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“Excellent stay!”

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Fireside Inn & Suites Portland
Ranked #17 of 21 Hotels in Portland
Reviewed March 23, 2012

Had an excellent stay at the Fireside Inn. The gentleman who checked us in was very pleasant and welcoming. We had an excellent meal at the restaurant Zachary's. Were very accomadating to the kids. Enjoyed the woderful woopie pies they give you at check in. Thanks very much Fireside! We'll be back!

  • Stayed: March 2012, traveled with family
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1  Thank bmf103
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
firesideinnportland, Front Office Manager at Fireside Inn & Suites Portland, responded to this reviewResponded March 28, 2012

Thank you for taking the time to review us, we really appreciate your feedback!

We are happy to hear you received great service during your stay, both at the front desk and in our restaurant. Our staff is here to make each guest’s experience the best and most comfortable it can be! The whoopie pies are a nice touch aren’t they?!

We thank you for booking with the Fireside Inn and Suites in Portland, and look forward to another visit from you soon.

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566 - 572 of 674 reviews

Reviewed March 9, 2012

The treats you get during check in we're amazing and the staff were super helpful and go above and beyond in there guest service. The location was great nothing more the 2 miles from anything you need!

They have a great shuttle service to the airport and if it's full they comp a taxi, how great is that?

I travel for my line of work and the next time I am around Portland this will be where you find me!

  • Stayed: March 2012
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1  Thank Mkchase
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
firesideinnportland, Front Office Manager at Fireside Inn & Suites Portland, responded to this reviewResponded March 22, 2012

Thank you for your positive feedback on your recent stay with us at the Fireside Inn and Suites. We are glad to hear you enjoyed the whoopie pies at check in, as well as the rest of your stay here.
We are conveniently located off Interstate 95 in Portland. We are three miles from Portland’s historic Old Port, the Portland Arts District, shops, galleries, museums, and the Maine Mall area. Our easily accessible location makes us a great choice!
Our friendly staff will be here to welcome you on your return visit to Portland. We look forward to seeing you soon. Safe travels!

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Reviewed March 1, 2012

First time at the location for the Fireside Inn and Suites. I stay at the Fireside Inn and Suites in West Lebanon and loved the place. I gave their Portland property a visit and was just a pleased. They have everything in one place. Amazing room that seemed to be recently updated with state of the art TV and programing, a mini frige, blow dryer, coffee maker and microwave in every room. They had a great pool that was perfect for my kids. We spent most of our two night stay in the pool. Their restaurant was delicious and catered to my children's needs. The service was very helpful and friendly. Would stay here again and recommend to everyone.

Room Tip: If a non smoker ask for a room in a nonsmokng hall
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  • Stayed: February 2012, traveled with family
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Thank susanflanagan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
firesideinnportland, Front Office Manager at Fireside Inn & Suites Portland, responded to this reviewResponded March 4, 2012

Thank you for taking the time to give feedback. We have been working hard on updating and renovating all of our rooms. We have a wonderful “kids eat free” program and we’re glad everything was satisfactory in our restaurant, Zackery’s. Our hotel staff is pleased you thoroughly enjoyed your stay and we hope you will come back soon! We appreciate your business.

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Reviewed February 23, 2012

Fireside Inn & Suites staff in Portland Maine are very friendly, helpful and honest.
They made my husband and I feel very welcomed and comfortable!
A staff member called our room shortly after arriving to ask if there was anything we needed and to see what we think and if there was anything they could do to make our stay even better just ask!
Zackery's Fireside Restaurant staff was great too very friendly and outgoing and never skiped a beat the food was also great and good value for your dollar!
The Inn is very clean, up to date, comfortable, good location and the same for the restaurant!
We will be back for sure for another vacation!
Thank You Fireside Inn & Suites Also Zackery's for showing us a great time, making us feel comfortable and welcome!

Room Tip: All rooms are great!
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  • Stayed: February 2012, traveled as a couple
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Thank KT0207
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
firesideinnportland, Front Office Manager at Fireside Inn & Suites Portland, responded to this reviewResponded February 29, 2012

Thank you for taking the time to comment on your experience with us at the Fireside Inn and Suites. We pride ourselves on our friendly, caring staff and it’s pleasing to hear they’re doing a great job. We look forward to accommodating you again in the future!

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Reviewed January 14, 2012

Second time at this Fireside Inn.

Had two rooms for two nights. Both rooms were exceptionally clean. Beds were comfortable.

I would agree with other reviews that the hallways still smell smoky, but rooms were fine.

Free continental breakfast was OK, not quite as full featured as the Hampton Inn's breakfast.

All the staff were very pleasant, friendly and helpful. I left something behind in the room and the management mailed it to me promptly.


I would ask management to make two improvements, ask smokers to smoke further away from entrances and to preheat the rooms in the winter when they have been vacant the previous night. Both rooms were very cold and took awhile to get warmed up.

Room Tip: Choose courtyard rooms to guarantee no road noise.
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  • Stayed: January 2012, traveled with family
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Thank ChasMcM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
firesideinnportland, Front Office Manager at Fireside Inn & Suites Portland, responded to this reviewResponded February 29, 2012

Thank you for taking the time to comment on your experience with us at the Fireside Inn and Suites. We are happy to hear you’ve become a repeat customer of ours; we truly appreciate your loyalty and your business.
We are sorry to hear you were bothered by the smell of smoke during your stay. There are signs posted at each entryway asking guests to stay at a distance when smoking and our staff works hard to pick up and thoroughly clean around these areas.
We are constantly creating new ways to improve our services and amenities for our guests. Our continental breakfast is complimentary to all guests and we also offer a full breakfast menu in our restaurant. This gives our customers more choices to start their day off right!
Again, thank you for your review. It is always helpful to get feedback from our customers. Your comfort is our goal and we hope you will visit us again soon!

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Reviewed November 30, 2011

We enjoyed our stay very much. The staff was amazing and the service excellent. The rooms were very nice and clean. We would totally stay here again when we are in the area.

  • Stayed: November 2011, traveled with family
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Thank BonnConn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
firesideinnportland, General Manager at Fireside Inn & Suites Portland, responded to this reviewResponded December 6, 2011

Thank you very much for your kind words. It's always rewarding to hear when we've pleased our guests. We look forward to seeing again soon!

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Reviewed November 7, 2011

We were pleasantly surprised by the friendliness, cleanliness, and quality oy this place. Next time we're in Portland again, you can guess where we'll be staying! Pet friendly too!

  • Stayed: November 2011, traveled as a couple
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Thank Paul S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
firesideinnportland, General Manager at Fireside Inn & Suites Portland, responded to this reviewResponded December 6, 2011

We are very pleased to hear that we exceeded your expectations and we thank you for taking the time to tell us so. We promise you the same level of service on your next visit. Hope to see you again soon!

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Additional Information about Fireside Inn & Suites Portland

Address: 81 Riverside St, Portland, ME 04103-1045 (Formerly Holiday Inn Portland West)
Location: United States > Maine > Portland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #17 of 21 Hotels in Portland
Price Range: $84 - $203 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Fireside Inn & Suites Portland 3*
Number of rooms: 196
Official Description (provided by the hotel):
We offer today’s features with yesterday’s charm. Just minutes from the Portland Jetport and situated directly off I-95 Exit 48, our travel-friendly location is easily accessible. With its comfortable rooms, courtyard views and hospitality, the Fireside Inn & Suites Portland is the ideal choice for you and your family while visiting the Greater Portland Area.While staying with us, we invite you to enjoy Zackery’s Fireside Restaurant for dinner and evening entertainment. Our menus appeal to a wide set of tastes and we are extremely proud of our Staff. Please browse them at your leisure. We serve breakfast, dinner and wonderful desserts! We also have a full bar in Zack’s Club Lounge and offer drink specials for Happy Hour. We are pretty creative with martinis too! Whether you are joining us for business or pleasure, we are waiting for you! While you are here, why not relax by our Lobby Fireplace. Enjoy our late afternoon complimentary fresh coffee right here! Stay with us and each guest will receive a FREE Isamax Snacks Wicked Whoopie Pie! The Whoopie Pie is Maine’s Official State Treat (officially becoming law on September 28, 2011)! ... more   less 
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Also Known As:
Fireside Inn & Suites Portland Hotel Portland
Fireside Inn And Suites Portland
Holiday Inn Portland
Portland Holiday Inn
Fireside Inn & Suites Portland Maine

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