We spent Christmas Eve night on our way home in order to be close to the airport for our a.m. flight and had a very nice stay! Room was pleasant; dinner and breakfast in the restaurant were quite good! Noisy children upstairs were quieted quickly after we called the front desk too! We left a fairly important item in the room upon departure and were thrilled when we called to find that the housekeeping staff had found and saved it. They returned it to us via USPS in excellent shape! This was definitely excellent customer service and we do so appreciate the extra effort it took!! When traveling into or out of Portland, Maine, this is a most convenient place to stay! Shuttle picked us up when we returned the rental car in the evening and took us to the plane in the a.m. with very helpful and congenial personnel! The only "downer" was a very strong chlorine smell upon entering the lobby; obviously the lovely fountain was the source of that!
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- Also Known As:
- Embassy Suites Portland
- Portland Embassy Suites
- Embassy Suites By Hilton Portland Maine