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“great value friendly staff”

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Fireside Inn & Suites Portland
Ranked #16 of 21 Hotels in Portland
Reviewed October 28, 2012

Staff is great Place is neat and clean

Breakfast is nice - better than eggs and bacon that others try to do, but fail.

Swimming pool is a nice feature. Very convenient to 95. Mall is a quick trip two exits - one dollar toll.

Nice to have king bed, rather than two doubles

Nice Sunday newspaper at front desk

Kohl's, Shaws, Panera right across the street. Everything you need is nearby. CVS is very close,

Room Tip: Phone book is outdated Has been several years since they took over from the previous hotel.. They...
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  • Stayed: October 2012, traveled with family
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Thank bigronaldo40827
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
firesideinnportland, Front Office Manager at Fireside Inn & Suites Portland, responded to this reviewResponded October 29, 2012

Thank you for sharing your feedback regarding your stay at the Fireside Inn & Suites Portland. We are happy to hear you were able to take advantage of our amenities and location. We have a wonderful restaurant on property serving breakfast and dinner. The indoor swimming pool is heated and during the summer months our outdoor pool is open too! Our friendly staff will be here to welcome you on your next trip to the Portland area. Thanks for your business!

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473 - 479 of 658 reviews

Reviewed October 27, 2012

The fireside inn is a good value for the Portland area, about half of the cost of hotels in the old port section. The hotel itself is OK, just time for a remodel. The staff was friendly except for the one young female manager who was a [--].
The free breakfast is pretty sad, but the restaurant onsite is pretty good.
The hotel is located across the street from a grocery and a department store, which was nice for us.
Cab fair to the old port area is about $20.

  • Stayed: October 2012
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Thank Jlrith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 25, 2012

I have been traveling for over 25 years, and I have yet to have a good cup of in room coffee (outside of ordering room service). Then, I skirted the franchises in Portland Maine and stayed at the Fireside Inn. Finally, a great cup of coffee! It was hard to believe. It was a Keurig brewer with Green Mountain Coffee. It was wonderful! I have ended my search.
I realize that it is such a little thing, but you would think that other hotels could get this right.
Other than that, everything else was fine. I checked stopped by the indoor pool, and didn't have a chance to try the restaurant for breakfast to dinner.
They also use nice soaps and such. It's Bath & Body Works.

Room Tip: I heard that they have fireplace rooms. My room was on the inside and was very quiet.
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  • Stayed: October 2012, traveled on business
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1  Thank H2OGuy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
firesideinnportland, Front Office Manager at Fireside Inn & Suites Portland, responded to this reviewResponded October 27, 2012

Thank you for sharing your feedback with us about your stay at the Fireside Inn & Suites Portland. We’re delighted to hear you enjoyed your stay. We appreciate the kind words and happy to know we impressed you with our coffee selection, as well as our use of Bath & Body products. Our Keurig machines are brand new and have been very popular! These are standards you will come to find in all our Fireside Inns in Maine and New Hampshire. Thank you for staying with us and hope to welcome you back soon.

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Reviewed October 24, 2012

My wife and I stayed on a business trip recently and had a wonderful experience. Maggie was great in the lounge and the front desk staff were top notch. Clean, comfortable, and appealing guest rooms too!! Thank you

  • Stayed: October 2012, traveled on business
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Thank LucerneInn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
firesideinnportland, Front Office Manager at Fireside Inn & Suites Portland, responded to this reviewResponded November 1, 2012

Thank you for sharing your positive experience on TripAdvisor about your recent stay with us at Fireside Inn and Suites Portland. We are glad to hear you stayed with us comfortably while on business. Maggie is our full time bartender and will be thrilled to know she could help contribute to your wonderful experience. We appreciate the kind words and look forward to seeing you again soon.

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Reviewed October 21, 2012

We had no place to stay as the motel we originally book was substandard and we refused to stay there. We google on the GPS and we arrived at the Fireside. They had a double room with two double beds, with a very reasonable price, last minute on a Saturday night. Staff were pleasant, polite, and very helpful. The place was well lit, clean and very comfortable. The room was spacous, clean, comfortable, and well taken care of . the Bed was comfortable. I would recommend this inn. I didnt see any of the other "negatives" the other reviewers wrote about. It wasnt noisey or dirty. It was a plus that it wasnt located in the middle of downtown. I was pleased.

  • Stayed: October 2012, traveled with family
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Thank TMBNewcAstleMaine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
firesideinnportland, Front Office Manager at Fireside Inn & Suites Portland, responded to this reviewResponded October 24, 2012

Thank you for your review of the Fireside Inn and Suites in Portland. We are happy to hear you found us and we could accommodate you last minute. We appreciate the compliments of our staff and the rooms. We hope to see you again on future travel!

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Reviewed October 21, 2012

Needed a room for one night while attending a workshop in Portland and didn't want to spend much. Did a Hotwire and wound up here for < $100. Received a room with 2 doubles ... didn't know places still used doubles. Room was clean, bath small but clean. Hallways are really dingy. Breakfast was ok. Did a Hotwire last year and wound up at HoJo's down the road which was a much better room. Like another recent reviewer I too got hit with a $10,000 preauthorization on my credit card. Looks like they need some training at the front desk. We lived through one night but were glad it was only one. This was a classic case of you get what you pay for.

  • Stayed: October 2012, traveled as a couple
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1  Thank ccninports
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
firesideinnportland, Front Office Manager at Fireside Inn & Suites Portland, responded to this reviewResponded October 24, 2012

Thank you for your feedback regarding your stay at Fireside Inn Portland. We are glad to hear your room was clean and comfortable, and you took advantage of our complimentary continental breakfast. We apologize for any extra authorizations you may have experienced on your card by booking online through a third party website. You were checked in by the front desk manager and she explained to you that she did not cause this to happen. Our hotel has no record of these authorizations. This is not an issue with front desk training; it is an issue with booking online and your bank should be called immediately to rectify what seems to be some sort of glitch.

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Reviewed October 20, 2012

Our room (#1117) was a good size and the lighting was excellent. The furnishing was in "mid-life" condition. While clean, the bathroom was in need of renovation. Our bed was comfortable. Having had many cold continental breakfasts, it was a pleasant surprise to find warm muffins included in the continental breakfast. We were greeted with "whoopie pies," Maine's official state treat, when we walked into the hotel.

The hotel is not close to Old Port. But, there are restaurants within walking distance.

  • Stayed: October 2012, traveled as a couple
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Thank SDAG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
firesideinnportland, Front Office Manager at Fireside Inn & Suites Portland, responded to this reviewResponded October 21, 2012

Thank you for taking the time to share your experience. We are glad to hear you enjoyed the room as well as our complimentary amenities. Our muffins are made fresh in our kitchen each day, and the whoopie pies are made locally too. Please keep us in mind on future travels, we hope to see you again soon!

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Additional Information about Fireside Inn & Suites Portland

Address: 81 Riverside St, Portland, ME 04103-1045 (Formerly Holiday Inn Portland West)
Phone Number:
Location: United States > Maine > Portland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #16 of 21 Hotels in Portland
Price Range: $93 - $200 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Fireside Inn & Suites Portland 3*
Number of rooms: 196
Official Description (provided by the hotel):
We offer today’s features with yesterday’s charm. Just minutes from the Portland Jetport and situated directly off I-95 Exit 48, our travel-friendly location is easily accessible. With its comfortable rooms, courtyard views and hospitality, the Fireside Inn & Suites Portland is the ideal choice for you and your family while visiting the Greater Portland Area.While staying with us, we invite you to enjoy Zackery’s Fireside Restaurant for dinner and evening entertainment. Our menus appeal to a wide set of tastes and we are extremely proud of our Staff. Please browse them at your leisure. We serve breakfast, dinner and wonderful desserts! We also have a full bar in Zack’s Club Lounge and offer drink specials for Happy Hour. We are pretty creative with martinis too! Whether you are joining us for business or pleasure, we are waiting for you! While you are here, why not relax by our Lobby Fireplace. Enjoy our late afternoon complimentary fresh coffee right here! Stay with us and each guest will receive a FREE Isamax Snacks Wicked Whoopie Pie! The Whoopie Pie is Maine’s Official State Treat (officially becoming law on September 28, 2011)! ... more   less 
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Also Known As:
Fireside Inn & Suites Portland Hotel Portland
Fireside Inn And Suites Portland
Holiday Inn Portland
Portland Holiday Inn
Fireside Inn & Suites Portland Maine

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