, 2012
On behalf of the entire staff, many thanks for your praise. We always strive for guest safisfaction, and when someone takes the time and trouble to post just a glowing review it means a great deal to all of us. We are proud of what we do, and appreciate the acknowledgement. Thank you and your entire group. We enjoyed having the Coast Guard with us!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lake Texoma
Level Contributor
92 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 bubbles Reviewed September 29, 2012

Hotel, rooms, employees are great. But the location is not as good as I expected. It's quite a walk to Old Town. Not as bad going as it is getting back to the hotel after dinner and libations. Free parking is a plus, but the lots fill up with cars for the museum and surrounding areas and younger folks not minding the walk will park there for free on weekends so guest have a hard time finding a spot.. We drove to Old Town and paid for parking.
Front desk was exceptional - check in and out was very efficient.
Thought total fo $208 was kinda pricey for not being closer to Old Town.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mary Gail U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, IL
Level Contributor
55 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed September 28, 2012

We stay once a year at the Holiday Inn for a quick business trip and the hotel, staff and surrounding area never fails to amaze me. The staff is kind and courteous, the rooms are always clean and comfortable and the views are spectacular. The onsite restaurant has delicious breakfast and fabulous service.

  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Allison M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore
Level Contributor
64 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed September 24, 2012

So far, so good! Check-in was a breeze; staff were courteous and are willing to assist in every way! The room is small but it is clean and it smells very nice. The linens are especially great - soft and smell very nice!

  • Stayed September 2012, traveled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank timeshare2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Portland hotels
0.2 mi away
The Westin Portland Harborview
0.3 mi away
Portland Harbor Hotel
Portland Harbor Hotel
#4 of 19 in Portland
4.5 of 5 bubbles 1,282 reviews
0.6 mi away
Hilton Garden Inn Portland Downtown Waterfront
Show Prices
Show Prices
Show Prices
0.6 mi away
Hampton Inn Portland Downtown - Waterfront
0.2 mi away
Courtyard Portland Downtown/Waterfront
0.8 mi away
Residence Inn Portland Downtown/Waterfront
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Portland By The Bay? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Portland By The Bay

Property: Holiday Inn Portland By The Bay
Address: 88 Spring Street, Portland, ME 04101
Phone Number:
Location: United States > Maine > Portland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Romantic Hotel in Portland
#8 Business Hotel in Portland
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Portland By The Bay 3*
Number of rooms: 239
Official Description (provided by the hotel):
When you visit the historic, exciting and alluring waterfront City of Portland, why not stay in the midst of it? Award-winning hotel with elegant decor and spectacular views. Just steps away, the Old Port thrives with unique shops, diverse restaurants and a working waterfront. Turn the corner and Portland's new Arts District surrounds the Hotel with the art museum, Children's Museum, galleries and historic homes. The L.L. Bean Factory Outlet Store and Civic Center are only a block away! Jetport is 10 minutes away; courtesy vans are available. Choose from Executive Rooms, Suites and Double/Double Rooms. For your meetings and conventions, let us show you our 14,510 sq. ft. of meeting space and our 12,500 sq. ft. exhibit hall. Our convention coordinators will handle all of your meeting details, including spouse tours and island lobster bakes! Let us show you the pleasure of business in Maine, BY THE BAY. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Expedia, Hotwire, Hotels.com, Priceline, Travelocity, Booking.com, TripOnline SA, getaroom.com, Cheap Tickets and HotelQuickly so you can book your Holiday Inn Portland By The Bay reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Portland By The Bay Hotel Portland
Portland Holiday Inn
Holiday Inn Portland By The Bay Maine

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing