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The Westin Portland Harborview
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Reviews (1,172)
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1,140 - 1,145 of 1,172 reviews
Reviewed January 16, 2014

We live in Portland, ME and were curious about the $50million renovation that this property just underwent. We went with friends to the wonderful lounge at the top of the high rise hotel where they have completely redone a wonderful cocktail space with magnificent views. I had an espresso martini which was PERFECTION! The staff in the lobby of the hotel were very professional and welcoming, as we were early for the lounge opening and spent about 1/2 hr. in the lobby.I rec. visiting this for drinks and catching up! I believe the rooms must be gorgeous, as the lobby, although VERY modern in design, was stunning.

  • Stayed: January 2014, traveled with friends
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2  Thank unlimited L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWennerstrom, General Manager at The Westin Portland Harborview, responded to this reviewResponded February 7, 2014

Thank you for visiting our Top of the East lounge. It has certainly become a local favorite. Next time join us for the night!

Be Well,

Bruce Wennerstrom
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 15, 2014

We were with a group recently at the new Westin Harborview. Having been there just before it closed for renovations, the results are spectacular! The new lobby, function rooms, and guest rooms make you completely forget the old and drab former hotel. And the new food at the restaurant off the lobby and Top of the East lounge was creative and exceptional. All of the staff were very outgoing and friendly. Our guest room was "heavenly" and everything we expect from a Westin. I am sure the new staff didn't expect a fire alarm on one of our mornings but they handled it with a calm and attentive professionalism. Our new favorite Portland hotel, go there, you won't regret it and do not forget a visit to the Top of the East lounge to cap off your stay.

Room Tip: Rooms that look out over the back cove, get a view of the White Mountains and Mount Washington on clear days.
  • Stayed: January 2014, traveled with friends
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1  Thank LShank2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWennerstrom, General Manager at The Westin Portland Harborview, responded to this reviewResponded February 7, 2014

Thank you for your positive review. We as well are pleased with the results of the renovation. We look forward to seeing you again soon.

Be Well,

Bruce Wennerstrom
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 14, 2014

My husband and I spent the weekend in Portland with another couple. The weekend was a blast, starting with the hotel service. All the staff was super welcoming and helpful, giving us brewery, dinner and bar recommendations plus dropping us off in the hotel shuttle(free). I would recommend this hotel to anyone looking to have a fun time in Portland!

  • Stayed: January 2014, traveled with friends
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2  Thank smcburnett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWennerstrom, General Manager at The Westin Portland Harborview, responded to this reviewResponded February 7, 2014

I'm glad to hear you enjoyed your recent stay with us. I give full credit to our staff on the front lines. Our team is very passionate about their jobs. I will share your comments with our team. Thank you for the feedback.

Be Well,

Bruce Wennerstrom
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 13, 2014

My wife and I took an overnight break to Portland and stayed at the new Westin.

We had stayed at the former hotel the Eastland a decade ago and was disappointed with the once grand hotel's dereliction. I was pleased to hear that Westin bought this property.

The online booking was easy and we were able to find a grand opening reduced rate.

upon arrival we were impressed by the friendly service. From the Valet, to the bellman and the desk staff. All were very welcoming.

Our room was small, but very comfortable. It commanded a good view of the city and bay. Loved the Heavenly Sleep bed. A bit disappointed with the bath as there was no tub and although the shower had a rain showerhead, the water pressure was low.

We were very pleased with the compliantly shuttle service to all points in the city center. Our driver super friendly and helpful with questions.

We look forward to our next visit to Portland and would recommend this new property for a nice weekend getaway.

Room Tip: Ask for a View
  • Stayed: January 2014, traveled as a couple
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Thank Jack M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWennerstrom, General Manager at The Westin Portland Harborview, responded to this reviewResponded February 7, 2014

Thank you for your feedback. We were excited to be able to transform the former Eastland into a new Westin. Perhaps next time you can join us in one of our rooms with a tub. We hope to see you again soon!

Be Well,

Bruce Wennerstrom
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 13, 2014

My husband and I stayed at this property for one night as a mini-getaway without our kids. I have to say that everything was perfect from the moment we checked in until the moment we checked out. The gentleman who checked us in was extremely helpful in assisting us with transportation (free shuttle) to dinner that evening as well as telling us about all the hotel had to offer.

We started the evening by having a cocktail and a small bite to eat at the Top of the East. This lounge had a really nice atmosphere and our server was excellent.

The room, although not very big, was very well appointed, thoughtfully laid out and extremely clean. We stayed in a king oceanview room.

The valet and shuttle staff were extremely welcoming and very helpful always asking if they could help. I only wish we could have stayed longer!

  • Stayed: January 2014, traveled as a couple
    • Value
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    • Cleanliness
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Thank ShelOt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWennerstrom, General Manager at The Westin Portland Harborview, responded to this reviewResponded February 7, 2014

Thank you for choosing the Westin Portland Harborview for your recent getaway. We hope you can stay longer next time!

Be Well,

Bruce Wennerstrom
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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