We normally stay at Hilton Garden Inns, but decided to stay here. First impressions are critical and we were greatly with warm smiles by Sue and ?) when we checked in. We also were able to check-in two hours early which we appreciated, though I did call ahead and request this.
We were later given restaurant suggestions in the area for waterfront locations. Sue was very helpful with this.
The evening reception was outstanding with a wide range of quality snacks, including grilled vegetables, e.g. not your typical junk food. The choice of free drinks was generous and the bartender was friendly and helpful.
Our suite (201) exceeded our expections as far as comfort, cleanliness, and attention to detail. The beds were very comfortable.
The breakfast buffet also exceeded our expections. Charlene greeted us with a smile when when entered the cafe and she gave us the quick tour. This is a first because we usually have to look around to figure out where everything is located. Thomas makes a great omelette.
The hotel is conveniently located next to the airport but I didn't find the noise to be a problem.
Lastly, without exception the staff we encountered in the hotel were friendly, helpful, professional, and always had a nice smile.
We checked in on 9/8/2013 and departed on 9/9/2013.
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- Also Known As:
- Embassy Suites Portland
- Portland Embassy Suites
- Embassy Suites By Hilton Portland Maine